New and used 2025 Audi Q5 Premium for sale near Roslyn Heights, NY

Excellent Service. As soon as I arrived for the appointment I was greeted by a staff member and checked in right away. I had some questions about future maintenance on the vehicle and all my questions were answered to my satisfaction. I would definitely bring my car here for any maintenance needs.

My husband and I have bought cars in the past, and were always left with a bad taste in our mouth. Biener Audi in Great Neck was the exact opposite experience. They did not try to push us into buying, they were considerate and extremely thorough through the entire process. We went to the dealership to test drive the Audi Q7 and did not intend on buying the same day. We wanted to get as much information as we could before discussing it and making a decision. Our salesperson, Danny, could not be more friendly or accommodating. He answered all of our questions and guided us professionally. When we advised that we would not be buying that day, he was understanding and did not make us feel pressured or act like the typical salesperson. The next day, we went back to the dealership and bought our new truck in a timely manner. Our 2 year old was with us through the entire process and everything still went very smoothly. Furthermore, the facility is extremely well kept. There is ample space for customers to sit and wait. We eventually went and sat in the service area where they offered complimentary drinks and snacks, and a wonderful woman came by to give my son a coloring but and crayons! Our family could not be happier with our first experience buying a luxury car. We know we made the right choice with Biener Audi.

Outstanding service ! I went to look and I came out with my dream car same day!

Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

I would rate Audi of Englewood 10 stars, if that were possible! They were honest, kind, and fair. Buying this car was one of the easiest and most pleasant retail experiences I have ever had. I was in the market for a very particular car with very specific, hard to find options. They had the car which fit my specifications and didn't try to dissuade me or upsell me. The car was exactly as described. The process of buying it was easy. They prepared the paperwork on-line and I had only to sign some documents and the dealership. James Bak, my salesperson, could not have been more helpful, as was his associate who did the paperwork end. The dealership is very successful and stands behind what they sell. I had a minor issue with a missing trunk divider and they took care of it, even though they were under no obligation because the car was purchased "as is". Anyway, whether you are looking for a new or used Audi or any other car, I could not recommend Audi of Englewood more highly.

Sasha in service was excellent. Great pricing and knowledgeable about what I needed. Thank you for your professionalism and assistance!!!

Kristina was very helpful during my service and very knowledgeable about what services was I needed for my vehicle and very easy to talk to and texted me when my car was ready.😊

I recently brought my car in for a state inspection and oil change . Jack from service greeted me with a friendly smile and kept me informed thru out my visit . It was a great experience

Chris; my service advisor, is hands down the true definition of what a professional Audi associate should be. He always makes every interaction quick and seamless. He always gets all my concerns handled and I am always confident with any and all of his recommendations.

Jesse made my experience getting my car work a pleasant experience. He was extremely thorough explaining the maintenance needed for my car. Highly recommend the service provided!!!

Great customer support and fast service especially with booking appointments Team is knowledgeable and very helpful

They always do the right thing. It’s a bit expensive, but it’s worth it.

We live in Jersey but made the drive out to Biener Audi because they have the best prices, selection, and reputation. Buying a car from them was so easy, and there were no tricks, games, or hidden fees. Their customer service didn't end once I drove off the lot - they have continued to provide great customer service, and I am now a loyal customer. Shout out to Leo and the rest of the crew for all their help!

I had a fantastic experience at Audi Great Neck, thanks to Kit! He was incredibly knowledgeable and made the entire process easy. The only problem I had was selecting the car I wanted because the dealership has a huge and possibly the best selection of pre-owned vehicles, and Kit went above and beyond to help me find the perfect fit. At the end of the purchase, I got to meet Ali, one of the directors at the dealership. Ali was very professional and ensured me that if I had any issues, he would see to it that all my issues are resolved. I Highly recommend Audi Great Neck for anyone looking for a car!