It went fine. I received a recall notice for my Rav4, called and booked an appointment a few days before. Upon arriving at the dealership (my first time there) I was directed to a shorter line for people with appointments, which I appreciated. Kimberly took down my information, got my keys and told me it would take about 2.5 hours. This seemed pretty long, since I was waiting for the car. But it turned out to be only a little over an hour, which was great. They had a little bit of a mixup trying to bring my car back to me after the repair...that took about 15 minutes, but the repair got done and I'm happy.
2016 BMW 528 i Review
Ultimate driving machine!!
by Susanne from Rock Hill, South Carolina
January 29, 2018
5
I was in the market for a larger car for personal use. After doing research, I decided on the BMW 5 series. Purchased from Hendricks in Charlotte and it is a dream to drive. I feel safer and more protected on interstate traveling and absolutely love the drive.
They did great by me! I'm very happy with the service and the car chose. Alexis (Sorry if I'm spelling it wrong) Was awesome, fast, efficient and dedicated, within an hour or so I was driving my car home. I love it!
2014 BMW 528 i xDrive Review
Style and Warranty Sold Me
by S.Amy81 from Texas
January 7, 2018
5
I️ love all the features this car offers. Fuel efficient and high performance. Car is very fun to drive, and has a lot of power. I️ was sold on BMW 5 year, unlimited mileage warranty.
I have been taking my 2011 BMW 335ix to Bill Jacobs for several years now and have NEVER been disappointed. Although I might be able to find a lower price from an independent shop, I don't believe it is worth it in the long run given the complexities of these cars (note, I do change the oil and filter on the car myself, however). I will continue to support this dealership because of the quality of their service.
2016 BMW 528 i xDrive Review
Fantastic ride
by Brekanko from Richmond, VA
December 1, 2018
5
I was considering getting a new Honda Accord at basically the same price point but this used 2016 BMW 528 far surpassed the new 2019 Accord in every way except for the blind spot warnings and front collision warnings. The engine, handling, all around quality, and fact that it has AWD all helped make this decision very easy.
I loved this facility and the service manager I worked with (Dennis). very nice and personable. facility very clean with Starbucks coffee and Wi-Fi. All the things I'm looking for when I need to have my Jetta service yet still need to get some work done!
2016 BMW 528 i xDrive Review
Love it!!!
by Blessed from LA California
October 15, 2017
5
This is the Best Car I have ever purchased.
Such Style ..
One of the best decision I have ever made.
Thank you so much for making it possible. My credit is pretty bad but these guys made it work. Karina was amazing and did not push me to buy the car like any other sales person world. Bought 2016 BMW 435 I’m really happy.
2013 BMW 528 i xDrive Review
Love my new whip!!
by lwooRN from Fresno, Ca
February 10, 2019
5
This is my dream car. Nice inside and outside exterior. The card has such a smooth ride. I nice luxurious type of car. It has everything that I was looking for.
The best family car. This car has everything that I need. Safety parameters are the best, comfort is excellent, leg room is awesome, price is affordable.
A singularly outstanding vehicle. Purchased my 2000 528i, manual transmission, new through the PX in Germany upon return from a Balkans deployment. Ordered it in late Dec 1999 and took possession 1st week of March. Biarritz blue matelic w/ gray Montana leather interior with wooden trim. Exterior color still is beautiful and the style lines are classic BMW. Very comfortable for the time, great sound system, CD player, etc. It cost $34.7K, but has been worth every penny over 19 years and 300,845 miles. Great performance, style, and safety for the family. Had vehicle twice in Germany and handling on autobahn at 90 to 120 mph was incredible. Could feel it squat down at about 85 mph. As another person noted, had to replace radiator at about 100K miles and also the clutch about 160K miles. The bearing on the 2nd clutch just failed, so have decided it is time to buy another. Even at this age, she still achieves 30 mpg on highway. Whether in US or Germany, always had it serviced by BMW. Costs more, but think quality of the work contributed to life of the vehicle. Know it is only a car, but after so many years it feels like losing a friend.
We were on a trip and were over three hundred miles from home when my 2014 Jeep Wrangler developed a sudden and ominous knocking in the drive train. It was a Sunday afternoon, we were tired, we had two hot and tired dogs with us. I found Glenns Freedom via google and went there. We taxied to a motel leaving the jeep there . Monday morning we were there at opening. I explained our predicament. We were escorted to a comfortable waiting area (dogs and all) given fresh coffee and told that they would do everything in their power to get us back on the road. It only took about three hours to fix the problem. We made it home thankful for the quick and friendly service we received. Then my wife discovered that she had misplaced a set of keys. Thinking they might have been left there I placed a call and asked. No less than three people took at least an hour out of their day to search the waiting area and restrooms. I received a call telling me this and a promise that I would be contacted if they were later found. I then received another call from the maintenance manager who had also looked and also promised to call if they were located.
