Used 2025 Audi A5 Premium Plus for sale near Middletown, CT

Matt provided superb service by keeping me posted at all times during the repair process.

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

Audi has great customer service and the people are very nice and they make you right at home while you are waiting for your car.

Clayton is my service associate and is always attentive and clearly communicates what?s happening. He is prompt to explain everything happening and goes above and beyond every time I?ve needed service.

Superb Customer Experience! Alessandra and Lee gave us outstanding service. The customer experience from the moment you enter the dealership is friendly, zero pressure, and extraordinary. Alessandra gives you her complete attention to find out your requirements for a vehicle. Real active listening. Then the required financial paperwork with Lee was efficient, to the point while offering you their different options. Jim Ellis has in people like them real assets.

The experience was good. The sales lady called me immediately and sent video of the truck since there were no pictures on line. I made the request Saturday night Amarie called me Monday morning I went in to view the truck and did a test drive on Tuesday and made the purchase.

From the very start, Ben Garcia was very knowledgeable and efficient. He gave us the time we needed to feel comfortable with the purchase before driving four hours to complete the deal. All of the team members we spoke with were helpful. I would refer any of my clients, family members and friends looking for a new car to consider Audi Fort Worth.

I have always been greeted with a pleasant atmosphere. Good buying experience, professional employees, great service and attentive to the customer needs. I would recommend this dealership.

Very professional,caring sales department especially Drew ,George and Jason. Trade in went very smooth-,everyone very knowledgable and friendly. I have had many cars and ONLY will deal with Audi Great Neck

We have a Ford Fusion since 2017 and it has been fantastic vehicle for us. In past week we had repair done on fixing the electronic security system, connected to the edge of driver door that was not operating correctly. Josh helped me with identifying the issue and also Jack. Veterans Ford did their analysis and tests to get to the root cause with their specialized technicians in the electronics area. We were very concerned as this issue is very critical for us to function correctly. I am so happy that the Ford team at Veterans got it fixed and all is running perfectly again. Because the issue was intermittent it made the challenge even more difficult - so my thanks goes to the whole team who made this repair a success. The team there takes the time to listen and help their customers to the very best of their ability. When I was in Ireland I went with my Dad to a Ford dealer there, where he bought his first car a Ford Anglia. Ever since then we have stayed with Ford for many years. I was given ride to and from my home a few miles away. I have no hesitation in recommending Veterans Ford to any customer. Patrick O’Brien

Anthony in Ontario Audi dealership we’re not pushy at all very knowledgeable about different models he was so patient to all our questions and looking for what we want . Thank you

Love the service I’ve always gotten at Boucher. Wether it’s been a vehicle purchase, service or parts and accessories the customer experience has been great.

Jeff Liszka was wonderful to work with! He kept me up to speed on time it would take for the service when a glitch came up with the recall and called me directly when it was ready for pick up. Nice and easy experience.

I purchased a 2019 RS3 from Audi Albuquerque from CJ. I worked with several other Audi dealerships. About 6. Only one other dealership (Ft Worth) was as professional and flexible. With that being said, since I bought the car from ABQ, I can only speak on what happened during the sale from them. My trade in was VERY fair. They didnt even TRY to screw me over. It was reasonable and fair. Would I have liked a tad more on my trade? Of course, but the price flexibility they gave me on the new car more than made up for it. They were within approx $500 of everyone else on my trade anyway. Can't complain there! There were zero games. No tricks. No frills. No surprises, and I had to drive 4 hours from El Paso to get there. How many dealerships would have pulled the okie doke on you after driving all that way, knowing that you dont wanna turn around over $1000 or something? Happens all the time. They weren't pushy either. I didnt buy any upgraded warranty, audi care, gap, anything from them (or get my loan through them, which is another area they really try to push for obvious reasons) and do you think they pushed me? No. Do you think they treated me any less? No. They treated me all the same, despite making less money. Which is obviously important to them. They earned a customer for life. Is not taking care of your customers more important than making a few extra dollars? Not to everyone. But with them, it was obvious and apparent that customer satisfaction, fairness, and straightforwardness is important. Would give 10 stars if I could.

Overall everything went well. The process of buying a vehicle is long, but they did a good job. I picked it up on my birthday and they made it wonderful.

Gordon with Audi SM was responsive and helpful (in email) to questions about the vehicle. When we visited the dealership on 4/15, we didn't have an appointment, just stopped by to look at the car. The receptionist was very nice and helpful, we test drove the car while Gordon was on his way to the dealership. All questions were answered, and they were easy to work with. Each person we interacted with was helpful, and did what they said they would do. Great customer service.

Great experience, sales person Damien Morton was very knowledgeable about the Cadillac CTS I bought from him, everybody was so professional, I would recommend this Dealership to anybody that's looking or in the market for a vehicle. Thanks Damien you was great.

I took my A6 in for its 30,000 mile inspection and couldn’t have been moré pleased. Robert Diaz met me at my car and walked the entire visit seamlessly. Always get courteous, efficient service here.

Everything went well. Parrish got me a great deal on the purchase and trade in. Was worth the drive.