Used Audi Q7 for sale near Glenwillow, OH

Excellent service for buying a new car! The process was quick, transparent, and very convenient. The staff was helpful especially Jamar was very friendly and helped me out with the process in a smooth way. Highly satisfied with my purchase.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Very nice facilities, great people to work with and very accommodating. Was treated very well and was given a very fair deal on the car i purchased from them.

Came in with out a appointment and they repaired my car quickly. The service department took care of me like they always do as if I had bought the car there. Thank you for the great service.

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

We Absolutely love this vehicle - the comfort, exterior and interior styling, all of the amazing options, smooth and quiet ride, and great handling ability!

This dealer was outstanding, paperwork done quickly and efficiently, everything explained, car gone over thoroughly, and after purchase, when a small problem occurred with the car, one call to this dealer and the problem was fixed with no charge. Very satisfied

Very fast SUV, it looks like the car is not heavy for the Engine. Very comforable. Nice driving. Customer service in Southamerica is not so good. In general I am very happy.

Salespeople were courteous and helpful. Paperwork was done in a timely manner even though they were extremely busy. They arranged adequate financing with a local bank and set up shipping for my car.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Very friendly and trustworthy dealership. Many of their staff have been there 20 plus years. Simple buying process, Matt Rutherford goes above and beyond to make you happy. Eric is service is fantastic, he has solved all my vehicle issues.

Excellent care and detail , Lance, Toney were very patient and incredibly patient. I would recommend them to everyone

I bought a Lincoln Mks, I am Very Satisfied, Matt and Mike made my buying experience very Easy and Thorough, Explaining Everything throughout the process. Great Guys, Great Environment and Great Experience. Alot of Beautiful Vehicles, Was Hard to Choose.. I VERY Much Recommend These Guy's and Establishment to Everyone!!

Had no issues with vehicles performance. In fact I averaged 24 MPG on 62,000 miles driven in the Dallas Fort Worth area. You don't get that with any SUV, but this Q7 did!

The service department at Mentor Audi is the best! Pat is my favorite. Always helpful, clear, and friendly helping you understand what your car needs. Love Audi Mentor Great Team!

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!

My car needed a major repair, the staff took a personal interest in finding a solution for my car's unique issue. I am thankful that Patrick kept me informed and for the Service department's hard work, my car was repaired at no cost. I'm sincerely grateful.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Dominic did an amazing job working with me. It took a while, but it was worth it. I definitely recommend.

My Experience with NorthCoast Mitsubishi went very well. I came in as a walk in and Gary Gerts(sales professional) acknowledged me and helped me from there. I showed him the vehicle I was interested in and he took my information and got me started,..because it had snowed he personally cleaned off the vehicle showed me all the new gadgets and gadgets to working the vehicle and from there i test drove it. He was very concerning throughout the WHOLE process answering any questions I had. Even offering me their complimentary beverages. Vadim Molotkovskiy (Genera Sales Manager) helped with financing my new vehicle even went as far as to try and find me lower Interest rate. He got me the best deal package that fits my budget...Thankyou

Excellent vehicle overall. It’s quiet, very good ride and handling with technology galore. The seats are very comfortable and especially with the heated massage option and ventilated for warm weather driving. The climate control system is top notch as is the standard B&O sound system which sounds every bit as good as the top line B&O in our A8L. The interior is spacious but storage is limited so gives you a good reason to de clutter! The third seat is not important to us and goes unused but I sure wouldn’t want to try to sit back there! There is plenty of power with the hybrid 6 and the laser matrix design headlights are nothing short of spectacular! The night vision system is especially useful for remote locations for deer, animals, etc. and in urban driving for pedestrians, cyclists, dogs et al. Some niggles include a weird shift pattern, way too many nanny warnings, a confusing setup for different drivers to store their individual preferences and not be able to do things like leave the vehicle running to get out to do something as simple as run back in the house for something you forgot. All in all, a luxurious SUV with great overall performance yet very economical to operate as gas mileage is good and routine maintenance is minimal. We love our Audi’s and the Q7 is a great addition to our garage.

Lissandra is the Best sales person when buying are new Toyota Tacoma ask for her! 😁 Always liked Toyota Classic in Mentor.

Made the process very easy. Cut and dry. This is the second vehicle we have purchased from them. Will go back again. We needed to replace a vehicle that was in an accident and they made process super easy.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

Only had it 2 days but love it so far. Doesn’t have as much storage for a grandma who drives grandkids around. No where to put a box of Kleenex!

Was waited on promptly and was allowed all the time I needed to go over the car and test drive. So glad I went there. I'm very happy with my purchase.

We know repairs can be more expensive but we really like our Audi. I think that’s the key. We don’t leave the house worrying about a failure. A new set of tires was $900🙂. The big shock was a battery replacement, my goodness $750.🙄. It’s solid, pretty and enjoyable ride. The entertainment group is a bit silly but once you get used to it it’s still a pain😊. We enjoy our Audi but costs are higher.