Used Audi A5 Sportback hatchbacks for sale near Trout Valley, IL

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

John along with his team and MW Infiniti were great to work with. John was very knowledgeable and made the process and my decision any easy one to make.

Sherry was amazing & did an excellent job at finding us the suv we wanted. We would definitely buy from her again and she became a great friend! The entire experience was seamless. We couldn’t be happier.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I had an outstanding experience with Eryk Buczynski at Castle Volkswagen of Schaumburg. From the moment I walked in, Eryk was incredibly welcoming, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He took the time to listen to my needs, answered all my questions with patience, and provided clear, transparent information about pricing, options, and financing. What stood out most was Eryk’s dedication to ensuring I felt comfortable and confident with my decision. He guided me through the features of the car, demonstrated how everything worked, and followed up afterward to make sure I was enjoying my new vehicle. The entire process was smooth, efficient, and stress-free. If you’re shopping for a new or used vehicle in the Schaumburg area, I highly recommend asking for Eryk. His professionalism, integrity, and customer-first approach truly set him apart. Castle Volkswagen of Schaumburg is fortunate to have him on the team. Thank you, Eryk, for a fantastic car-buying experience!

Customer service could be nicer. I was reminded that I was too early. When I mentioned that there was an oil change coupon on the website that wasn't on the invoice, I was reminded again that I should have reported it sooner.

Let me start off by saying JOHN (in service) is the real deal. He is the only reason I would come back to BMW & Elmhurst. Every encounter I had at this dealership he made it feel like my car was fresh off the showroom floor. His professionalism & attitude was great even when mine may not have been. Once again when I buy my next BMW and it will be at Elmhurst BMW, it will be because of John and sorry salesman I’m dealing with John on that purchase even if he is in service!!!!!!!!

5 stars was a good place and answered all the questions that I had about the car

Great personal service. I'm able to discuss priorities for mantainance and my available budget. Great place to stay and wait will all accomodations in a just Renewalbuilding.

Great follow up, I haven't at this point found unit I was pleased enough to purchase. Thanks for your attention...........done

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

I’m very happy with my experience here! Both our Salesman BRIAN and the finance manager MAX are great at what they do! Brian is very professional and responsive and got me in the door and Max was able to get me out of the door financed! I’m not an easy credit profile so I appreciate all the dedication and expertise Max put into finding me financing and structuring it to fit my needs and I’m happy Brian was the salesman that responded to my internet inquiry and advocated for me in the first place! All around I couldn’t be happier with my experience and I love my new Land Rover Velar! Highly recommend!!!

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

Got my car serviced here. Honestly I thought I was in for a lot of money on my Panamera but they replaced the engine for a great price …couldn’t be happier. Ask for Carlos

Julian was a great experience and very helpful liked working with him and his management

I just purchased a new 2023 Audi RS5 and was extremely happy with the process. Mike Morgan was very thorough and knowledgeable about the car and the sales manager Jeff Rose was very accommodating and easy to deal with. A+ transaction!

Sheri was excellent and accommodating to deal with since we had an insurance claim to deal with to purchase our next vehicle. I would highly recommend the dealership and asking for her.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry