Used Audi SUVs for sale near Chili, NY

This was the best dealership I ever worked with! I drove an hour and a half to get there and it was more than worth it! The president and his family and all of the staff are so friendly and will get you the best deal for you and the car that you WANT! I have bought or leased many cars in my life and this was the best experience I ever had!

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

J Burnette was my go to guy .Knows his stuff and is very cordial. The estimate was fairly priced and to my surprise the final cost was even less than the estimate. Pinch me . Had the Navigator back for a week and runs perfectly. So here it is Good people Extremely honest ,thorough, and they keep you up to date on your repairs Would NEVER go elsewhere Joe Stavalone

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

We are from CNY and drove to Rochester Carmax. Every bit of dealing with this dealership was fantastic! They are professional, knowledgeable and put the customer first. Their manager is top notch. When searching for your next vehicle go the extra mile and go to ROCHESTER Carmax. Also, needed to have car serviced for small issue during 90 day warranty. Service depot. Is top notch, dealt with issue immediately, thoroughly and extremely professional..

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Purchased a 2012 Honda CRV, car has been great. Oil was fresh, car was clean, and no complaints. we also purchased a warranty, at a very good price.

Love this car and model have owned 2 Q5’s reliable one of mine had 195,000 miles and still no check engine lights or major repairs had to be done on it. Can’t stress enough how much I love this car! I do wish though the premium model came with the backup camera and the lane assist but that’s only in the premium plus models.

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

Working with Cameron and Dillon was great, after a long day at work it nice to find a relaxing place to buy my next truck. Keep up the good work gentlemen!!

Dealership was great, our salesman, Landon was great. The financing is terrible. Going to refinance ASAP. Offered 19%, credit union is offering 5.5%😁 😭

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

I bought a Toyota Camry from Waterloo location. I have no complaints. I think can’t remember if the Gus first or last name was graham. Great salesmen. Helped me get the note with marginal credit. Great car

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

I have been buying my cars from Universal Imports for years and am so happy to have found them. It is such an easy process as you tell them what you want and they will find that car. I couldn't be happier with the Audi that I purchased, and I won't be going anywhere else.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

Tom did a great job helping with buying our car. No pressure at all. Helped answer all of our questions and was friendly. Would visit again.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

I have bought four cars from Universal Imports and I am more impressed with my experience and the customer service each time I go there. The staff is incredibly knowledgable, kind, and helpful. This is a business that truly cares about their customers. I recommend Universal Imports to anyone with any car needs from buying a car, to servicing their vehicle, they are the best around!!

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

A couple of frustrating things, like a chip on the door I noticed after getting home. But generally positive.

The SUV has exceeded all expectations. Great Road Car, excellent handling and comfort. The Acceleration was surprising, I have no issues passing or returning to Hwy speed after slowing down or stopping. Happy Customer.

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

Not only is it a great running car, it is comfortable and has so many amazing extras. The license is YOLO, You Only Live Once~might as well drive the best car out there.

Stephen is always accommodating and very pleasant to deal with he has exceptional customer servicing skills and strives to thoroughly please his customers. He is a great asset to the West Herr organization and can be counted on to have consistency throughout all of his servicing efforts.

My salesman Cody Sherman was fantastic. He was very patient and great communication skills. He worked very hard with me to find the right vehicle and the right price. Best salesman I have ever worked with.

I purchased this vehicle preowned. For the price I paid, this vehicle definitely was worth it! As a former Lexus owner, I am accustomed to leather heated seats and other amenities, but I am definitely impressed with the speed in which the vehicle is able to leap into moving traffic on the highway. There is ample legroom for backseat passengers, even while I (at 5'10 ) am driving. Overall, I am extremely pleased with my Audi Q3.

Hi Cameron Walter I just wanted to take a moment to thank you for all your help with purchasing my new car. You made the entire process smooth, stress-free, and even enjoyable. I really appreciate your professionalism, patience, and knowledge in helping me find the right vehicle that fit my needs and budget. It?s clear you take pride in what you do, and it truly made a difference. I?ll definitely recommend you and [Dealership Name] to anyone looking for a new car. Thanks again for everything ? I?m really enjoying the new ride! Best regards, Perry

Bob Johnson LeRoy delivers exceptional service, honest communication, and a hassle-free buying experience. Their friendly, knowledgeable team makes every visit enjoyable.

First off, I have to comment on how safe I feel driving the car especially on the highway at higher speeds. It gives me peace of mind given that I transport my six grandchildren routinely. The car is extremely comfortable but I’m a short individual and have to sit fairly close to the dashboard. A right-hand armrest that could be raised and lowered as needed would enhance my comfort since I don’t reach the center console while driving. In addition a seat bolster that inflated the sides of the seat would enhance the car’s comfort for someone of my stature. A bit more storage room in the center console would be nice but I absolutely love the phone charging pad which does take up some of the room in the console. In addition, I love that the car verbally tells you if you leave your cell phone behind as you exit the car; that’s awesome! The stereo system is incredible, and the fact that you can modify and personalize the screens for your favorites enhances the car’s ease of use. The ride is so smooth you need to watch your speed because the car is quiet, and accelerates readily. I absolutely love this car.

Great customer service and attention to detail! Good selection of vehicles at fair prices. Highly recommend.

Germesia o Grady purchase a 2020 Range Rover from sales person Tafari Holley was very experienced help with all that we need to purchase the vehicle outstanding sale person I would recommend her to any people that I know for the purchase of their vehicle and safari was very polite to me and my husband and my youngest daughter thanks a million.

I've had my Q5e for about 19 months and have been very satisfied with this vehicle. The electric charge ranges from 21 up to 30 miles and if AC or heat is used the charge drops quickly but using it in hybrid mode helps at these times. Nice pickup when you want to go and very quiet.