Used Audi SUVs for sale near Richmond, NY

The Transfer process was unfriendly. The vehicle I was interested in had to be released from My hold and I had to wait until it came back on the website to request s transfer.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Honest and quick response team made my experience very easy and effortless. The truck was exactly what I was looking for and with quick action they made it easy to purchase. Thanks again Balkan Motors. Great car buying experience!

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

I bought my truck in May and everything was smooth and above board. Great people and the place was clean and comfortable.

I have been taking all of my vehicles to Universal Imports for 5 years now and have always been thrilled with the work. They have been able to effectively repair and acquire parts that are difficult to find. Will continue to use Mark and the family for all my car maintenance.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

Great service and reliability! I have been a customer for many years and would not go anywhere else! I highly recommend them for sales and service.

I've wanted an Audi for the longest now, and have saved up enough money to actually buy it. I like everything about the car, it was clean from the inside out which is a plus for me.

needed and wanted new tires for the winter. took less then an hour and I walked out feeling safe I don’t know much about cars. I just want my xxxx to work and be safe. I trust these guys. good people over there

The SUV has exceeded all expectations. Great Road Car, excellent handling and comfort. The Acceleration was surprising, I have no issues passing or returning to Hwy speed after slowing down or stopping. Happy Customer.

Karen helped us immediately in a friendly manner without being pushy, which is wonderful. We enjoyed good conversation with her and the owner. All the time consuming paperwork was handled by Karen so I did not have to deal with any of that. When we came to pick up the vehicle, the signing of the documents was a quick process and no one tried to push additional charges on us!! It was a great experience and I'm so glad we made the hour long trip to Molye.

First off, I have to comment on how safe I feel driving the car especially on the highway at higher speeds. It gives me peace of mind given that I transport my six grandchildren routinely. The car is extremely comfortable but I’m a short individual and have to sit fairly close to the dashboard. A right-hand armrest that could be raised and lowered as needed would enhance my comfort since I don’t reach the center console while driving. In addition a seat bolster that inflated the sides of the seat would enhance the car’s comfort for someone of my stature. A bit more storage room in the center console would be nice but I absolutely love the phone charging pad which does take up some of the room in the console. In addition, I love that the car verbally tells you if you leave your cell phone behind as you exit the car; that’s awesome! The stereo system is incredible, and the fact that you can modify and personalize the screens for your favorites enhances the car’s ease of use. The ride is so smooth you need to watch your speed because the car is quiet, and accelerates readily. I absolutely love this car.

Another great experience with Max at Mercedes Benz of Rochester NY. Best Service Manager I’ve had the pleasure of taking care of my vehicles. Outstanding at updating me on my vehicles current needs in a low pressure style. Thanks Max

This was my first time purchasing a car from Balkan I will be coming back

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

I recently leased a 2024 Quattro premium plus 55. I have not had the severe issues others mention in reviews, but agree that the electronics and software are sometimes frustrating. It drives nicely for an SUV (I prefer driving small cars). I don’t like the behavior of the brakes. You have to really step on them for the final 5 mph to complete stop — they are not linear. I know VW knows how to do brakes in an EV, because the e-Golf is fantastic. Also annoying are the steering wheel buttons — again, big downgrade from the e-Golf. Overall, happy with the great lease deal I got.

We are from CNY and drove to Rochester Carmax. Every bit of dealing with this dealership was fantastic! They are professional, knowledgeable and put the customer first. Their manager is top notch. When searching for your next vehicle go the extra mile and go to ROCHESTER Carmax. Also, needed to have car serviced for small issue during 90 day warranty. Service depot. Is top notch, dealt with issue immediately, thoroughly and extremely professional..

My first audi ever. So far i have driven it for 9 months and honestly has been problem free. Great value mechanical wise. Inside styling is nothing special. Infotainment system is hyper dated; the only issue i really have is the bluetooth randomly deactivating. Over all I was expecting the q3 to be a head ache and finally its not. For a cross over hatchback suv there shockingly a lot of space which for me is the whole reason why it might be hard to part with it one day!

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

Not only is it a great running car, it is comfortable and has so many amazing extras. The license is YOLO, You Only Live Once~might as well drive the best car out there.

I found exactly what I wanted. The staff is super knowledgeable and the car was thoroughly inspected. Jill, Kevin and the team couldn't have been nicer. Love my new to me M3 and feel confident it will be looked after for years to come

With 2 large dogs, I was looking for an SUV that would not only accomodate them, but also look good and be fun to drive. The SQ7 really has it all. The sound of the V8 when you put your foot down is incredible and with a 0-60 of 4.3 seconds it always puts a smile on my face., The leather perforated and ventilated seats are comfortable for the longest drives, the fit and finish of the materials are top notch, and the adjustable air suspension you can choose how sporty you need the car to respond. The attention to detail is spot on, I love the fact that you can leave the cover on the panoramic sunroof open all the time, even on the sunniest day and there’s no glare inside the cabin due to the tint they used. I got the prestige model, with driver assistance, luxury and black optic packages. To get a similarly spec’d vehicle from the other German manufacturers with all that this car has makes this vehicle an absolute bargain even with all the packages added. Do yourself a favour and test drive it, and you’ll see what I’m talking about.

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

Roomy, state of the art touch screen, cool safety features Audi was our first stop in looking for a new vehicle. It ended up being our only stop. Very happy with my experience snd would highly recommend.

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

I have been buying my cars from Universal Imports for years and am so happy to have found them. It is such an easy process as you tell them what you want and they will find that car. I couldn't be happier with the Audi that I purchased, and I won't be going anywhere else.

I was very unsure about stepping out get a car that I will own without a co signer I’m very grateful I was able to do it by myself

I have bought four cars from Universal Imports and I am more impressed with my experience and the customer service each time I go there. The staff is incredibly knowledgable, kind, and helpful. This is a business that truly cares about their customers. I recommend Universal Imports to anyone with any car needs from buying a car, to servicing their vehicle, they are the best around!!

I bought my q5 brand new. So far so good, no issues and I've got 45000 kms on it. Unfortunately it had to go in for a few recalls but it's cleared and mine passes. I'm still iffy about those recalls, the piston rod worries me the most. Aside from my worries, very attractive vehicle. I got the beige interior and it looks more special that way. The performance is more than enough for an suv that size. I had to get new tires this year, so I was surprised at how fast this SUV chews away at tires. You do have to rotate the tires every year or they just wear out differently. I'm happy I got it in 2022 because the 2025 being $20 grand more is pushing it for the spec I have. So far its been nothing but oil changes. I don't have any issues yet and I don't expect any. Oh and this vehicle in the snow is superb!!! You'll never get stuck that's for sure. As for breaking, if you have good tires it's good.

This family owned business goes the extra mile! The personal touches and attention to detail are qualities you just don't find with other dealerships or service shops. Thank you again for an amazing experience.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)