BEST EXPERIENCE EVER!
November 6, 2018
MB of Tucson is the BEST! I am beyond pleased and satisfied with the Exceptional service I received from Thomas Cavanagh and Brian DeCook! These 2 gentlemen went above and beyond to ensure I had a wonderful experience purchasing the 2017 C300 Coupe! I am from the Phoenix area and I could not find a dealership that had the car I wanted. I looked online and voila! There it was - at MB of Tucson. My Beautiful, Sophisticated, Sleek White Coupe! I emailed an inquiry and received a response right away from Thomas Cavanagh! Thomas and Brian answered all my questions (and I had plenty) honestly, thoroughly and with genuine professionalism and kindness! Brian and Thomas emailed and texted me photos of the car to ensure it was the exact car I wanted. There was not "bait and switch" with numbers like other dealerships. Thomas and Brian was transparent with all communications! This wonderful communication started on April 26th and I picked up my Beautiful car on April 27th! I made the drive to Tucson from Phoenix and it was well worth it! Thomas and Brian were so Awesome to have all the paperwork completed so I would not have to wait when I arrived. When I arrived, I was greeted with such kindness as if I were a Friend! I met with Greg Ash, the Awesome Finance/Lease Manager to review and sign lease documents and Ms. Lisa Gray, the Wonderful Product Concierge was super Nice and helpful and took her time to show me the upgraded functions on the 2017 C300 Coupe model! Needless to say, I AM SUPER HAPPY with my entire process from start to finish and I will DEFINITELY return to MB of Tucson to lease my next car in a few years! THANK YOU ALL so much for taking such GREAT care of me! Blessings.