Our SA (Jerry Godsey) has done what the big city dealers said couldnt be done. Twice!
If youre looking for a hard to find car, save yourself some time. Just call Rick Hill. Tell them what youre looking for. It worked for us.
After the sale is made the service team doesnt disappoint either.
A clean loaner car, timely updates concerning repairs. Then your ride is delivered on time as
promised. Plus its been detailed! Whats not to like?
The buying experience was great. Jerry was knowledgeable, friendly and helpful. The best part was that Jerry gave me space. I took the car for a drive, and the car spoke for itself. This is the third Porsche I have bought at Rick Hills Imports. Each car is different, but each car feels exciting when I drive it. Oh, it was also great that the paperwork took about 15 minutes. Jerry called me to tell me everything was ready, and I just walked in and signed the papers. I would highly recommend Rick Hills Imports.
I always enjoy everything about my visits to Rick Hills, except paying the bill, but up until that moment, it is great. I can pay that bill, knowing I'm leaving with a car in excellent condition until the next time service is due. Thank you for the confidence I feel when I drive away!
Joe Gross and team were perfect.
0 pressure, exactly what I wanted, fast & accurate answers, volunteered to pick me up from airport, great conversation, all details handled promptly, accurately and a minimum of fuss, by every member.
I flew in from Louisiana based on a few text communications and the experience from pickup to finance to genius could not have been better.
I’ve never had an experience this good and I’ve pirchased 3 BMW vehicles to date.
by Cantor family???s Mitsubishi from DealerRater.com
November 6, 2018
We recently bought a brand new vehicle from Wallace Nissan Mitsubishi in Kingsport Tennessee. Originally we were looking for a used family vehicle we stopped at Toyota of Kingsport and they treated us awful. They were not helpful or friendly at all. My husband said let???s try one more place and that place was Wallace. Our salesman???s name was George Barton he was very kind and helpful and he got us into a brand new Mitsubishi Outlander for only $50 more a month than we were paying for our old 2007 van! Plus we have an awesome warranty. Thank you so much George and Wallace Nissan Mitsubishi😊
We received excellent care. They worked with us and got us the payments we could afford and we left with a new Mitsubishi Outlander. Wasnt really planning on buying. We just went to look but left with a new car.
We experienced no problems while deciding on a car to meet our needs. Our sales person was eager to answer any questions that we had and explain any differences. All the different departments were quick and efficient to work with. The dealership provided a good and informative overview of their operation for all departments and benefits available to their customers. Great people to do business with.
George Barton and Wallace Nissan Mitsubishi of Kingsport helped my husband and I pick out a safe and affordable vehicle for our 16 year old daughter. George worked with us over several days and was very patient and helpful. He even followed up with us after we purchased the car. I would recommend him and this dealer to anyone.
This dealership was amazing our salesman Gabriel went above and beyond what he really had to do he made us feel welcome interacted with their children made them feel like they were part of his family which is really good and I love the car that I bought from him If you need a vehicle definitely buy from here
Excellent experience throughout the entire sales experience
by MrsMK from DealerRater.com
October 5, 2018
I found a vehicle online,and I thought it was a really good deal. Sales representative is very responsive and contact me with more information and photos of the vehicle that was looking at. I never felt pressure to buy more than what I needed. Everyone was very helpful, friendly, and made my buying experience overall wonderful. When it comes time to buy again I know that I'll be going back.
by Doug &Tammy from Moravian Falls ,North Carolina
February 0, 2018
Want to thank Jonathan Coffey for doing a great job and making us feel like he cared about what we needed,he worked for several days getting us the deal we needed,best salesman I have every dealt with.Aaran Hightower in finance was also a big help after already being in agreement with deposit already paid I asked Aaron cant you get us a better interest rate and geuss what almost a whole % point lower when he didnt have to now where does that happen at.Teresa Hannah in accesories sales was also a big help with what we needed extra ,great attitude, thanks to all of you!We drove for 2 and half hours from North Carolina really expecting the worse because of past experiences in my 50 years but just cant say enough about how good of an experience we had..When I buy another car I will head back to Toyota of Kingsport,best service,best attitudes,best dealer period...and they sell the most dependable car on the market,why would you go anywhere else..Absolutely check here first!Doug &Tammy from North Carolina,thanks again!!!!
by Doug&Tammy Carroll from Moravian Falls ,North Carolina
February 6, 2018
Great experience buying a car ever!Jonathan Coffey was great to deal with,answered every question worked for several days improving the deal for us.Unbelievable experience just cant say enough about the deal,great salesman.Also want to think Aaron in finance who after we had already committed to the buy,I asked the question are you sure we cant get a better rate of financing,he could have stayed on the rate,but no he got us almost 1% lower rate,now thats some kind of service!Also would like to thank Teresa Hannah for all her help in the Accessory sales dept..Im telling you we drove for two and half hours and was not disappointed,after years of playing the car buying game with people that are not up front and honest it blew me away the way this group treated me and my wife.Never walked away from buying a car feeling like I had been treated fair and with respect before today..when buying a car...AAA++++If you dont check here first when you buy it will be your loss..#1 Kingsport Toyota...definitely will buy here again.....
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