Used Audi Q5 Premium Plus for sale near Chicago, IL

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

Our experience at AutoNation was positive! Everyone was attentive and kind! Our salesman Bill Prince was very patient and informative throughout the process and I will be recommending him to friends and family!

Nice facility and the managers are nice as well. Our repair has required multiple visits so hopefully this fourth time is the last trip needed!

Always have a good experience with this team. Courteous, responsive and knowledgeable. Get quality video overviews and suggested service via email and text. Would recommend.

Respectful, straightforward, and quick - three words describing my experience working with the team at Audi Exchange. I would return for future vehicle needs.

Probably one of the best car buying experiences I have had in a long time and my previous experiences at other Audi dealerships was good. Inquired about a car online, set an appointment, test drove it, got a very fair trade-in value and had the best experience at their location you could ask for. It literally is the only place I will buy a car moving forward.

Very clean dealer, really nice people, as soon as I got there I got a test drive and everything else went on! I highly recommend this Audi Dealer!

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

The service personnel at this location are very professional and helpful. I especially appreciate the loaner vehicle when they have to keep my car for an extended amount of time.

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Scott Woolsey did a wonderful job of guiding me through the process of purchasing the car. He made sure that any questions I might have were answered. Would certainly want to work with Scott on any future purchase.

I was happy with the service that I received Guillermo and Frankie were cool to deal with. It was straight forward no pressure i got the car i wanted in the color I wanted and I didn't feel pressured.

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up with me right away. I'll be going back when I'm ready for my next vehicle!

We found the best deal online when researching for a 2025 Audi Q5. Audi Chicago/Auto Nation had the exact car I had been looking for, and at one of the better price points. Except for a few registration forms that needed to be filled out in person, I was able to handle the entire transaction by phone and online. Charles and Nolan were extremely helpful and attentive. I highly recommend AudiChicago to anyone anywhere looking for a new or used Audi.

I have not decided what kind of car I wish to buy. The Audis looked nice. I have heard good things about the company. I don't know if anyone I know has an Audi.