Used Audi SUVs for sale near Tuckahoe, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

I bought my q5 brand new. So far so good, no issues and I've got 45000 kms on it. Unfortunately it had to go in for a few recalls but it's cleared and mine passes. I'm still iffy about those recalls, the piston rod worries me the most. Aside from my worries, very attractive vehicle. I got the beige interior and it looks more special that way. The performance is more than enough for an suv that size. I had to get new tires this year, so I was surprised at how fast this SUV chews away at tires. You do have to rotate the tires every year or they just wear out differently. I'm happy I got it in 2022 because the 2025 being $20 grand more is pushing it for the spec I have. So far its been nothing but oil changes. I don't have any issues yet and I don't expect any. Oh and this vehicle in the snow is superb!!! You'll never get stuck that's for sure. As for breaking, if you have good tires it's good.

The salesman Allen was so attentive to make sure he answered all my questions. He was very accommodating and made the purchase of my new vehicle so easy and seemless. Would definitely recommend this dealership.

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

Alex is the BEST! He treats you like family and goes out of his way to make you happy with NO xx!

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at Paul Miller Audi, thanks to Marco. He made the entire delivery of my Audi Q5 smooth, professional, and genuinely enjoyable. Marco took his time walking me through every feature, answered all my questions, and made sure I felt completely confident before driving off. His attention to detail and customer-focused approach really stood out. The car was spotless, the process was seamless, and Marco went above and beyond to make the experience special. If you’re getting an Audi—especially a Q5—I highly recommend working with Marco at Paul Miller Audi. Exceptional service from start to finish.

Traded in my Tahoe for this and have loved every minute driving this car! I have one in a car seat, and still have plenty of room. Such a smooth drive. I test drove so many cars and this by far beat them all. You get so much for the money, plus great safety ratings!

We brought our 2019 Audi A4 Quattro in for service by appointment, for a 50k mileage service. Our Service Advisor was Kristina Sinjari, who is a real Pro. Great customer relations and car savvy! We chose to wait for the vehicle, and the service was completed within an hour. We did not give a “5 STAR” rating because of the following: The service technician sent a very brief video, confirming the oil change and that the car was fine. Considering there were some “yellow” grades, we would have preferred more detail for those areas. Also, while the cost for the 50K service was reasonable, the cost for a 3rd key for our vehicle was prohibitive, significantly more than the 50k service. JWA

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

Recently purchased a Honda Pilot from DCH, Their salesperson, Matthew Tuchman worked with us from start to finish. We found Matt to be very easy to work with and knowledgeable when it came to the car we were looking to buy. He was able to answer all our questions and stayed involved in the sales process until the very end. Spending as much as we all do today for a new car, you want a sales person who will listen to you and want to work with you, to make the process as smooth as possible. Matt demonstrated that he cared about how my wife and I felt while going through the sales process. Matt is an excellent representative for DCH Sal P.

We live in Jersey but made the drive out to Biener Audi because they have the best prices, selection, and reputation. Buying a car from them was so easy, and there were no tricks, games, or hidden fees. Their customer service didn't end once I drove off the lot - they have continued to provide great customer service, and I am now a loyal customer. Shout out to Leo and the rest of the crew for all their help!

Christopher was efficient and took care of my service needs. The vehicle was done at the promised time.

I have trusted my cars from Mohegan Lake Audi/Volkswagen for decades. I know I can count on my service managers, first Mark and now Stephen, as well as their trusted technicians, to steer me in the right direction with their skill, expertise and honest advice. I cannot thank them enough.

Excellent service! Izzy and Hamad, are very professional, very knowledgeable and very friendly! I would recommend that facility to everyone!! Thank you and Happy Holidays!

I had a really good experience at Audi Meadowlands, mostly thanks to Lindsey. This is my sixth lease, and honestly, it was the best experience I’ve had with a dealership so far. She was easy to talk to, super responsive, and didn’t play any games. Everything was explained clearly, questions were answered quickly, and the whole process felt straightforward instead of stressful. No pressure, no awkward sales tactics - just smooth and professional. I’d definitely recommend Audi Meadowlands, especially if you can work with Lindsey.

Excellent service, to the point ,no playing games. Very rapid response, exceeded my expectations thank you a great experience

My husband and I could not be happier with the service we received at VW in Fair Lawn, NJ. Right from the beginning to the end, everything went smoothly. I highly recommend them. JOSE MALDONADO was our Sales Rep. He was GREAT to work with...go see him!!! He is very personable, knowledgeable and helpful. There was absolutely NO pressure from him...he took his time with us and answered all of our questions. There is nothing worse than looking for a new car, going into a car dealership and feeling the intense pressure from the sales representative, and there was none of that. We also want to give a "Shout Out" to Tina, Don & Jason. Thank you for everything! We felt like we have know all of you before. It was hands down the best time we ever had purchasing a car. We enjoyed our conversations and laughs. We love our new Tiguan! Go see the VW Team in Fair Lawn, NJ...you won't regret it!

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Richard made our experience a wonderful one; he was patient, knowledgeable, responsive and accommodating. We couldn’t have been more pleased with our purchase or the service!

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

Prompt and efficient service. My check engine light was on and the service department replaced a malfunctioning indicator at no cost to me.

Amazing Polite Helpful Job well done Will continue to use this dealership for my repairs and maintenance

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.

I want to acknowledge Craig S. and Adham..they helped us so very much to solve a dilemma! They both went above and beyond to facilitate a great result. We recommend them wholeheartedly.

A drivers car... power to weight ratio is great with a smooth power curve during acceleration. The sport seat option with ventilated seats are firm and comfortable and interior features are rich and functional; everything is where we want it to be which enhances the driving experience. The sales process at North Scottsdale Audi was the best ever experienced with professional sales rep, finance, service and even a technical rep who came to our home to answer our questions about the Q5... Wow! We've now broken in the vehicle with in town driving and a road trip and the more we drive the Q5 the more we like it.

Ritsi es muy amiable, buen servicio. Nos trato a mi y a mi familia. Se aseguro de darnos un muy buen descuento. Se Las recomiendo mucho. Y ella tambien habla español.

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

Hi hospitality as well very helpful with helping me with my rental and bringing me back with out any hesitation at all

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.