Used 2025 BMW 228 Gran Coupe for sale near Chevy Chase Section Three, MD

Very friendly greeding when you enter the facility. Service was fast and not complicated. Pickup was fast, friendly and with explaining. Unfortnunately the the dealership was not be able to wash the car because the washing street was out of order already for the last 12 weeks.

Lou was very friendly. Seems to be an all around great, honest guy. My decision to purchase the vehicle was a breeze, as he didn't have to do much selling. I did most of my research prior to the test drive and purchase. The wait for the others involved in the process was a bit unnerving. I'm used to everything - test drive, paperwork - being no more than 1 1/2 hour. I had my own financing so wasn't sure why it took so long to "check out". This dealership was a lot longer, but all in all not too bad.

From the initial purchase of my car to this last scheduled service I couldn’t be more impressed with the attention to detail and the friendly assistance with my questions or concerns.

I recently visited Ourisman Mazda of Rockville, I was blown away by the customer service, great stuff they wanted to be sure that I got all what I'm looking for in a vehicle. Andre (excellent salesman) explained everything about the CX-5 I purchased exceeded my expectations in all terms of quality and safety...

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

Really an awesome experience. I’ve avoided dealerships for a couple of decades after years of disappointment but this was great. Congrats on creating value via customer service. Julie Wharton was wonderful and deserves recognition…above and beyond. Candice was also a great help.

Came in to shop new car and had great interaction, the service was very friendly and good. Great sales person and very good experience when shopping for new car.

Awesome place to get your BMW from Bens the salesman up to his manager, they?re all helpful and answered all my concerns and endless questions.

Brian Yuen worked with me to shop for my new car. He asked questions and made recommendation to meet my need. Will recommend Brian Yuen to my Family and Friends.

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

Always very courteous and good service. On time completion. Good waiting area with no TV noise. I expect to continue to be happy with service here.