New and used 2026 BMW 228 Gran Coupe for sale near Chevy Chase Section Three, MD

Jae Lim was my salesperson and gave me an excellent deal on the price. Jae is a great person to talk to, very friendly, helpful and knowledgeable.

I scheduled the earliest 8:00AM time slot for an oil change. My Service Advisor Ali Souley reviewed the recommendations on services that needed to be completed and noted that my wait time would not exceed 2 hours. Service was completed on a timely basis and within the cost estimate. ??

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Harold Shelby is awesome, very friendly, professional and helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring.

Really an awesome experience. I’ve avoided dealerships for a couple of decades after years of disappointment but this was great. Congrats on creating value via customer service. Julie Wharton was wonderful and deserves recognition…above and beyond. Candice was also a great help.

Jae Lim was very courteous, professional and personable. He was very knowledgeable about all the BMW features. He was very pleasant to work with and made our car buying experience very enjoyable.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Ron Askew at BMW of Silver Spring was phenomenal! I loved his attention to detail, friendliness, and dedication to being outstanding. Ron really made the experience a truly wonderful one at the dealership.

Absolutely fantastic experience working with this top end dealership. Our client advisor was Steve Yang! He crushed it. Attentive, patient and knowledgeable. Thanks Steve!

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

The service department was fantastic, they clearly explained me all of them. I definitely recommend the department. I had a very bad experience with BMW VOB service department team, but now all bad menry has been erased.

It was very proffessional service. iI like the show room very clean and staff was very friendly. Definetly worth to visit it. Work shop is also very nice.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

My experience at BMW of Silver Spring was wonderful. Mr. Askew was courteous, professional, highly knowledgeable and, most of all, genuinely cared about my new car and personal experience at the dealership. I give him, and the dealership, my highest recommendation.

Outstanding experience at BMW of Rockville, thanks especially to Alwyn, my Sales Manager. I contacted several dealerships while searching for my BMW X7, and many failed to follow up?especially during the holiday season. Alwyn consistently did, and that made all the difference. He worked diligently to get me the exact X7 I wanted, with every feature I wouldn't compromise on. His professionalism and follow-through are the reasons I chose BMW of Rockville. They are fortunate to have him, and I highly recommend anyone looking to purchase a BMW make an appointment to work with Alwyn. Also, thank you to Javar-the Porter for being friendly, Hwevin for a smooth financing experience, Stephen the BMW Genius for patiently walking my wife and me through all the features, and Marisol for her warm welcome. If you?re looking for a BMW dealership that values responsiveness, professionalism, and customer satisfaction, BMW of Rockville is the place to go.

The service advisor, Emmanuel, was professional, polite, and efficient - and delivered what he promised. Also promised transportation to and from the dealership so I could make the most of my day.