Used BMW 228 Gran Coupe for sale near Damascus, MD

They were focused in getting my business. Unfortunately, they are merely serving their own interest to profit from their consumers. I was impressed how diligently they were to get me approved. But failed at negotiating a deal that would have been a win-win for buyer and seller. I lost out on getting my dream car due to price gouging and predatory lending.

My experience with this dealership has been outstanding over the last several years. Suvin, Anton and Patrick made the process extremely easy and pleasurable. Patrick came to my house twice in one day to help solve a problem I was having with the charging cable. Service has always been excellent.

This is my first experience with Jaguar and it could not have been better. Because of my preferred options, I had to order my vehicle. My sales representative, Gavin, guided me through the entire process and kept me updated on the order. Upon delivery, the professional staff made the process a very smooth and personable. The showroom and lounge are very comfortable. In summery, the service offered at this dealership is excellent. If you are looking a Jaguar, please see Gavin. You will not be disappointed.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

I sold my car to Jim Coleman Toyota, and I had a fantastic experience! Salesperson Jonathan Wear was very professional and efficient throughout the whole process. He helped and assisted me in the sale while showing flexibility with the terms of our contract, speeding up the payment to accommodate my needs. Jonathan went the extra mile by bringing me the check in person the same day. Thank you, Jonathan, for making my sale such a pleasant experience and for your attentiveness to my special needs. I would definitely go back to Jim Coleman Toyota!

Schedule my Service appointment Friday for Monday 7am. Received my second text on Sunday. Mr.Rodriguez BPH Service assisted me thank you. My car came back clean.

I scheduled an oil change, same day by phone and was told it would take 90 minutes to 2 hours. I was courteously greeted by Ashlyn, my service rep (who seemed to know a lot from a discussion she had with one of the service persons) and found a comfortable area in the waiting room. After an hour I was sent a link to a video inspection where they said the engine air filter was still clean enough to not need replacement and when they lifted the car, all was in order underneath. This reminded me to ask for a tire rotation, which they did. The car was ready in 90 minutes from when I got in.

Always have a good experience getting our car serviced. Dave H. our service advisor is honest and professional.

Brian Chanin did a great job working with me on my purchase. He was upfront with me on the whole process, because my budget was a big concern. We knew the car we wanted, but we were tight on funds. At no point did I feel pressured to make a decision. He just explained where we were during the discussion and make sure both my wife and I understood. Once the deal was in place, he checked in on us with the finance department, and even helped migrate the items from our trade in to our new car. Great experience.

I bought a a used Toyota sienna and I’m really pleased with it, thank you Michael nice work keep going!!! I 100% recommend this dealer 👍👍👍👍

Steve was great! He took care of my cara inspection, communicated with me throughout the process via text, & was very friendly. I’ve never had a bad experience at this location, great team!

This car met all my needs. It has so many features that I love. It’s sporty yet stylish. It’s comfortable and is perfect for what I was looking for. You definitely get back for your money. Has cool features the heated steering wheel, panoramic sunroof, and much more.

We bought a 2018 used Rogue from Mauricio ( sales) and his manager Kambiz Faris. They were great. Fair price and very honest people. Our key fob battery showed low after about a week. They helped us at no charge and with a smile.

Emergency repair without an appointment. I received outstanding service. Professional quality with concise care of customer service. I was well impressed as this was my first time there.

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

I recently visited Ourisman Mazda of Rockville, I was blown away by the customer service, great stuff they wanted to be sure that I got all what I'm looking for in a vehicle. Andre (excellent salesman) explained everything about the CX-5 I purchased exceeded my expectations in all terms of quality and safety...

You are the best team. Mr. E is the best man! Thank you! Humble man!

I received an excellent service from sales service excellent service thank you for all your attention Marina and Mr. Habib very nice people