Used 2021 Audi Q5 for sale near Commerce, CA

Very good customer service. Easy and pleasant communication with knowledgeable sales and finance stuff. Entire process was very smooth and easy. During negotiations stuff giving helpful advices. veryg

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

Jeremy, my sales person, was extremely helpful and made the buying process very simple. Century West service is top notch. I have already referred a friend and he has had an excellent experience as well.

This car is perfect for our needs. It is reliable and extremely road worthy. It performs very well off road. It is also great on the highway.

So easy, it left me extremely pleased! I brought two friends with me for "second-third opinions," and they both enjoyed sharing the adventure with me! Very happy with our salesman who explained clearly what each step was in the test drive and through the paperwork.

This car is what I always wanted. Some much room and so nice to drive love all the new features it has. Highly recommend it.

Very convenient to purchase a vehicle i was looking for a specific color and model. I got lucky went looking at several dealerships and came accross carvana and their was exactly what I've been looking for!

This car is beautiful, safe, and comfortable. I haven't driven an SUV in over 6 years and missed it. This Q5 sold me! It is a pleasure to drive.

From the second I reached out about a vehicle, I was treated so well! Mike was our guy, had the car ready when we arrived, so we could look it over and test drive it. This was the easiest experience yet, in buying a car. The entire staff was kind, helpful, lighthearted and professional. I couldn't have been happier with the entire process, and also should mention - completely love my car.

The car is fun to drive but has slight hesitation that it seems Im the one that notices it. Its only been a few days since I got it. Im sure I’ll get used to it.

Jerry’s the man great service from these people friendly environment made it fast and easy glad I got to purchase my first car from this place

Bought a 2012 Audi R8 with 19k miles and couldn’t be happier with the car or the experience. They gave me what I wanted for my 2013 Porsche Carrera 4 Cabriolet. I will be back in the future, thank you so much.

The other dealership was treating us like WE should be honored that They were helping us, we went to Beverly Hills Audi. Wow! What a difference. Ryan Bradley was amazing, honest and fair. He made sure we received all the tax credits and came thru with everything promised. We found the right place.

I went into the dealership on a whim as I was not privy to the level of vehicle Volvo had been producing. Rafik, was extremely professional, patient and the ideal sales member. Rafik greeted me warmly and without pressure showed me the advantages of getting a Volvo. He made the car not only seem fantastic, but specifically fantastic for me. He stayed patient when we went over pricing and never seemed irritated, or pressured me during negotiations. He genuinely seemed to care that I left the dealership with a car I loved and a payment I was happy with. I had been visiting dealerships for nearly two weeks and Rafik’s demeanor was a breath of fresh air. I can say without a doubt that he was the best sales person at any of the dealerships I had dealt with. I am now the proud owner of a beautiful Volvo, that perfectly combines luxury, convenience, safety and is amazingly fun to drive.

From start to finish, everything was very straight forward. The staff was nice and helped make the buying process as good as it can be.

John Shamieh did a great job on the sales contact, test drive and oriention and has been extremely helpful once I my new Etron suv home.

After a long battle with the dealership to get another key for a car I purchased. Nadia Hamadan general sales manager got involved and go it done. Thank you for help Nadia. Gus Aranda

Had a great buying experience over at STG!! Lorena and Jorge will take great car if you and are easier to work with. Great selection of cars at the Bellflower location!!

Although I didn’t get a car I was able to look at several cars. Thanks Jose Vargas for the help

When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and knowledgeable. I visited the dealership and test drove a few cars. I am definitely going to do business with Santa Monica Audi!

I highly recommend Taylor Baffert, Sales Representative, as your point of contact at this location. He took care of me and we signed a great deal for a used Audi Q3.

Great service! Was very helpful in finding the right fit for me. Jeremy got me a great deal.

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.