Used 2022 Audi Q5 for sale near Gilberts, IL

Chris was so responsive and helpful! He made everything seamless and simple every step of the way. Highly reccomend!

I bought my q5 brand new. So far so good, no issues and I've got 45000 kms on it. Unfortunately it had to go in for a few recalls but it's cleared and mine passes. I'm still iffy about those recalls, the piston rod worries me the most. Aside from my worries, very attractive vehicle. I got the beige interior and it looks more special that way. The performance is more than enough for an suv that size. I had to get new tires this year, so I was surprised at how fast this SUV chews away at tires. You do have to rotate the tires every year or they just wear out differently. I'm happy I got it in 2022 because the 2025 being $20 grand more is pushing it for the spec I have. So far its been nothing but oil changes. I don't have any issues yet and I don't expect any. Oh and this vehicle in the snow is superb!!! You'll never get stuck that's for sure. As for breaking, if you have good tires it's good.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

My salesman Esad was great. He was very knowledgeable. Everyone was very friendly and helpful.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

Scott Woolsey did a wonderful job of guiding me through the process of purchasing the car. He made sure that any questions I might have were answered. Would certainly want to work with Scott on any future purchase.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

Great experience. Alex was a charm to work with for the truck I been wanting.

Went in to look at a 2022 outlander. Worked with Daniel. He was great to work with understood my car buying frustrations and was up front and honest. Worked out a good deal. But I ended up going a different route. Finding honest up front sales people is like finding a needle in a hay stack these days would definitely consider them in the future when I am on the market for a new vehicle in the future.

I had an outstanding experience with Eryk Buczynski at Castle Volkswagen of Schaumburg. From the moment I walked in, Eryk was incredibly welcoming, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He took the time to listen to my needs, answered all my questions with patience, and provided clear, transparent information about pricing, options, and financing. What stood out most was Eryk’s dedication to ensuring I felt comfortable and confident with my decision. He guided me through the features of the car, demonstrated how everything worked, and followed up afterward to make sure I was enjoying my new vehicle. The entire process was smooth, efficient, and stress-free. If you’re shopping for a new or used vehicle in the Schaumburg area, I highly recommend asking for Eryk. His professionalism, integrity, and customer-first approach truly set him apart. Castle Volkswagen of Schaumburg is fortunate to have him on the team. Thank you, Eryk, for a fantastic car-buying experience!

Respectful, straightforward, and quick - three words describing my experience working with the team at Audi Exchange. I would return for future vehicle needs.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

Bought Audi A6 Premium Plus. Like to thank Scott Woolsey for his wonderful service - professional, helpful and knowledgeable!!! Also worth mentioning Issac (Manager), for his excellent help and time in closing the deal!!! Highly recommend this dealership, great place to go to.

Julian was a great experience and very helpful liked working with him and his management

I was happy with the service that I received Guillermo and Frankie were cool to deal with. It was straight forward no pressure i got the car i wanted in the color I wanted and I didn't feel pressured.

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

Best dealer ever. Tatiana did a great job..She is very smart respectful and she has a lot of knowledge. My next car l m going to buy with them also and with Tatiana of course. If you are looking for a good price and a solid car go there and ask about Tatiana. Mike volvo v v90 cross country

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Very good service clean waiting room service. People were very nice. they let me know of future service and of parts that have to be replaced.

I am writing to express my sincere appreciation for the outstanding service I received during my recent visit to your dealership. As a loyal customer who has now purchased three cars from your establishment, I felt compelled to share my positive experience with you. The team at Ultima motors truly embodies the meaning of exceptional customer service. From the moment I walked in, I was greeted by amazing staff who made the entire car buying process incredibly smooth and hassle-free. Not only did they streamline the process, but they also managed to secure a fantastic deal for me. I must particularly thank Chris from the Sales department for his professionalism and helpful demeanor throughout the transaction. His dedication to ensuring customer satisfaction is truly commendable, and I will not hesitate to recommend him to family and friends who are in the market for a new car. Furthermore, I was impressed by the overall organization and efficiency of the management . It is evident that the entire team is committed to delivering prompt and high-quality service to every customer. The quick and professional service I received further added to the overall positive experience, solidifying my decision to continue purchasing cars from your dealership in the future.