Used Audi Q7 for sale near Somonauk, IL

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Adnan and Leo did everything in their power to get me the car I wanted and I drove off the lot happier than ever! Thank you so much for everything you guys did to get me the car I wanted

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

We Absolutely love this vehicle - the comfort, exterior and interior styling, all of the amazing options, smooth and quiet ride, and great handling ability!

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Purchased a couple cars from here recently. Great service! Great people! Helped me look at a wide variety of cars to find the perfect one. Overall, great experience!

This is my first experience with Audi and I am extremely happy with this beautiful SUV. The ride is quiet and comfortable and the power and acceleration are impressive. I find myself going to the store for no reason and a recent drive to visit my parents 400 miles away went quickly thanks to the massaging seats and powerful Bose stereo. Very happy so far with my Q7.

I had an outstanding experience with BG Motor Cars! From the moment I walked in, the team was welcoming, friendly, and attentive. They have an impressive selection of quality vehicles, and I found exactly what I was looking for at a great price. The staff made the entire buying process seamless, providing detailed information and answering all my questions without any pressure. What stood out most was their transparency and professionalism — I felt confident every step of the way. The car I purchased was in excellent condition, and they took the time to ensure everything was in order before I drove off the lot. If you’re in the market for a used car, I highly recommend BG Motor Cars. They truly go above and beyond to ensure a top-notch customer experience!

It’s a good car but I have a antifreeze leak somewhere and I got it pressure tested and the shop found no leaks.It can get expensive buying antifreeze.

I have purchased two cars from this dealer the first being a 2013 BMW X6 and the second being a range rover both experiences were amazing. Both times I worked with Brandon Powe. He is extremely helpful and consistent and process was quick and smooth. Also, they have a some of the best prices I’ve ever seen for luxury vehicles my BMW I purchased from them back in 2021 I have not had any major issues out of it and it runs great. The range rover I bought for my little sister last month and she loves it. No issues at all. I have absolutely no complaints and will be back to buy my next car from them. I totally recommend this place definitely a five out of five.

I absolutely love my Q7! It is a wonderful vehicle that provides comfort, safety and exceptionality all in one! I can not imagine driving anything other than an Audi and I am forever loyal to the brand!

Very friendly and helpful service. They had no problem letting me take the car I was looking at to a shop to get inspected. Had Carfax available and even sent me home with a copy of it. Glad we were able to make a deal, Nick!

Very fast SUV, it looks like the car is not heavy for the Engine. Very comforable. Nice driving. Customer service in Southamerica is not so good. In general I am very happy.

This. Who me drives amazing, doesn’t feel like an SUB when your driving it. Over 300HP, live the third row seat and it is spacious.

Had no issues with vehicles performance. In fact I averaged 24 MPG on 62,000 miles driven in the Dallas Fort Worth area. You don't get that with any SUV, but this Q7 did!

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!

Great car! Just wish I actually owned it and that the dealer would stop holding the title lien status hostage. Would be nice to be able to drive a car that is actually legal to drive.

Scott Woolsey did a wonderful job of guiding me through the process of purchasing the car. He made sure that any questions I might have were answered. Would certainly want to work with Scott on any future purchase.