I am a very fussy individual!
With that said I have searched many places for a new used vehicle. I have not seen another dealership with the attention to detail and quality of the vehicles on the lot. Very impressive! To top it off all sales personnel I dealt with were kind, courteous and amazing. I even peaked into their detail area and employees seemed to be enjoying themselves yet paying attention to detailing the vehicles. Anybody wanting a used vehicle definitely need to stop in and see what is available!
by Witness to a company with heart from Green Bay, WI
November 1, 2018
Wow, if you get a chance and shopping for a car, give this place a try. John Alsteen was honest and very helpful. Not only that, a huge supporter of victims of domestic violence. I saw this first hand as they assisted this person, walked her through the process, explained what everything meant and got her a great deal to get her back on her feet in a car she could truly afford WITHOUT pushing anything more.
The lobby was clean and had a variety of complimentary drinks. I was most happy they had a keurig with an option of dark hot chocolate and not just coffee as I waited. Thank you Meister Imports John (and Scott) for being there and truly listening to your customer's. A good hometown feel appeal than just a standards car salesman.
I took my 2005 Santa Fe in for smell of gas and reduced MPG. It was a leak in the gas tank. Repair was covered under an extended warranty from Hyundai. Also got to drive a nice rental vehicle for a few days, Very pleased with Bergstrom Hyundai
My wife and I bough a Mazda 6 2016. Our sales rep was Marty Hafenbradel. During our first visit Marty was very patient with us and we were not ready to commit to buying the car at that point, as we wanted to talk it over and discuss the deal details, also to see if we can get a better offer else since we were trading in a Mazda 3. Marty was very professional throughout both visits. I called him after we had decided to buy the vehicle and he made the process very easy for us, he also got us a really good deal and taught us some important information about the car. We definitely made the right decision by buying from Bergstrom, our other car was also bought from Bergstrom a year ago and the service was first class then too, and that was what really swayed us to come back to Bergstrom. Overall a very pleasant experience and we are very happy that we made the decision to buy from Bergstrom. Many thanks
They tend not to give a best price until they see something competitive that is lower. They don't seem to know or care that other dealers offer better prices. Instead they figure most people won't drive an hour to save good money.
They will offer matching prices when faced with a better offer but I struggle when a different dealer has worked to earn my business just giving it to Bergstrom since they're closer.
On a positive note, I have dealt with very nice and capable sales personnel. On the negative side, other than the Mini service department I've had zero positive experiences with any of the other service departments at Bergstrom dealers.
We purchased a 2008 Subaru from Greenville Auto. The whole experience was straightforward, transparent and hassle free. Trevor was excellent to work with. His follow-up was prompt and complete and he was fully transparent and very easy to work with. The inventory is limited but if you find a car that meets your needs, I would not hesitate to recommend Greenville Auto and RV.
I purchased a 2015 Kia Sorento from Greenville Auto and RV. Trevor was pleasant and answered all my questions. The Sorento had defective aftermarket trailer wiring, but Trevor reimbursed me for the repair. They stand behind their product!
I was very happy with this dealer, small and family owned. Was willing to get items fixed that were cosmetic. Love the car and family can go for comfortable rides now! Would recommend them to family and friends!
I spent several months looking for a diesel pickup. Ive compared prices from dealers all over the state. I can confidently say that my dollar went further at Summit than it would have gone at any other dealer. The prices on their inventory are very very fair.
Summit Automotive is the best. They are there to help with purchasing a new or used vehicle with a no pressure sales force. I have purchased too many vehicles to count from this location and have not been disappointed by the experience and or service department. We currently own a Dodge Dakota (yes from 2008 runs like a top), 2017 Dodge Journey, 2008 Jeep, and a GMC Terrain. All purchased at Summit.. Keep up the great work.
Ted Hoff at Bergstroms worked very hard to find us the vehicle that we were looking for. We're very happy with the purchasing experience and our new Volvo!
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