Used Audi Q3 for sale near East Patchogue, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

Amazing Polite Helpful Job well done Will continue to use this dealership for my repairs and maintenance

My mom wanted to purchase her first ever car, but was extremely anxious & nervous about the process. Greg made all her anxiety & nervousness disappear. He took his time & explained everything to her, sometimes numerous times until she was comfortable and understood everything. He is truly a credit to his chosen career & if I may say so, humanity. I would not hesitate recommending Greg to anyone who asked if I knew a trustworthy salesperson in the car dealership world.

Windshield washer sprayers are from 1970s only spray bottom half of window. Jerky when auto shifting, don’t feel turbo Overall Sporty car, fun to drive.

Clean cars,good prices and good service,friendly staff,not a pushy salesperson,clean facility,great service ,I would highly recommend them .they have low mileage used cars for sale,the only thing dealership is in on a quiet secluded area,which is good .

a great car in all respects. Fun to drive. Consumer Reports recommends the 2016 and 2018 models for reliability. I highly recommend it. well built

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

Heather at the service department is always professional, appointments are on time, I’m told of all needed work before and after service is done. She is knowledgeable about all VW products, and is always concerned about her customer’s satisfaction.

Couldnt be more satisfied with the experience i received at this dealer. Very upfront & helped me throughtout the entire process highly recommended.

Very comfortable drive and ride, has all the top shelf features for comfort, technology, safety . Sturdy buttons, interior materials are high class. Can take 89/91 grade gasoline. City drive is 25mpg, highway is upto 32mpg. oil change intervals is 10000mile . Seats in the back recline by adjustment, making it comfortable in long drives. Recently had a 14hour highway drive- was feeling refreshed even at the end of the day. The highway drive at night was not fatiguing to the eyes, likely because the glass quality must be really good compared to other brands. Wish they had a hybrid version to get better mpg or even better, a plug in hybrid version would be welcome for the future. The trunk space is small and can fit only one international size suitcase.

Steve at was super helpful to work with! Very patient with us and the whole staff was eager to assist us in what they could. Thank you all!

Stavros was amazing. He greeted me with a smile and answered all my questions. I had a Stress free experience. Thank you

Great all around car, no reliability issues. Fun to drive and is big enough to comfortably seat 5. I have really enjoyed this new car.

I purchased this vehicle preowned. For the price I paid, this vehicle definitely was worth it! As a former Lexus owner, I am accustomed to leather heated seats and other amenities, but I am definitely impressed with the speed in which the vehicle is able to leap into moving traffic on the highway. There is ample legroom for backseat passengers, even while I (at 5'10 ) am driving. Overall, I am extremely pleased with my Audi Q3.

I just wanted to say a few words regarding this dealer.. I had such an unexpected pleasant experience. Thank you! I love my new Dart!!! John

I had the best experience ever when I was looking at the 2021 challenger. Briana was very helpful besides the rest of the team there. Thank you very much love this car

Not only is it a great running car, it is comfortable and has so many amazing extras. The license is YOLO, You Only Live Once~might as well drive the best car out there.

Had a great experience, staff very helpful and friendly. We were JC’s first customers as he was hired by universal autos as salesman. Although JC already had 10 years experience selling cars, he made us feel like we were his first customer. I can’t say enough about all the staff, very kind and want you to leave feeling great. Great Dealership and awesome staff, I would definitely go here first on my next car purchase. 5 stars !

Fantastic car I love the styling inside and outside. I have had Audi‘s in the past, so I know they are fantastic cars. This one does not disappoint.

The Service advisor Stavros was very informative and knowledgeable. He provided great customer service. He kept us informed and made sure everything went smoothly for all of the necessary repairs. We will definitely be returning for future service needs

Totally satisfied with my new ride. I am so happy to own a bran new SUV. I have worked very hard to acquire this Audi Q3 Comfortable ride‼️ My daughter Dejah pick out this ride for me. A special thank you to Justin Yattey, the sale representative who humbly guided me.

Great experience as usual! The salesperson, the finance person were most accommodating and worked to get me the car within the price range that I had hoped for. This is my fourth car from this dealership.

I had a great experience while purchasing from this company. Sale's person Andre helped us greatly. Buying a car was a great experience because of him.

Audi of Smithtown Service department is true exceptional and always provides excellent service. The service advisor Robert is very nice and always give me the precise advice.

Have patronized the dealership twice in the past year to lease cars and had a great customer experience on both occasions dealing with Renee. She was very professional and a pleasure to do business with, delivering on all expectations.