Used Audi sedans for sale near DeKalb, IL

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

This car has met my needs, comfortable, reliable, seems economic, nice exterior and interior design, easy to operate, my kids enjoy it. It’s overall very recommended.

Adnan and Leo did everything in their power to get me the car I wanted and I drove off the lot happier than ever! Thank you so much for everything you guys did to get me the car I wanted

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

THIS IS MY 5TH AUDI IN THE LAST 12 YEARS. I LOVE THE STYLING, LOVE THE INTERIOR. PERFORMS LIKE A DREAM, PLENTY OF ACCERATION POWER. THE INTERIOR IS LUXURIOUS. HEATED SEATS AND STEERING WHEEL COME WITH THE LEATHER SEAT PACKAGE. THE SERVICE AT WEST PALM AUDI HAS BEEN TERRIFIC, EACH VISIT IF YOU WISH A FREE LOANER IS PROVIDED. THE THE SERVICE TEAM IS OUTSTANDING. DON'T HESISTAE TO TAKE A TEST DRIVE AND YOU WILL FALL IN LOVE AS I HAVE.

I got a 2015 a4 S-line and i couldn’t recommend it more it’s a great daily with exceptional power to get you where ever with great gas mileage and if you wanna tune or upgrade the look the after market customization is great for these cars im currently on Stage 1 Map 2 Intergrated Engineering and i love it it gives you more speed and pep and definitely more torque i got it to 282hp 360ish Tq and i got a couple bolt on mods. THIS CAR WILL LAST YOU WELL OVER 200K MILES IF TREATED PROPERLY AND MAINTAINED, Only thing i can complain about is the outdated interior i get it’s a 2015 but the interior is the same on there 2008-2012 models i wish they changed that and other than that i love the car!

Basically I was inquiring about a car and receive a quick reply. Unfortunately the car was missing a feature that was of interest to me so I did not pursue it but the saleswoman was nice and transparent with me and answered my question with honesty and accuracy.

This car is so good I used it to go everywhere it’s really nice it drives nice and I never had a problem with it

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

Smoothest and easiest process to walk in, buy a gorgeous car, and just drive off. Kenneth Chang and Michael Zheng made everything seem effortless. Thankyou to the entire staff at Rockville Audi!!

We had an excellent experience from start to finish. The entire process was smooth, professional, and very welcoming. A special mention to Ramy, who truly made a difference in our experience. Ramy went above and beyond to ensure everything was clearly explained, and was incredibly helpful, patient, and friendly throughout. It’s rare to come across someone so dedicated to providing great customer service. Thanks to Ramy’s support and professionalism, the whole experience felt easy and enjoyable. I would highly recommend this place to anyone looking for quality service and a team that genuinely cares about their customers.

Bought used and owned for over a year now and this car is amazing! smooth ride, great fuel economy, luxurious and very well crafted. I have been in an accident with this car and it held up very well and is a super sporty yet safe and practical car. 10/10 would recommend!!

Very good experience overall. Great cars and service. Not pushy and very professional. Will buy again!

The goods: Perfectly blends performance and comfort. Easily gets ~40 mpg during the summer time on highway drives without sacrificing any power (2.0T Premium Plus Quattro) . DSG is pretty fun when driven aggresively. Tech still feels fresh for a 2017. B&O sound is stellar. Very reliable despite the VW/Audi reputation in the past. This is the ultimate daily sleeper in my opinion. The not so good: DSG shifts quite harshly on low speed or during bitter cold months when the car is not warm enough. DSG maintenance is also quite costly and has to be done every 40k miles. Other nitpicky items: Audi non-sport seats have pretty short thigh support, so get the sport package with the thigh extenders, they are totally worth it. The need to use infotainment screen to put wiper in service position and check oil level (yup, no dipsticks) is unnecesary. Brake pad wear sensors are annoying when they go off. Major service reminder reset needs to be done at dealership, so it can be a little pricey. Overall, I think this is one of the best cars I've ever owned. I usually like to get the top trims, but Premium Plus (mid trim) is the way to go and has a lot more equipment than you'll need. The nickpicky items I think are common in modern cars, so not really a deal breaker.

