Used cars for sale near Balch Springs, TX

My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

Great experience. Very straightforward and stress free, from test drive to signing. Marcus was great! Would come back in the future.

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

I purchased a new 2025 XLT powerboost about a month ago. Got around 1500 miles on it. The overall performance of the truck is awesome. Its a good looking truck. I have added tint windows, hard bed cover and I am getting the upgraded leather package for it as well. The gas mileage is great and with hybrid it gets even better. The handling is good. The stop & go is also great. I went from a 2020 Nissan Titan to this F150 and must say I am impressed overall with the truck. I happy about the warranty that ford provided and look to maybe get the extended warranty when the time comes.

Very professional and friendly. Car was waiting for me when I arrived. They went out of their way to help me with my leased truck. I would recommend their dealership to anyone,

I am enjoying the vehicle so far. It was used by the General Manager of the dealership before I bought it. It is spacious and comfortable, although the Rock Creek suspension doesn't give as good a ride as my 2018 Pathfinder did. The Android Auto feature is very useful. It gets good gas milage on the highway in the 4WD "ECO" mode, but the shut off/start at lights is noticeable and takes some getting used to. My last Pathfinder was very reliable overall--we'll see about this one, which has more electronics.

Jodie is a great service advisor, and their mechanics are definitely improving... they just take FOREVER! They held my vehicle a week before it was looked at. So...it generally takes weeks to get your vehicle back from here. When you make an appointment, it's not an appointment for them to look at your vehicle that day, it's just an appointment for them to hold your vehicle for days before they do anything with it... leaving you without a vehicle. That needs to change. Otherwise, this is THE ONLY DEALERSHIP in the entire DFW metroplex that can actually fix a vehicle. I'm assuming that's why they are so busy. Overall, I got the vehicle back and repaired properly this time, so we are making tremendous progress.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

The entire sales staff from salesman (Kenneth) to the new car director had a hand in making sure all my emails and questions were answered immediately. You can see the shear number of people below that were involved happily. I was never told the line "we just need you to come in..." once. Everything was done my way, on my terms and I never heard the "lemme go talk to my manager" lunacy you hear everywhere else. All I was told was "sit and relax and I'll take care of that for you." I've never seen a dealership operate this way. One of the smoothest purchases I've ever had. Well done.

This is 100% one of the best cars I’ve owned. Comparing it to my previously owned Acuras, Audis, BMWs, Buicks, Cadillacs, GMCs, Land Rover Range Rovers, Mercedes-Benzs, Porsches, Volkswagens, this is one of my top favorite vehicles for comfort, performance, technology, driving, etcetera. I 10/10 recommend.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

The service department excelled! We received personable and attentive service. And car issue resolved totally. You are encouraged to engage them with your car issues.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

The service dept need to better serve the customer in the area of call backs. The service person never called back with updates. He was courteous.

Good handling car in all weather. Blind spots in back causes me to pay extra attention to people coming up on my sides. Great mileage if you avoid excessive speed. Quite riding vehicle.

Mike White provided exceptional service. Truly enjoyed working with him. Great start to a New Year.

It was AMAZING, I just remember the first time i sat in this thing and it was like LEATHER SEATS AND STUFF! It was SOOOOOO comfortable like a LEATHER SEAT! it also smelled like leather 100/10 i'd give this one i'd give it more than 6 stars if i could but i cant unfortunately :( but that leather is bussin fr! :) glad to actually be a part of this community :)

Bought a 2019 Honda Ridgeline Truck with the assistance from Mickey and Ben ..They were awesome and my buying experience was easy.........Also Gary Miars, the Service Manager, is an awesome person to deal with and the Best in DFW ! Marty Faulkner

Excellent - Fred Guiette - Service Manager / Advisor at Park Place Grapevine TX - Fantastic Lexus Service 4/2025 from Fred Guiette at Park Place Lexus Grapevine ; Great service always and Fred is Excellent - very detailed , polite , kind, efficient and keeps you updated about service progress and goes out of his way to make sure all concerns are addressed and the service is done right - EXCELLENT ! FANTASTIC ! 10 stars !!! Thankyou ; sincerely C. Abraham "

Overall I'm satisfying with the car I have no issue till now the car is running 55,000 mile over, still I don't have any major problem. The space is huge inside that car that is more satisfying even if you sit in the third row and adult person can sit comfortably.

Tom and Alex got me in and out and on the road very quickly. Reasonable pricing and very good work. They have very nice cars for sale too!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

David Boyce and George, the finance manager, did a great job, very pleasant and easy experience overall! They were both very detailed and patient during the entire sales process1

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

Incredible vehicle. Especially if you put a manufacturer 3 inch lift on it and aftermarket wheels and tires and running boards. A total beast if you can’t afford the Renegade or if you are too upside down on your trade. If you don’t know the Jeep go get one. It’s life-changing.

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

Purchased in 2023, new. Had to go back one year to find one without e-torque. Test drove & didn't like it. Right now I have 30,000 trouble free miles on it. I just hope my luck with that last. I have been a GM owner all my life, with two Fords threw in which didn't impress mr at all. I was dissatisfied with my 2010 GMC so I decided to try Ram. I bought a 2017 Bighorn with the 3.6 V6 & was totally happy. 70,000 trouble free miles. I planned on keeping that truck much longer, but, at my age, decided to give it one more shot, so i bought the 2022 with the 5.7 V8. Didn't need the xtra power but decided I'd go for broke. I'm 82, so I'm planning this to be my last truck. I have owned pickups only since 1967, never had any use for a car.

Greg the customer service representative was pleasant,courtesy and helpful. He treated me with upmost respect and kindness. I would recommend everyone I know to go to ford nation for the service they provided me. I mean Greg made me feel special and appreciated and went out his way to make my wait time pleasant. He get a 5stars from me.

Eight years in my Ford truck. I love it. I looked at GM trucks (Chevy & GMC), still nowhere nears as comfortable as a Ford. Yes I’ve had all the known issues but carried warranties for my truck so transmission has been overhauled. Cam phasers twice (Covered by Ford one and Warranty 2nd time). Just overhauled the front end (bushings, control arm assembly, etc…). Truck still runs like new and rides even better now than when I bought, she is finally broken in and I love my truck. For taller drivers like me, Ford is way to go. Ford has more cabin space than any other truck out there. Ford trucks have the best styling and more towing capacity than anything else in the mkt. Next truck will either be a Raptor or F-250 super duty.

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

Bought 2017 Mazda3 Touring 6 Speed Manual new. It now has 180k miles. Fun to drive, great on fuel, great handling (Way better than Toyota Corolla), more than enough technology including Android Auto & Apple Car Play, easy on maintenance, very reliable (More reliable than Toyota in my opinion)

Aaron’s assistance in the process was great and we liked the car we purchased. I did not give all 5 stars because EchoPark pushes an obligatory $699 protection plan that should be optional.

For a non full size pickup it seems pricey, but then again full size truck prices are ridiculous. The interior is really nice, spacious and well built. The truck handles incredibly well, and the 4 cylinder turbo has plenty of power. I was impressed with it's 6,000+ towing power. The exterior is mean looking and looks great heading down the road. I bought a SR model because I need a truck, not something full of options. The only downside is the box is smaller and holds a lot less than a full size and the Toyota sense safety is a bit much. I know it's there for a reason but it can be confusing.