Used Audi hatchbacks for sale near Lily Lake, IL

Micheal was a great salesperson. I would highly recommend him and this dealership to anyone who is looking to purchase a vehicle.

We bought a car and from the first interaction to the final delivery of our car they were professional and prompt. Customer service was excellent.

I'm so thankful to have worked with Timothy Maloney. He was super friendly and knowledgeable. He really took the time to understand what I was looking for and helped my find the car that I absolutely love!

Scott Woolsey did a wonderful job of guiding me through the process of purchasing the car. He made sure that any questions I might have were answered. Would certainly want to work with Scott on any future purchase.

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

Julian was a great experience and very helpful liked working with him and his management

My advisor Mike A is the best, very knowledgeable and is helpful in deciding what is best to be done on my vehicle each visit.

best i have had buying a car and i do not like buying cars at dealer

I have not decided what kind of car I wish to buy. The Audis looked nice. I have heard good things about the company. I don't know if anyone I know has an Audi.

I purchased a car from Napleton River Oak Honda. I was so very happy and pleased fron start to finish. Thank you so much Jeffrey Parham for selling me the perfect car that fits my personality. I couldn't be happier. Jeffrey Parham understood the assignment!

Trajce once again helped us with another great car buying experience. This is now 13 years going to Trajce for my car needs. THANKS!!

Luke was amazing. He was knowledge and dun to work with. He definitely put us in the vehicle we were looking for.

This was our first time at bill jacobs BMW. David was our dealer and explained everything. It was our first BMW purchase and we will go back in the future

Amazing car. Fast, luxurious cruiser with ample amounts of space! Unique styling makes it a head turner! Interior is very comfortable and functional, and the touch screens are very intuitive to learn.

Amazing service from start to finish! The staff helped me find exactly what I was looking for and made the whole process simple. Definitely a five-star experience.

I recently purchased a 750 BMW. Scott was my sales representative and he knocked it out of the park!!!! He made the entire buying experience above a 5 star experience. Scott’s salesmanship was honest, professional and just awesome!!!! I really appreciate the deal that I received ! Best dealership ever!!! The finance manager was awesome also!!!

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Great follow up, I haven't at this point found unit I was pleased enough to purchase. Thanks for your attention...........done

Adam & Luis at Genesis of Aurora have provided phenomenal customer service for me & my family since I purchased my GV80. Love my SUV & the way that they take care of our car needs. James D. Orland Park IL

Professional employees, clean environment, and well maintained vehicles. As a returning customer, this dealer has come a long way and always prioritizes customer satisfaction