Used Audi SUVs for sale near Richmond, NY

This was the best dealership I ever worked with! I drove an hour and a half to get there and it was more than worth it! The president and his family and all of the staff are so friendly and will get you the best deal for you and the car that you WANT! I have bought or leased many cars in my life and this was the best experience I ever had!

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

needed and wanted new tires for the winter. took less then an hour and I walked out feeling safe I don’t know much about cars. I just want my xxxx to work and be safe. I trust these guys. good people over there

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

I bought my truck in May and everything was smooth and above board. Great people and the place was clean and comfortable.

Honest and quick response team made my experience very easy and effortless. The truck was exactly what I was looking for and with quick action they made it easy to purchase. Thanks again Balkan Motors. Great car buying experience!

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

I have been taking all of my vehicles to Universal Imports for 5 years now and have always been thrilled with the work. They have been able to effectively repair and acquire parts that are difficult to find. Will continue to use Mark and the family for all my car maintenance.

Bought mine in 2025 with rather low miles on it (offerred by dealership as a CPO with 18 months left). It feels luxurious inside and is pretty quiet. I'd say it was really beautiful but the way the infotainment screed is situated on the dash it sorta looks like it was just stuck there. Still, it works really well and supports CarPlay which works seemlessly. I didn't buy this car to watch movies lol. Back seats are comfy but there is a raised floor channel which seems odd; you definitely would't put a fifth adult in the middle. Still, the rear seat pass-through is cool and accomodates my skis. With read seats flipped down the total cargo space is acceptable but by no means best in class. I'm no speed demon so the 2.0 turbo is plenty for me considering the weight of the car. It handles well but it's not an Ultimate Driving Machine experience. . Mostly I'm impressed with ride quality and interior cabin sound level. The stock stereo is so-so and I tried the upgraded B&O system and it wasn't remarkable either. I am impressed with highway fuel economy near 35mpg. I did not purchase addtl maintenace and strongly recommend you change fluids waaay more often than mfr's specifications.

Great service and reliability! I have been a customer for many years and would not go anywhere else! I highly recommend them for sales and service.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

The SUV has exceeded all expectations. Great Road Car, excellent handling and comfort. The Acceleration was surprising, I have no issues passing or returning to Hwy speed after slowing down or stopping. Happy Customer.

This was my first time purchasing a car from Balkan I will be coming back

Another great experience with Max at Mercedes Benz of Rochester NY. Best Service Manager I’ve had the pleasure of taking care of my vehicles. Outstanding at updating me on my vehicles current needs in a low pressure style. Thanks Max

The Transfer process was unfriendly. The vehicle I was interested in had to be released from My hold and I had to wait until it came back on the website to request s transfer.

My first audi ever. So far i have driven it for 9 months and honestly has been problem free. Great value mechanical wise. Inside styling is nothing special. Infotainment system is hyper dated; the only issue i really have is the bluetooth randomly deactivating. Over all I was expecting the q3 to be a head ache and finally its not. For a cross over hatchback suv there shockingly a lot of space which for me is the whole reason why it might be hard to part with it one day!

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

First off, I have to comment on how safe I feel driving the car especially on the highway at higher speeds. It gives me peace of mind given that I transport my six grandchildren routinely. The car is extremely comfortable but I’m a short individual and have to sit fairly close to the dashboard. A right-hand armrest that could be raised and lowered as needed would enhance my comfort since I don’t reach the center console while driving. In addition a seat bolster that inflated the sides of the seat would enhance the car’s comfort for someone of my stature. A bit more storage room in the center console would be nice but I absolutely love the phone charging pad which does take up some of the room in the console. In addition, I love that the car verbally tells you if you leave your cell phone behind as you exit the car; that’s awesome! The stereo system is incredible, and the fact that you can modify and personalize the screens for your favorites enhances the car’s ease of use. The ride is so smooth you need to watch your speed because the car is quiet, and accelerates readily. I absolutely love this car.

Overall a great SUV. You cannot beat the power, handling and comfort that this totally electric model offers. By far the best-driving and smoothest SUV I have ever owned or driven. Excellent refined styling, Q8 amenities including dash/entertainment system. Range on this model could be better. I’m averaging 160 - 180 miles on a charge (I only charge to 80% based on manufacturer’s recommendation). Also, like most electric vehicles, you do pay a premium.

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

Roomy, state of the art touch screen, cool safety features Audi was our first stop in looking for a new vehicle. It ended up being our only stop. Very happy with my experience snd would highly recommend.

I have been buying my cars from Universal Imports for years and am so happy to have found them. It is such an easy process as you tell them what you want and they will find that car. I couldn't be happier with the Audi that I purchased, and I won't be going anywhere else.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

I have bought four cars from Universal Imports and I am more impressed with my experience and the customer service each time I go there. The staff is incredibly knowledgable, kind, and helpful. This is a business that truly cares about their customers. I recommend Universal Imports to anyone with any car needs from buying a car, to servicing their vehicle, they are the best around!!

I bought my q5 brand new. So far so good, no issues and I've got 45000 kms on it. Unfortunately it had to go in for a few recalls but it's cleared and mine passes. I'm still iffy about those recalls, the piston rod worries me the most. Aside from my worries, very attractive vehicle. I got the beige interior and it looks more special that way. The performance is more than enough for an suv that size. I had to get new tires this year, so I was surprised at how fast this SUV chews away at tires. You do have to rotate the tires every year or they just wear out differently. I'm happy I got it in 2022 because the 2025 being $20 grand more is pushing it for the spec I have. So far its been nothing but oil changes. I don't have any issues yet and I don't expect any. Oh and this vehicle in the snow is superb!!! You'll never get stuck that's for sure. As for breaking, if you have good tires it's good.

This family owned business goes the extra mile! The personal touches and attention to detail are qualities you just don't find with other dealerships or service shops. Thank you again for an amazing experience.

Traded in my Tahoe for this and have loved every minute driving this car! I have one in a car seat, and still have plenty of room. Such a smooth drive. I test drove so many cars and this by far beat them all. You get so much for the money, plus great safety ratings!

J Burnette was my go to guy .Knows his stuff and is very cordial. The estimate was fairly priced and to my surprise the final cost was even less than the estimate. Pinch me . Had the Navigator back for a week and runs perfectly. So here it is Good people Extremely honest ,thorough, and they keep you up to date on your repairs Would NEVER go elsewhere Joe Stavalone

Excellent vehicle overall. It’s quiet, very good ride and handling with technology galore. The seats are very comfortable and especially with the heated massage option and ventilated for warm weather driving. The climate control system is top notch as is the standard B&O sound system which sounds every bit as good as the top line B&O in our A8L. The interior is spacious but storage is limited so gives you a good reason to de clutter! The third seat is not important to us and goes unused but I sure wouldn’t want to try to sit back there! There is plenty of power with the hybrid 6 and the laser matrix design headlights are nothing short of spectacular! The night vision system is especially useful for remote locations for deer, animals, etc. and in urban driving for pedestrians, cyclists, dogs et al. Some niggles include a weird shift pattern, way too many nanny warnings, a confusing setup for different drivers to store their individual preferences and not be able to do things like leave the vehicle running to get out to do something as simple as run back in the house for something you forgot. All in all, a luxurious SUV with great overall performance yet very economical to operate as gas mileage is good and routine maintenance is minimal. We love our Audi’s and the Q7 is a great addition to our garage.

I've wanted an Audi for the longest now, and have saved up enough money to actually buy it. I like everything about the car, it was clean from the inside out which is a plus for me.