We had a great experience working with Noman. He was informative, no pressure, easy to work with, and negotiated fairly. We found a quality used car. After a test drive we had a mechanic check. Along with the Carfax report Noman provided (we also ran our own report which matched), we were confident we knew what we were buying. Plus Noman delivered the car to my home. The car is great! We are very happy. We did shop a few other places and this was the absolute best! Thank you Noman for your good service and am thankful we got a great car!

Bought my '16 A6 3.0 TDI a year ago with 89k miles, now has almost 110k miles, and drives like a dream still. Can't even tell it's a diesel engine by the way it drives and how quiet it is. I drive a lot for work, and the gas mileage is amazing! Interior is comfy, classy, and roomy. Drives like butter, handles like a sports car. Exterior isn't too flashy, it's perfect. No issues, and my last checkup at the German export dealer was perfect. My favorite car I've owned, now I want an A8 L!

Troy and Michelle Ross, my wife and I were looking for a car for oiur son and daughter. We had the wonderful experience of working with Tarique and Wafa not sure if I spelled it correctly but they were awesome taking the time to work with us and having us test drive many vehicle before finding the perfect Subaru Outback . We have had the car for several months now and love it! great features and even better buying experience along with good price made this purchase a good experience!

I've read other review and am a bit flummoxed by some of the comments. Great workmanship, excellent fit and finish, and plenty of power. While I agree previous generations of Audis have been less that reliable (I've owned 7 over the decades), I've owned my 2014 A4 quattro since new and how have over 105k miles on the clock. I've not experienced any of the problems listed by other folks. I did purchase the extended maintenance plan for $1200 when I bought the car and had it serviced religiously by the dealer at no additional cost (with free loaner car) until 75K miles. Since then I found an independent mechanic that specializes on German cars that does great work at a reasonable price. The car has long been paid off and, with the crazy prices new and used cars are going for at the moment, I have no plan to purchase a new model.

I just purchased a new 2023 Audi RS5 and was extremely happy with the process. Mike Morgan was very thorough and knowledgeable about the car and the sales manager Jeff Rose was very accommodating and easy to deal with. A+ transaction!

I couldn’t be more satisfied with my recent visit to ALM Marietta. From the moment I walked in, the experience was top-notch. My sales rep, Lou, was truly outstanding from start to finish. The entire buying process was smooth and stress-free, he was attentive and patient throughout. I never felt rushed or pressured, which made everything even better. Lou also made sure everything behind the scenes ran seamlessly. The team at ALM Marietta is clearly committed to excellence, and I’m extremely happy with my Audi A4!

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

The process was easy. Went to see the car but they were waiting for a part. We liked it right away. When it was finished they called us to test drive. Dan and Dave were terrific no pressure. They gave us a figure and we gave them ours and they did more than we asked for including accessories. John in finance and John the gm were also terrific. I rate this dealership very high.

My husband and I leased a beautiful Accord at McGrath Honda in St Charles and had an excellent experience. Our sales person, Jordan Shoufer was extremely efficient and helped us through the whole process. I would gladly recommend this dealer and especially Jordan to anyone.

This is a fun, responsive, reliable, well built car to drive. At over 75K miles now, and I really cannot even consider trading it in because I don't think I will enjoy a better ride.

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car

This establishment was quite welcoming and wholesome. The salesperson/ Owner was handsome and he knew he’s stuff. Very outgoing guy. Highly recommended.

I purchased this car used 6 years ago and it has been very reliable. The only thing that's gone wrong is a front wheel bearing. The car has 120000 miles on it. Unlike my 2002 A6 which was junk! The ride is ok and it's fairly quiet. It handles well and gets good MPG- 31 on the highway. It has plenty of power for me. The MMI has been flawless. The only con is it eats tires. I rotate regularly and have had several alinements. I still only get about 25000 per set. The tires cup and get loud!