Used 2021 Audi Q5 for sale near Posen, IL

Danny was very helpful with our new car purchase we love the new hrv. Answered all our questions in full detail and was overall very patient. Coming all the way from Utah highly recommend coming in with Danny.

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

This service shop always takes good care of me! They’re good listeners, clean waiting area, and offer Lyft services when a loaner isn’t available to drop you off, and pick you back up!! Great location if you want to take a nice walk, or grab brunch as well!

This car is perfect for our needs. It is reliable and extremely road worthy. It performs very well off road. It is also great on the highway.

This car is what I always wanted. Some much room and so nice to drive love all the new features it has. Highly recommend it.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

This car is beautiful, safe, and comfortable. I haven't driven an SUV in over 6 years and missed it. This Q5 sold me! It is a pleasure to drive.

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

The car is fun to drive but has slight hesitation that it seems Im the one that notices it. Its only been a few days since I got it. Im sure I’ll get used to it.

Wide selection and no haggle are a plus over other dealerships. I like being able to see how many different makes and models. CarMax is the only place I will shop

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

10/10 experience. Definitely worth the drive to get the car I wanted. Brian was great! He got us the best deal on a brand new suv.

My husband and I purchased ID.4. We traded our Honda Accord. At first, we were not given a fair price but eventually we did and decided to proceed with the deal. David and Mohamed were extremely helpful. David did great job explaining everything we needed to drive the new car home. The following day he responded quickly to my request of locating the enrollment code for electrify America. The dealership was cold (October) and could use some more decoration and kids-friendly corner.

Money Carlos is the best! Takes care of his customers and loves veterans! He makes you feel important and not just another number. Thanks again!

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I am writing to express my sincere appreciation for the outstanding service I received during my recent visit to your dealership. As a loyal customer who has now purchased three cars from your establishment, I felt compelled to share my positive experience with you. The team at Ultima motors truly embodies the meaning of exceptional customer service. From the moment I walked in, I was greeted by amazing staff who made the entire car buying process incredibly smooth and hassle-free. Not only did they streamline the process, but they also managed to secure a fantastic deal for me. I must particularly thank Chris from the Sales department for his professionalism and helpful demeanor throughout the transaction. His dedication to ensuring customer satisfaction is truly commendable, and I will not hesitate to recommend him to family and friends who are in the market for a new car. Furthermore, I was impressed by the overall organization and efficiency of the management . It is evident that the entire team is committed to delivering prompt and high-quality service to every customer. The quick and professional service I received further added to the overall positive experience, solidifying my decision to continue purchasing cars from your dealership in the future.

Amy in customer care & Tony the tech guy are fantastic! I bought my car at another dealership which isn't as pleasant or great to deal with as much as Audi Of Orland.

Bought Audi A6 Premium Plus. Like to thank Scott Woolsey for his wonderful service - professional, helpful and knowledgeable!!! Also worth mentioning Issac (Manager), for his excellent help and time in closing the deal!!! Highly recommend this dealership, great place to go to.