Used Audi A5 Sportback for sale near Glencoe, IL

Service department runs efficiently and they communicate well. I've never had any issues when I have had service here. The time estimate was accurate and they communicated during the process.

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up with me right away. I'll be going back when I'm ready for my next vehicle!

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

Staff were all kind helpful and very professional The staff allowed me time to look at a car. Price was very competitive

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

Robert was fantastic and answered all my questions regarding my vehicle. Everyone was very helpful and pleasant. Great experience at this dealership and would definitely recommend them to anyone looking to buy a vehicle.

I just bought a BMW X5 from Exotic Motors, and my experience was fantastic, thanks to Abaan. He was welcoming and took the time to understand what I wanted, showing me a great selection of cars. The buying process was smooth and stress-free. Abaan guided me through the financing options, and I ended up with a great rate that I didn’t expect! The car needed a couple of minor things, but they took care of everything right away, which made me feel confident in my purchase. Now that I have my BMW X5, I couldn’t be happier—it drives like a dream! If you’re in the market for a luxury vehicle, I highly recommend visiting Exotic Motors and asking for Abaan. Will definitely come back!

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

We came from out of state with the intent of purchasing a specific Audi Q7 My husband spoke to Omar over the phone who was very helpful in answering his questions regarding the history of the Audi. We rented a car and traveled to Chicago, but Omar was off that day, so Pete O. was the salesman that Omar handed us off to. This gentleman knows his stuff! Pete was able to answer every question with regard to the Audi performance. Even though we already owned an Audi previously, we learned new tricks that this Audi can do. After our test drive, inspection and most of our questions answered, we started the paper process, which I dreaded. However, Pete made this as smooth as possible and again, answered our multitude of questions patiently. Pete also toggled our phones to the bluetooth in the car, this was very much appreciated so we could immediately utilize these services while driving back to our home state. Before our departure, I indicated that I was nervous following my hubby back in rush hour traffic to return the rental car. I was not used to driving in heavy, rush hour traffic He kindly showed me on the GPS the location of the rental company and recommended an area close by where I could park while my hubby returned the car. It was perfect! On the way home, we discovered there was no Audi Manual in the glove compartment, we were going to pick it up, but asked him to mail it to us instead. Thankfully, it was a good choice because we were able to outrun the tornadoes and get out of state safely. I recommend Pete for your Audi needs. By the way, he lives and breathes cars, and he really loves what he doing! It certainly shows!

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

Alek was Very professional and came across as determined to make my buying experience a painless and enjoyable as possible I feel he will help me for the time I own my car

Miguel, Nate, Geno, and James were great to work with without any pressure. Very easy process and we got the car we wanted. Excellent experience.

Very friendly, informative, and quick with service. Very detail oriented. Answers all questions needed that were asked.

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

Great experience working with Marcus Smith. Professional, Polite, and a great communicator. Skilled listener who pays attention.

My dad and I worked with Linden to purchase a used Audi Q5 as my first car. Linden was very patient and detailed as he explained pretty much everything I needed to know about buying a car and driving and maintaining my Audi. The facility was really neat and organized, and I really enjoyed taking the car out for a spin as well. Thanks to Linden, I'm an Audi customer for life!!

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.

Was Very easy and pleasure people to work with I will highly recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️