Used 2018 Audi Q5 SUVs for sale near Mount Prospect, IL

Ross in Service is one of the best in the business! I have been to a ton of dealerships over the years and his attention to detail and professionalism stands out by far. He also gives that gold star service to everyone that comes in. Service was super professional and speedy! Ross was more than helpful!! I had a great experience and will be back soon!!

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

Traded in my Tahoe for this and have loved every minute driving this car! I have one in a car seat, and still have plenty of room. Such a smooth drive. I test drove so many cars and this by far beat them all. You get so much for the money, plus great safety ratings!

Jeromy was well informed on the Forster model I was interested in and very helpful. Muller Subaru had a good inventory and the Forester Premium with Option Parkage 15 had all the key safety features that I wanted. Their price was competitive with some of the other dealers in the area. Their free “loner” and local “pickup and drop off service” was instrumental in my decision to buy with Muller Siberia.

It's great the ride is very quiet and comfortable, smooth and it will get you a speeding ticket. Audi has a great warranty on their vehicles.

Great Experience overall!! I recently bought a 2025 Infiniti QX60 from this dealership. Overall a fantastic experience. Trevor made the entire purchase a seamless experience. Dave the GM went above and beyond to make sure I got the SUV I was looking for and that everything was exactly as I hoped it would be. They both followed up with me after the purchase to make sure everything was taken care of. The owner Greg also reached out during the buying process to make sure his team were taking great care of me. Overall it was a great experience. I got the car I wanted and the entire team were great. I'd definitely recommend them!

This car has so many features and rides awesome. It handles great and is very comfortable. I highly recommend this vehicle to anyone who is considering it.

Super profesionales, me pudieron aprobar muy rapido y me quedaron los pagos muy baratos gracias

great car for high-speed roads and off-road, comfortable, beautiful, safe, high quality, obedient, you feel confident driving, good visibility in the mirrors and windows, roomy inside

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Had the help of Lupe in buying a car. He was not pushy at all and answered all my questions. It can be a long day getting a new car which it was, but it was a pretty easy process. Also while waiting for numbers and paperwork the other staff would start a conversation with you as well talking cars.

Quick response and great collection of cars. Reasonable price with good environment. 5 stars service

We purchased our dream car, and the customer service was outstanding. The entire buying experience was fantastic, and we highly recommend them.

The people there are very nice the service was quick n simple I would recommend u guys to go there

Rudy was a good sales man! I would recomend this dealership to friends and family

I had a problem with my 2022 Nissan Leaf main battery. It turned out to be under warranty. They gave me a loner and took care or my car. Super Fantastic! I bought my first Leaf there; this one was my second. I’m thinking of buying the next one new from Star Nissan.

The salesperson was very on with the auto I looked at but we couldn’t come together about the price

I purchased a 2015 Mercedes-Benz SLK 250 convertible. From my first inquiry, communication with Zee was exceptional. Typically he responded within the hour to my questions. Additionally, he took several videos of the vehicle and pointed out all defects, so I knew ahead of time. The vehicle was spotless when I picked it up. I did have the car further inspected when I got home and we found there was one bad motor mount which was causing some engine vibration. I relayed this information to Zee and we agreed upon a favorable resolution. In closing, I would not hesitate to recommend this dealer and in particular Zee did a great job from start to finish

Vova gave great service, Showed us car no pressure. Upfront about all info and pricing. Very easy to work with

Prompt and courteous reply to my inquiries. Remained in contact but not pushy... good balance. Good 'dealer-sense' and manners.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

Highly recommended! it was an easy process from start to finish, the car was as advertise clean Carfax quality people they LOVE what they do - and it shows. it was a great experience from A to Z.

Marco did and excellent job and help me get the car I wanted! Great guy great dealership.