Used Audi SUVs for sale near Rochester, NY

They were awesome. The car runs perfect. The financing went well even though my credit was poor.

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

This was my first time purchasing a car from Balkan I will be coming back

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

Drove 40 miles to their dealership, but it was well worth it. The sales people are very knowledgeable and understand me. I would buy another car from them the next time. I'm in the market. Thank you to the dealership. It was so Easy to do business with them.

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

Great service and reliability! I have been a customer for many years and would not go anywhere else! I highly recommend them for sales and service.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

Bought our car here on June 2017. Easy and painless process. Have used the service dept a few times since then for various issues. They are extremely responsive and easy to work with. They go out of their way to make the experience positive. Can't say thank you enough!!

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

The SUV has exceeded all expectations. Great Road Car, excellent handling and comfort. The Acceleration was surprising, I have no issues passing or returning to Hwy speed after slowing down or stopping. Happy Customer.

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

Roomy, state of the art touch screen, cool safety features Audi was our first stop in looking for a new vehicle. It ended up being our only stop. Very happy with my experience snd would highly recommend.

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

First off, I have to comment on how safe I feel driving the car especially on the highway at higher speeds. It gives me peace of mind given that I transport my six grandchildren routinely. The car is extremely comfortable but I’m a short individual and have to sit fairly close to the dashboard. A right-hand armrest that could be raised and lowered as needed would enhance my comfort since I don’t reach the center console while driving. In addition a seat bolster that inflated the sides of the seat would enhance the car’s comfort for someone of my stature. A bit more storage room in the center console would be nice but I absolutely love the phone charging pad which does take up some of the room in the console. In addition, I love that the car verbally tells you if you leave your cell phone behind as you exit the car; that’s awesome! The stereo system is incredible, and the fact that you can modify and personalize the screens for your favorites enhances the car’s ease of use. The ride is so smooth you need to watch your speed because the car is quiet, and accelerates readily. I absolutely love this car.

Another great experience with Stephen, he is consistently providing great services to his customers at Mercedes-Benz of Rochester.

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

My first audi ever. So far i have driven it for 9 months and honestly has been problem free. Great value mechanical wise. Inside styling is nothing special. Infotainment system is hyper dated; the only issue i really have is the bluetooth randomly deactivating. Over all I was expecting the q3 to be a head ache and finally its not. For a cross over hatchback suv there shockingly a lot of space which for me is the whole reason why it might be hard to part with it one day!

I was looking for a new car and heard about AC auto plex from a friend that had recently bought a car for his daughter from them. The website alone was helpful. It allowed me to view the inventory , calculate payments / costs and directly message the owner. I recieved a fast response, explained what I was looking for and was guided through my options &given suggestions . It was a great way to be able to "car shop" without having to take a ton of time out of my day to drive out there multiple times. I am extremely pleased, and love my car!

a great car in all respects. Fun to drive. Consumer Reports recommends the 2016 and 2018 models for reliability. I highly recommend it. well built

Overall a great SUV. You cannot beat the power, handling and comfort that this totally electric model offers. By far the best-driving and smoothest SUV I have ever owned or driven. Excellent refined styling, Q8 amenities including dash/entertainment system. Range on this model could be better. I’m averaging 160 - 180 miles on a charge (I only charge to 80% based on manufacturer’s recommendation). Also, like most electric vehicles, you do pay a premium.

Great customer service and attention to detail! Good selection of vehicles at fair prices. Highly recommend.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Working with Cameron and Dillon was great, after a long day at work it nice to find a relaxing place to buy my next truck. Keep up the good work gentlemen!!

Hi Cameron Walter I just wanted to take a moment to thank you for all your help with purchasing my new car. You made the entire process smooth, stress-free, and even enjoyable. I really appreciate your professionalism, patience, and knowledge in helping me find the right vehicle that fit my needs and budget. It?s clear you take pride in what you do, and it truly made a difference. I?ll definitely recommend you and [Dealership Name] to anyone looking for a new car. Thanks again for everything ? I?m really enjoying the new ride! Best regards, Perry

We are from CNY and drove to Rochester Carmax. Every bit of dealing with this dealership was fantastic! They are professional, knowledgeable and put the customer first. Their manager is top notch. When searching for your next vehicle go the extra mile and go to ROCHESTER Carmax. Also, needed to have car serviced for small issue during 90 day warranty. Service depot. Is top notch, dealt with issue immediately, thoroughly and extremely professional..

I recently leased a 2024 Quattro premium plus 55. I have not had the severe issues others mention in reviews, but agree that the electronics and software are sometimes frustrating. It drives nicely for an SUV (I prefer driving small cars). I don’t like the behavior of the brakes. You have to really step on them for the final 5 mph to complete stop — they are not linear. I know VW knows how to do brakes in an EV, because the e-Golf is fantastic. Also annoying are the steering wheel buttons — again, big downgrade from the e-Golf. Overall, happy with the great lease deal I got.

Bob Johnson LeRoy delivers exceptional service, honest communication, and a hassle-free buying experience. Their friendly, knowledgeable team makes every visit enjoyable.

I have been buying my cars from Universal Imports for years and am so happy to have found them. It is such an easy process as you tell them what you want and they will find that car. I couldn't be happier with the Audi that I purchased, and I won't be going anywhere else.

I bought my q5 brand new. So far so good, no issues and I've got 45000 kms on it. Unfortunately it had to go in for a few recalls but it's cleared and mine passes. I'm still iffy about those recalls, the piston rod worries me the most. Aside from my worries, very attractive vehicle. I got the beige interior and it looks more special that way. The performance is more than enough for an suv that size. I had to get new tires this year, so I was surprised at how fast this SUV chews away at tires. You do have to rotate the tires every year or they just wear out differently. I'm happy I got it in 2022 because the 2025 being $20 grand more is pushing it for the spec I have. So far its been nothing but oil changes. I don't have any issues yet and I don't expect any. Oh and this vehicle in the snow is superb!!! You'll never get stuck that's for sure. As for breaking, if you have good tires it's good.