Used Audi Q5 Premium Plus for sale near Forest Park, IL

Jeff Liszka was wonderful to work with! He kept me up to speed on time it would take for the service when a glitch came up with the recall and called me directly when it was ready for pick up. Nice and easy experience.

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

Respectful, straightforward, and quick - three words describing my experience working with the team at Audi Exchange. I would return for future vehicle needs.

Great facility and service! Samir did a great job of keeping updated on the status of my repairs and notifying me of when my car was ready for pickup.

Probably one of the best car buying experiences I have had in a long time and my previous experiences at other Audi dealerships was good. Inquired about a car online, set an appointment, test drove it, got a very fair trade-in value and had the best experience at their location you could ask for. It literally is the only place I will buy a car moving forward.

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Scott Woolsey did a wonderful job of guiding me through the process of purchasing the car. He made sure that any questions I might have were answered. Would certainly want to work with Scott on any future purchase.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

I had a fantastic experience purchasing my vehicle at Audi Westmont. From the moment I walked in, I was greeted warmly and introduced to Nikola G., who was exceptional to work with. I explained exactly what I was looking for, and Nikola delivered perfectly. He was incredibly knowledgeable, walking me through the performance and features of the vehicle in great detail. The entire process was seamless, and I walked away feeling like I got a GREAT deal. I also want to give a big shout out to Gianfranco in Finance; he was thorough, friendly, and made the final paperwork quick and easy. If you are looking for a new Audi, I highly recommend visiting this team!

Overall, a smooth and enjoyable car buying experience. Kelvin was super helpful and guided me to the perfect car for my needs. Highly recommend

Love this car and model have owned 2 Q5’s reliable one of mine had 195,000 miles and still no check engine lights or major repairs had to be done on it. Can’t stress enough how much I love this car! I do wish though the premium model came with the backup camera and the lane assist but that’s only in the premium plus models.

Scheduling was easy. Customer service great. Very good communication from service technicians and attendants and front office. Explained everything perfectly and had no issues with my service.

I have a 2015 Audi A4. I annually take it to Audi in Westmont to keep it in top shape. It?s an older car but it?s still running great.

I visited to look at a 2013 Sonata and ultimately decided to buy a 2022 Palisade for my whole family. I am impressed by the courtesy and service they offer. It is on another level. I will strongly recommend them to any friends or family members. This is their new location, and the staff, vehicle selection, and prices are excellent.

My hubby is over 6 feet tall n struggles to fit into any car comfortably, until we found the q5. He loves it. We live in an extreme Colorado environment in the mountains, snow, ice, rain, we’ve got it. And steep mountain roads with lots of curves. It’s effortless on the extreme stuff and we love it

Very clean dealer, really nice people, as soon as I got there I got a test drive and everything else went on! I highly recommend this Audi Dealer!