Used Audi Q7 for sale near Laguna Niguel, CA

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

this was the best service I have ever had, correct estimate and done on time. Service Rep was very professional and polite I have no complaints.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!

This is my first experience with Audi and I am extremely happy with this beautiful SUV. The ride is quiet and comfortable and the power and acceleration are impressive. I find myself going to the store for no reason and a recent drive to visit my parents 400 miles away went quickly thanks to the massaging seats and powerful Bose stereo. Very happy so far with my Q7.

Dennis and Scott were so professional keeping me informed as to what was being done regarding my needed repairs. Everything was completed even sooner than expected! I wouldn?t take my car any place else!

Prompt responsive has good deals on used vehicles worth a try and buy with them

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

They were very responsive and answered all my questions promptly and honestly. I was very impressed

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

Cameron is courteous, friendly, clear when explaining the repairs, and on top of every step (even when not feeling 100%)! His time estimates are accurate and I never feel I?m being ?sold? anything. Thank you very very much, Cameron!!

I got it from ideal auto ,it really looks likes Q5,ppl always ask me when did you get a Q5?anyway, I like it a whole lot.

Dan always takes of us. Once again, another great experience getting our car serviced. Thank you Dan!!!

Alexander was amazing and explained us about the principles of car engine very well. He provided us a loaner car which I really appreciated.

Great service good people will be back to do all Of services at these dealerships

We had an excellent experience working with Alexander as our service advisor. He assisted us with repairs on both the roof and the wheels, and everything was handled professionally from start to finish. Alexander was knowledgeable, patient, and very attentive. He took the time to explain the repair process clearly, answered all of our questions, and kept us well informed with timely updates. We really appreciated his honesty and transparency—there were no surprises, and everything went exactly as he said it would. The repairs were completed with great attention to detail, and the results exceeded our expectations. It’s clear that Alexander truly cares about customer satisfaction and takes pride in his work. Thanks to him, the entire service experience was smooth, efficient, and stress-free. We would highly recommend Alexander to anyone visiting the dealership for service, and we will definitely ask for him again in the future.

These guys are the best in the business, honest and transparent will definitely be coming back and recommend my friends and family. Good selection of cars to choose from.

Aaron helped my husband with his new vehicle purchase. My husband is very happy thanks !

Best vehicle I’ve ever owned. Drives and rides like a dream. Reliable, great engineering and with a huge cargo area for moving heavy items. Bose 10 speaker system is awesome! Bluetooth, hands free, etc etc etc! Can’t say enough good things about this vehicle!

Very professional and a breeze to deal with...every employee was excellent...very Happy with the whole process

I had a test driving at Ideal Auto,The rear seat is not very comfortable but the trunk has a lot of room, which makes it suitable for long trips .

The Audi Q3 S Line purchased from Audi Fletcher Jones Costa Mesa was my wife’s favorite color, blue. After an introductory text from Austin, I was coordinating an OTD price for the specific stock number. Mo Masadeh (Sales) contacted me and within an afternoon came to an OTD price and scheduled appointment the next day. Mo was amiable to deal with during the whole of our negotiating via text (my preferred contact) and via phone. The sales process was low pressure and professional. In fact, everyone that I dealt with, Collin (Sales Manager) and Peter (Finance) were absolutely professional. I found the vehicle my wife wanted and traveled from the Inland Empire to make my purchase at Audi Fletcher Jones Costa Mesa, so that says something about both my tenacity and the overall professional and amiable experience with this dealership. Thanks to all of you for providing one of the best experiences in car-buying that my family has had in over forty years of car-buying.

Hello fellow used car buyers! I just purchased a vehicle from Audi Fletcher Jones! Everyone did a great job with Keeping me up to date and with follow up too. Any and all questions were answered fast, and with knowledgeable sales representatives. Hoping delivery goes just the same. Thanks Katia for all your help.

The prices attracted me. The customer service and experience/ level of knowledge was not great. There was an inconsistency of dealership policy. It would be nice to get a car for the price you expect. I felt forced to purchase items I did not want