Used Audi Q5 for sale near Ontario, CA

Exceptional customer service from Rudy and Sarah! My appointment time was kept and my car was returned at the promised time. I definitely recommend Rusnak Audi Pasadena

Walter’s Audi is great!! Romen Artalejo helped me every step of the way and was very thorough in explaining the perks of the car and the entire financing process. I came in a few days before Christmas and needed more time to think about the purchase, Romen was understanding and supportive about my need to wait. When I came back the day after Christmas Romen was readily available again to help me get the car of my dreams. He is very courteous and professional, making the whole process seamless! Definitely purchasing my next Audi from Walter’s again!

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

I been coming to this guys for couple years now. They never let me down. We as a family collectively bought 3 cars here and each time they helped us out. My sales and finance reps where Marlene and Teo. Super happy.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

West Covina Audi was a "Excellent Experience ". I can't express how professional and courteous the entire dealership staff handled the purchasing of my car was.

I bought my q5 brand new. So far so good, no issues and I've got 45000 kms on it. Unfortunately it had to go in for a few recalls but it's cleared and mine passes. I'm still iffy about those recalls, the piston rod worries me the most. Aside from my worries, very attractive vehicle. I got the beige interior and it looks more special that way. The performance is more than enough for an suv that size. I had to get new tires this year, so I was surprised at how fast this SUV chews away at tires. You do have to rotate the tires every year or they just wear out differently. I'm happy I got it in 2022 because the 2025 being $20 grand more is pushing it for the spec I have. So far its been nothing but oil changes. I don't have any issues yet and I don't expect any. Oh and this vehicle in the snow is superb!!! You'll never get stuck that's for sure. As for breaking, if you have good tires it's good.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Salesman Richard helpful and patience and knoledgeable through process

I had an excellent experience buying a used car from Dapper Car Sales. The staff was professional, patient, and went above and beyond to ensure I found the right car. They were upfront about the car’s condition and history, which made me feel confident in my purchase. The entire process was smooth, and I never felt rushed or pressured. The car itself is in fantastic shape and runs perfectly. I would highly recommend Dapper Car Sales to anyone in the market for a quality used vehicle!

Traded in my Tahoe for this and have loved every minute driving this car! I have one in a car seat, and still have plenty of room. Such a smooth drive. I test drove so many cars and this by far beat them all. You get so much for the money, plus great safety ratings!

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

Always a pleasure doing business with Geroge and his team! they understand your needs and help you out accordingly! traded my mclaren and bought an r8 from them!

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

Awesome I CANNOT wait to buy a car from them!!! 🖤❤️🖤 Merry Christmas and Happy New Year 🎁🎄 ⭐️✨🥰☺️❤️⭐️⭐️⭐️⭐️⭐️

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

I have purchased 2 cars at Fairview Ford and both have been through there internet sales department. The process was quick and I got most of it done on the phone and email before I even stepped foot at there dealership. Most other dealerships tried to get me to come in before discussing numbers, but Fairview gave me my numbers up front and worked with me even though my credit was not the greatest. There service department is quick and very nice, I have had 2 oil changes and it was nice that they had a del taco right next door too!!!

comfortable ride and has lots of perks even on the basic car, ease and look. Safety with sensors to assist. my second vehicle and perfect size for me,

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

Overall I had a really good experience here. I was not looking forward to car shopping because I know either you don’t get the price you want and or the dealer gets too pushy and you walk out with a little regret. That was not my experience here. I worked with a salesman named Luis and he was cool. I recommend this dealership.

Needed something large enough to haul grandkids but still sporty and fun to drive. THIS is it! The Q5 meets all expectations with luxury included.

We had an excellent experience all staff very helpful and friendly. It's was the best experience we've had at a dealership. They are so straight and transparent about everything we've asked. By far they exeded our expectations.

Best experience I’ve had at a dealership by far. Fabian and Francisco were super helpful and went above and beyond to figure out something that worked for me. Highly recommend!

It's great the ride is very quiet and comfortable, smooth and it will get you a speeding ticket. Audi has a great warranty on their vehicles.

George was our sales guy and he was awesome and efficient. Made the buying experience very easy. Answered all of my questions. I would recommend this dealership to anyone.

If you are planning to contact the sales team of Walter's Audi and you need to pick a guy to work with choose Romen Artalejo. He will assist you in every way he can, he is sincere, polite, honest, very communicative and will work with you to make it happen. As an out of state buyer I recently bought an high end car from this dealership and Romen did a 5 star job and I am very pleased and highly recommend him as your salesmen at Walter's Audi

Very nice experience , everything done as promised , do not hide extra fee somewhere in paperwork . Thank you , will by the car again from them . Very different from many dealerships around .