Used Audi cars for sale near Hamlin, NY

This was my first time purchasing a car from Balkan I will be coming back

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

They were awesome. The car runs perfect. The financing went well even though my credit was poor.

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

Drove 40 miles to their dealership, but it was well worth it. The sales people are very knowledgeable and understand me. I would buy another car from them the next time. I'm in the market. Thank you to the dealership. It was so Easy to do business with them.

I love driving my wife's SQ5, we test drove the non S. All Q5 have a very comfortable ride, sharp handling and great acceleration. I have 23 dodge charger r/t daytona and I'm very impressed my wife's q5.

Great service and reliability! I have been a customer for many years and would not go anywhere else! I highly recommend them for sales and service.

Bought mine in 2025 with rather low miles on it (offerred by dealership as a CPO with 18 months left). It feels luxurious inside and is pretty quiet. I'd say it was really beautiful but the way the infotainment screed is situated on the dash it sorta looks like it was just stuck there. Still, it works really well and supports CarPlay which works seemlessly. I didn't buy this car to watch movies lol. Back seats are comfy but there is a raised floor channel which seems odd; you definitely would't put a fifth adult in the middle. Still, the rear seat pass-through is cool and accomodates my skis. With read seats flipped down the total cargo space is acceptable but by no means best in class. I'm no speed demon so the 2.0 turbo is plenty for me considering the weight of the car. It handles well but it's not an Ultimate Driving Machine experience. . Mostly I'm impressed with ride quality and interior cabin sound level. The stock stereo is so-so and I tried the upgraded B&O system and it wasn't remarkable either. I am impressed with highway fuel economy near 35mpg. I did not purchase addtl maintenace and strongly recommend you change fluids waaay more often than mfr's specifications.

Bought our car here on June 2017. Easy and painless process. Have used the service dept a few times since then for various issues. They are extremely responsive and easy to work with. They go out of their way to make the experience positive. Can't say thank you enough!!

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

I have been buying my cars from Universal Imports for years and am so happy to have found them. It is such an easy process as you tell them what you want and they will find that car. I couldn't be happier with the Audi that I purchased, and I won't be going anywhere else.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

The SUV has exceeded all expectations. Great Road Car, excellent handling and comfort. The Acceleration was surprising, I have no issues passing or returning to Hwy speed after slowing down or stopping. Happy Customer.

Zero pressure vehicle sales and excellent experience with vehicle service. I won't go anywhere else.

I've only had this car for a few weeks and drove it a total of 5 times and put well under 50 miles on it, so my review is limited. Thus far I have not had any issues with the car. Hopefully, it remains so.

Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.

This car meets all my needs and then some. Lots of bells and whistles. I feel safe in this car. Very comfortable front and back seats. Wind shield is panoramic.

Purchased a 2012 Honda CRV, car has been great. Oil was fresh, car was clean, and no complaints. we also purchased a warranty, at a very good price.

The goods: Perfectly blends performance and comfort. Easily gets ~40 mpg during the summer time on highway drives without sacrificing any power (2.0T Premium Plus Quattro) . DSG is pretty fun when driven aggresively. Tech still feels fresh for a 2017. B&O sound is stellar. Very reliable despite the VW/Audi reputation in the past. This is the ultimate daily sleeper in my opinion. The not so good: DSG shifts quite harshly on low speed or during bitter cold months when the car is not warm enough. DSG maintenance is also quite costly and has to be done every 40k miles. Other nitpicky items: Audi non-sport seats have pretty short thigh support, so get the sport package with the thigh extenders, they are totally worth it. The need to use infotainment screen to put wiper in service position and check oil level (yup, no dipsticks) is unnecesary. Brake pad wear sensors are annoying when they go off. Major service reminder reset needs to be done at dealership, so it can be a little pricey. Overall, I think this is one of the best cars I've ever owned. I usually like to get the top trims, but Premium Plus (mid trim) is the way to go and has a lot more equipment than you'll need. The nickpicky items I think are common in modern cars, so not really a deal breaker.

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

Roomy, state of the art touch screen, cool safety features Audi was our first stop in looking for a new vehicle. It ended up being our only stop. Very happy with my experience snd would highly recommend.

Great customer service and attention to detail! Good selection of vehicles at fair prices. Highly recommend.

I couldn’t be more satisfied with my recent visit to ALM Marietta. From the moment I walked in, the experience was top-notch. My sales rep, Lou, was truly outstanding from start to finish. The entire buying process was smooth and stress-free, he was attentive and patient throughout. I never felt rushed or pressured, which made everything even better. Lou also made sure everything behind the scenes ran seamlessly. The team at ALM Marietta is clearly committed to excellence, and I’m extremely happy with my Audi A4!

Working with Cameron and Dillon was great, after a long day at work it nice to find a relaxing place to buy my next truck. Keep up the good work gentlemen!!

Purchased a Toyota 4Runner today!! Love The truck and was as good as advertised. And the owner was great to deal with!! Helpful and I would not hesitate to tell people what a great experience I had.

Best car we've ever owned hands down. Not only does this car turn heads it eats up mustangs for breakfast and bmw's for desert dontcha know!

Bob Johnson LeRoy delivers exceptional service, honest communication, and a hassle-free buying experience. Their friendly, knowledgeable team makes every visit enjoyable.

With 2 large dogs, I was looking for an SUV that would not only accomodate them, but also look good and be fun to drive. The SQ7 really has it all. The sound of the V8 when you put your foot down is incredible and with a 0-60 of 4.3 seconds it always puts a smile on my face., The leather perforated and ventilated seats are comfortable for the longest drives, the fit and finish of the materials are top notch, and the adjustable air suspension you can choose how sporty you need the car to respond. The attention to detail is spot on, I love the fact that you can leave the cover on the panoramic sunroof open all the time, even on the sunniest day and there’s no glare inside the cabin due to the tint they used. I got the prestige model, with driver assistance, luxury and black optic packages. To get a similarly spec’d vehicle from the other German manufacturers with all that this car has makes this vehicle an absolute bargain even with all the packages added. Do yourself a favour and test drive it, and you’ll see what I’m talking about.

Another great experience with Stephen, he is consistently providing great services to his customers at Mercedes-Benz of Rochester.

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

I recently leased a 2024 Quattro premium plus 55. I have not had the severe issues others mention in reviews, but agree that the electronics and software are sometimes frustrating. It drives nicely for an SUV (I prefer driving small cars). I don’t like the behavior of the brakes. You have to really step on them for the final 5 mph to complete stop — they are not linear. I know VW knows how to do brakes in an EV, because the e-Golf is fantastic. Also annoying are the steering wheel buttons — again, big downgrade from the e-Golf. Overall, happy with the great lease deal I got.

One of the best experiences I have ever had. From the initial call speaking to the representative Jordan, boarding a flight out of JFK Airport, being picked up by Jordan at Rochester Airport, Transporting us to the dealership in Avon, all paper work ready to sign. Everyone at the dealership were friendly, courteous, and professional. Thank you for a wonderful experience!!! Michael M.

The car I purchased exceeded my expectations, the interior is spectacular and the lights are amazing. Spencer does a very good job at the front and has always been a big help, 10/10 would recommend.