I have been wanting a Audi S4 for sometime, based on a family member's recommendation of Ultimo, I checked their website, and found the exact car I was looking for, I stopped in to check it out and was greeted my Michael. Michael was very easy going and very knowledgeable. He let me test drive the car, and let me check it out. There were no high pressure sales tactics. I went home to think about it, and ended up going back a few days later to test drive it again and ended up buying it. About a week after buying it, the transmission started making noise. I contacted Michael and Scott at Ultimo, they had me take it in to a shop that they prefer. Turns out the transmission needed to be replaced. Ultimo paid for the replacement and provided a loaner car for me. I am very glad to have my S4 back! Michael and Scott were very pleasant to work with. I look forward to doing business with such a stand up place again.
Excellent Service, make you feel like a valued cus
by Ben H from Battle Creek, MI
May 21, 2018
Just finished purchasing a Porsche Panamera GTS from this dealership last weekend. The GTS trimline of the Panamarea is very difficult to find at a reasonable price. They were able to find an excellent vehicle (fully loaded & decent miles). It was also priced reasonably for condition/mile. We even traveled 3 hrs from out of state (twice) to get the deal done. Mike, Ben and Tricia really made a great impression and made this used car purchase as painless as possible. Thanks & Great Job!!
Bought a used BMW from Perillo, and the entire process was super easy from Sales (Robert) to Management (Dan) to Finance. I was surprised by the low pressure environment and ease of working with these guys. Very pleasurable experience over on the used car side of the shop. Amazing selection of cool cars too!
Found car online, listed as under $59K. Emailed for information. No response so I called a second time. Got energetic, young and professional salesperson. Car price was unfortunately very high for a 2007 at $79K. Too bad as car sounded very nice but with price equal to 2010 DB9's and in 2012 Virage territory.
This Service Department listened to my concerns.
The service manager took me on a road test to show me how the features function on my Bentley.
He showed me features that my selling dealership never showed me.
I left my Bentley there serviced my Bentley.
They gave my a brand new Maserati to drive for a loaner vehicle.
My Bentley was completed and fully detailed.
That is what I call " Great Bentley Service"
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