Used Audi hatchbacks for sale near New Fairview, TX

Malachi was truly outstanding to work with. From the moment we started talking, he came across as genuinely professional?calm, respectful, and focused on helping instead of trying to ?sell? me something. He took the time to walk me through what was going on with my brakes in a way that actually made sense, explaining the condition they were in, what needed attention, and what could wait. I never felt rushed, talked down to, or overwhelmed with jargon. What I appreciated most was how honest and upfront he was throughout the whole process. He laid everything out clearly, including what he recommended and why, and he was transparent about the options available. It was obvious he cared about doing the right thing and making sure I felt confident in the decision?not just getting the job done quickly. Because of Malachi?s approach, the experience felt easy and stress-free. It?s rare to find someone who?s both knowledgeable and straightforward, and his communication made a big difference. If you?re looking for someone you can trust to give you real answers and treat you with professionalism, Malachi absolutely delivers.

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

Great customer service! Booked appointment day before. I was picked up from work (8 miles away) after my service was completed. Staff is always friendly and sub a joy to converse with.

Excellent service. My appointment was on time and the service work was completed in a timely manner. I will be using this dealer again for my service needs.

Exceptional service. Recently, I purchased 2 vehicles from ECarOne in Plano TX.  My experience with ECarOn from my Sale advisor Dau Nguyen to Ash Osman in Finance was smooth and painless.   I communicated with Dau a few times regarding the Price of these cars and Trade in values, approx a week before we drove from Houston area to Plano.   Dau was very courteous, professional, straightforward and gave me a fair deal on the trade in.  I felt comfortable enough to drive 3.5 hrs to see him.  Once we arrived at the dealer, cars were in front ready for us to test drive.  With Dau's help, we were in and out with the new cars in a very short time.   We got two beautiful and in almost brand new condition cars, a 2021 Maserati GranLusso Levante for myself and a 2024 BMW X1 for my daughter.  Ash was easy to deal with, he did not hassle me into something I dont want and gave me a good deal on the extended warranty which I asked for.   I found my car dealer in TX now, and I will be back in the future.  I strongly recommend Dau Nguyen and ECarOne if you are looking for used luxury cars in great condition at good prices.

Genuine and courteous are the two words that come to mind this is a little slice of Texas if you ask me, the folks here really know how to take care of business and how to take care of their customers

When I experienced a blowout on the highway, my service advisor, Ethan, went above and beyond to ensure I was taken care of, even while he was away from the dealership. Michael, another service advisor, assisted me when I brought my car into the service department. He is always so polite and professional. Michael stepped in and made sure I didn't miss a beat, because I was en route to take my daughter to the ER. My car was scheduled for service on Monday. When it was completed, I received a notification with an excellent video and report that provided the rundown of the repairs and service. Ethan turned a stressful situation into a manageable one, and I am deeply grateful. This level of care and service speaks volumes about their commitment to customer service. Audi is fortunate to have someone who treats customers like family. I will always drive an Audi! Five stars aren't enough!!!

I Just came by and looking for a car that I seen on internet, and they guide me so well and accompanied me to search and test drive the car, that's why I bought one of that car on that day I came there, and also they give you money back for 5 days if you don't like the car. Thanks Car max.

Now about my deal, Roy really took care of this from start to finish, his ability to handle this in a timely manner is what won this one, I was actually dealing with two different dealerships and Roy's response time single handedly got it. I know some people don't want to be overwhelmed but I am one that needs to get as much done in a timely manner as possible, my time is valuable and waiting on a salesman to get me information in the 21st century is just not up to par. Roy was very responsive, he knew the care even though you only had it for a few days, he got me pictures from his phone to mine, he got the car file emailed to me which included carfax, I could go on and on. At the time I was on overload but it's nice having all that available to help make the decision. Heck the other vehicle I was looking at I couldn't even get the miles off of it because it was being used as a loaner!! SINGLE POC is the way to go, me trying to talk to manager, or finance, or title people is crap. Great job Sewell and Roy!

We got the email about the software update. It totally changed options for the seats. Turned off the cooling/heating option and added the massage feature. My car does not have massage seats. Took 1 1/2 days to correct, but Autobahn took care of it. Just didn't expect it to take so long.

This is my second A7 and it is an outstanding vehicle. I own a 2019 Prestige model. I'm glad I chose Audi over the other competitors.

Though I did not end up buying a vehicle from Blue Star Motor Group, Mrs. Deb and Saif were very helpful and gracious to me. I've worked inside the sales side of the car industry for over five years. I can assure you you're dealing with one of the very few good people left when dealing with Blue Star. I highly recommend Mrs. Deb and crew.

Service advisor Michael Pham is very professional and very kind. I well always service my car here at Audi grapevine. Nice and clean dealership and people working there very friendly.

Love this dealership, awesome employees, easy to deal with, great location, the very best all the way around, everyone very helpful to all my needs

Brought car in for a recall repair and the mechanic encountered a problem resulting in a delay to the repair and a repeat visit. Audi Ft Worth went above and beyond in compensating for the inconvenience.

One of the few cars that is great at everything. Beautiful design inside and out. Incredible fit and finish. Outstanding performance. And when I fully loaded leaves absolutely nothing to be desired

Anthony was great, and service was prompt. I got a ride to and from work , even to my house with no issue. Service was great

I can write an entire diatribe about this car but I'll keep it simple! If you are looking for a luxury, convertible, look no further than the S5 cabriolet. I looked at the C43, M440i, this car, IMO, is the BEST value for the money! It is an absolute beast in the performance department, the options that come with this car for the price are unmatched and of course every single detail is perfectly executed!

My brother-in-law recommended that I check out car max when needing to purchase a good used car. First I went on line to see what cars were available. I found exactly what I wanted, in my budget, at the Plano location. Luis Delatorre, my fabulous agent, at the Fort Worth, River Ranch Blvd., had the car transported to Fort Worth and I purchased it on sight! I Drove it around the block, and had all the paperwork efficiently delivered to me within 30 minutes! I've found my future dealership and will recommend Car Max to anyone who will listen to me!

It’s fun to drive ,fast ,smooth ,well build and looks great.just got itv3 days ago. Hope for relatability and look forward to take it on a long trip

Fast and friendly, asked if I wanted my car washed unsolicited, and they washed it nicely for me. Past servicing have been a breeze. I appreciate their efforts.

John Little and Crystal Sanders were excellent as a Team helping us meeting our needs and working out any bumps in the road on make process smooth! Like to say thank you to both of them. We are happy with our Ford Focus 2018!

Best car i ever owned. my wife had a Q 5 we gave it to my Daughter after my grand was born because we felt they were the best cars on the road!