Used Audi Q7 for sale near Wickliffe, OH

The whole customer service team is very nice and professional! The waiting area is very clean and the coffee and snacks are good ? The sales department is also good

Easy experience . Professional sales peoplesmooth transaction. Helped negotiate . Good communication, positive experience . I appreciate their customer service

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

I love my brand new car and matt my sales person helped me with a great price on my 2024 hyundai elantra SEL. Its my second car and he was very easy to work with, not just that but i was in and out in 1 hour max. And the car looks great. I couldnt of asked for more.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

CJ was professional, knowledgeable and friendly sales associates that I've worked with. The staff, including the G.M. (Jamie) did everything possible to make my experience satisfying. I had to travel over 2 hours (I live in PA) to get the model and color that I wanted. Thank you Genesis Mentor. I would highly recommend.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Top notch service from the time my car was picked up to when it was delivered. Everything completed to my satisfaction.

The Next Step Auto Sales team was great to work with. Matt was very responsive and answered all my questions thoroughly. My purchase was quick and efficient, I did not have to spend extra time waiting for paperwork to be done. This team was friendly, helpful and wasted no time getting me on the road with an excellent car!

We Absolutely love this vehicle - the comfort, exterior and interior styling, all of the amazing options, smooth and quiet ride, and great handling ability!

Had them pick up my car for oil change and normal maintenance. Timely pick up. Showed video as they checked car, etc. Returned car, at a reasonable time.

I worked with Rich at this dealership. Rich did not pressure me or try to coerce me into purchasing a vehicle. He allowed me to decide what I wanted to do and periodically checked in to see how things were going with my move. I was able to put down a deposit so Rich could hold the vehicle I wanted until it arrived. Alex in finance was also super helpful and went over all packages/pricing until I was comfortable with what I selected and monthly payment. This was the quickest financing I have ever completed when buying a car. I also met a couple of the managers who came over and introduced themselves. I've never had that happen before. Great job, Classic Toyota in Mentor! I would recommend this dealership.

My wife and I just bought a new to us 2015 Audi Q5 form Josh Obenreder and wanted to write a review to express how happy we are that we got to deal with him. This dealer is by far the best Audi dealer that I have had a chance to deal with. As far as used cars go this one was immaculate both visually and mechanically. I am a Master Auto Tech by trade and Audi Certified, I drove 250 miles to deal with this dealer over any local dealer. The first thing I did when I got home was put the Q5 on a lift to install a new set of snow tires. I found all the brakes to be serviced, filters changed, oil changed and level properly set, drive belts looked new. They treated this car like a new car sale and it showed through. I wish I could go back and buy 10 more!! I will be back.

No high pressure tactics. Knowledgeable! Service department always helpful and friendly. Have bought 6 vehicles during the past 8 yearr and have been happy with all aspects of the dealership.

Very fast SUV, it looks like the car is not heavy for the Engine. Very comforable. Nice driving. Customer service in Southamerica is not so good. In general I am very happy.

Excellent Service Consultant Mike Miller explained our initial 1st. Schedule service for our 2026 Genesis GV70? very thorough what would be required and also informed us an important formal recall service would be included? software updates . He informed us this update was very important and it would take some extra time , We appreciate the heads up notice Mike is very helpful and the dealership should be proud of him. Mark Neely

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

This dealer was outstanding, paperwork done quickly and efficiently, everything explained, car gone over thoroughly, and after purchase, when a small problem occurred with the car, one call to this dealer and the problem was fixed with no charge. Very satisfied

Excellent vehicle overall. It’s quiet, very good ride and handling with technology galore. The seats are very comfortable and especially with the heated massage option and ventilated for warm weather driving. The climate control system is top notch as is the standard B&O sound system which sounds every bit as good as the top line B&O in our A8L. The interior is spacious but storage is limited so gives you a good reason to de clutter! The third seat is not important to us and goes unused but I sure wouldn’t want to try to sit back there! There is plenty of power with the hybrid 6 and the laser matrix design headlights are nothing short of spectacular! The night vision system is especially useful for remote locations for deer, animals, etc. and in urban driving for pedestrians, cyclists, dogs et al. Some niggles include a weird shift pattern, way too many nanny warnings, a confusing setup for different drivers to store their individual preferences and not be able to do things like leave the vehicle running to get out to do something as simple as run back in the house for something you forgot. All in all, a luxurious SUV with great overall performance yet very economical to operate as gas mileage is good and routine maintenance is minimal. We love our Audi’s and the Q7 is a great addition to our garage.

Pleased In these times, it seems customary for businesses to nickel and dime or inflate charges. I was happy to leave thinking I hadn’t been taken advantage of.

Service desk was very professional and accommodating. We will return if either of our Audis nee help.

Excellent care and detail , Lance, Toney were very patient and incredibly patient. I would recommend them to everyone

Great customer service! Will continue to utilize their service. Everyone was welcoming and very friendly.

The service department at Mentor Audi is the best! Pat is my favorite. Always helpful, clear, and friendly helping you understand what your car needs. Love Audi Mentor Great Team!

Took our '23 Audi in for its first AudiCare servicing. We had made an appointment and arrived on time, was greeted by our Service Advisor Ed Costa, who explained what would be done during our visit (oil change and complete examination of the vehicle. We were offered the use of a no-cost loaner car but decided we'd rather wait if possible. The Advisor ensured a technician was available to start on the car and after approximately an hour later, the car was ready to go. The waiting area had a large screen TV to watch, there were magazines available to read -- current issues of a variety of good publications, not like most waiting rooms! There was also fresh coffee, hot chocolate, tea available, and the restrooms are clean. When the car was ready, the Advisor went over the list of things that were done and checked. He and all the other employees we interfaced with were friendly, cordial and professional, something we really appreciate. We look forward to having all our service work done at Audi Middleburg Heights!

My car needed a major repair, the staff took a personal interest in finding a solution for my car's unique issue. I am thankful that Patrick kept me informed and for the Service department's hard work, my car was repaired at no cost. I'm sincerely grateful.

Had no issues with vehicles performance. In fact I averaged 24 MPG on 62,000 miles driven in the Dallas Fort Worth area. You don't get that with any SUV, but this Q7 did!

The salesman and staff were extremely friendly and helpful. We were able to work out a deal that worked well for us. I highly recommend this dealership!

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!