Used 2023 Audi Q5 for sale near Montclair, CA

Exceptional customer service from Rudy and Sarah! My appointment time was kept and my car was returned at the promised time. I definitely recommend Rusnak Audi Pasadena

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.

Ordered a Dodge 3500. And am waiting for it to be transported. The ill trade my car for a truck.

A drivers car... power to weight ratio is great with a smooth power curve during acceleration. The sport seat option with ventilated seats are firm and comfortable and interior features are rich and functional; everything is where we want it to be which enhances the driving experience. The sales process at North Scottsdale Audi was the best ever experienced with professional sales rep, finance, service and even a technical rep who came to our home to answer our questions about the Q5... Wow! We've now broken in the vehicle with in town driving and a road trip and the more we drive the Q5 the more we like it.

This is a Ford dealership and not a Lincoln one persae. But the level of service they offer to the Lincoln owners are over and beyond any Lincoln dealership we have been for the decade. The service, the skill set of its technicians and the degree of care they offer to the Lincoln owners are truly a unique and memorable experience. We dropped our car for a typical oil change. However after due diligence, there was a recall and few other items that should have been noted and taken care of by the Lincoln dealership that we used to visit for years. None were noticed or taken care of. Here, as a courtesy, that service Lincoln, but we felt a huge difference in the car runing before and after the service here. HUGE! Chad, the GM is the most pleasant and service oriented individual you will meet here.

Not happy with the degree of energy some employees/ sales people were and most likely won’t come back or recommended Although Dom Was excellent With his communication and care He was one of the only one here with people skills

Walter’s Audi is great!! Romen Artalejo helped me every step of the way and was very thorough in explaining the perks of the car and the entire financing process. I came in a few days before Christmas and needed more time to think about the purchase, Romen was understanding and supportive about my need to wait. When I came back the day after Christmas Romen was readily available again to help me get the car of my dreams. He is very courteous and professional, making the whole process seamless! Definitely purchasing my next Audi from Walter’s again!

West Covina Audi was a "Excellent Experience ". I can't express how professional and courteous the entire dealership staff handled the purchasing of my car was.

If you are planning to contact the sales team of Walter's Audi and you need to pick a guy to work with choose Romen Artalejo. He will assist you in every way he can, he is sincere, polite, honest, very communicative and will work with you to make it happen. As an out of state buyer I recently bought an high end car from this dealership and Romen did a 5 star job and I am very pleased and highly recommend him as your salesmen at Walter's Audi

George was our sales guy and he was awesome and efficient. Made the buying experience very easy. Answered all of my questions. I would recommend this dealership to anyone.

Very happy... will buy from there again when it's time to purchase another car

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

Very nice experience , everything done as promised , do not hide extra fee somewhere in paperwork . Thank you , will by the car again from them . Very different from many dealerships around .

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

I had a great experience George Assatori was amazing.... he was very patient and friendly and calm throughout the whole process Showed us all the options we asked for ... extremely helpful .