I have never in all my life dealt with a friendlier, kinder, more helpful business.
2016 BMW 528 i xDrive Review
Most luxurious car I have owned.
by Ladyv from Winston Salem North Carolina
December 6, 2018
5
This car met all of my needs. It has plenty of leg room in the front and back. The ride is smooth. It has heated front and back seats along with heated steering wheel.
I went in and had no hope in getting a car banks were denying me left and right. I end up getting approved because the owner looked out and got me into am 08 Pontiac and I was shocked I even got an 08 anything I thought it would be a 2002 or something.
2011 BMW 528 i Review
The nicest, cleanest, and reliable car I've owned
by Denicedw from Houston Tx
April 12, 2019
5
Words ca t explain how happy I am with this vehicle. I happy and very much pleased. I love the color, especially the inside color, and the heated seats are awesome. I've never had them, do this was s nee experience for me
This is a great dealer! They are always on top of you about a vehicle that you inquire them or check the availability on. I haven't purchased a vehicle from them yet, but I am going to very soon! I recommend them there customer service is great! They have nice New & Used cars.
2016 BMW 528 i Review
gREAT Car
by goodcar from raleigh
July 17, 2017
5
its a really nice car and it dosnt need car keys to start but cars in keys it smells amazing and very smooth on roas
I'm extremely thankful for the treatment I have received in the process of buying my car. Looked for cars for days and went to look at them to find myself disappointed. When I contacted this dealership inquiring about my Audi A5 talked to Nick who was extremely cordial, helpful, patient and more than willing to answer any of my questions. We discussed to meet today, 24/Jun/2017. When I saw that I was going to be late called Nick to explain. He and his staff waited an hour and a half after closing time to receive me so I could purchase my vehicle. Even though I was late they let me test drive and answered all of my questions. The cars condition was exceptional and just looking around at all the other cars in the dealership I can tell you, they all look in perfect condition. In the end I left extremely happy in my new car! Would recommend this dealership to everybody. Go here first or give a call to Nick, don't waist time in others!
2014 BMW 528 i Review
One bad car. Wife loves it.
November 13, 2017
5
Sweet car. Great performance and drivability. Super comfy with lots of room. Head Turner. Gets great gas mileage and turns a lot of heads.
Purchased a BMW 335i M-sport coupe from Select on 6/3/17. Nick and his staff were very helpful and friendly. The car had a couple of minor cosmetic issues that his staff were able to quickly resolve using parts they had onsite. I arrived on the lot with my trade and was on my way home in my 335i an hour and a half later. This was probably the easiest car purchase I've ever made.
2014 BMW 528 i Review
Nice bumper to bumper!!!
by JS from Longview, TX
November 1, 2017
5
Met and surpassed my expectations !!! All the interior and exterior details show quality, Smooth and powerful driving! Luxury and comfort describes this car perfectly! Powerful twin turbo!
By far the best place around for buying used cars or having work done. Very friendly, knowledgeable and fair staff, very quick turn around times and very reasonable prices/top quality work.
2014 BMW 528 i xDrive Review
Quality car that is dependable
by DGConant from Ocean View, DE
December 12, 2017
5
I owned a 1999 528 and drove it for 18 years. I upgraded to the same make and model based upon my satisfaction with the first car. Like the size, performance, dependability and styling. Quality car for the money.
I have never considered car buying a “pleasant” experience but I can honestly say that working with VINSDC in Manassas, VA was the easiest it has ever been. The whole team was warm and friendly; they made me feel that they a valued me as customer. I was not offered a “lowball” trade-in price, and I left feeling that I made an excellent deal. I appreciated the manager’s, Mr. Owens, honesty. I experience this first hand when I wanted to purchase a vehicle he promised to hold for another customer. He would not go back on his word although I was prepared to make the purchase that day. He called me back the next day after the other person decided he was no longer interested. When I finalized my purchase, Mr. Owens made sure to explain all the costs upfront and worked with me to ensure that I was satisfied with my purchase. A few days later we found a small electrical problem and he covered the repairs as well as two additional MD State inspections requirements ensuring we could register the vehicle. Based on my experience I highly recommend VINSDC.
2013 BMW 528 i xDrive Review
great car for my money
by David from NYC
April 25, 2019
5
Amazing BMW 528
love this car looks and drive really well.
love the feeling when you drive.
all I wish that engine sound better nut then you inside u\you dont hear it
When I brought my RX450h in for its 12-month servicing and safety inspection at 6am on Wednesday, 12/14, I was greeted by a smiling Raymon Tanyos. He quickly and efficiently took down my information, provided me with an estimate of 90 minutes for the service, and ushered me into the waiting area. I enjoyed fresh-brewed coffee and a piece of fruit while I waited. I was even able to recharge my phone at the provided charging station. The service was completed ahead of schedule, and my car looked fantastic, as they had washed it! Such a nice perk. When I checked out, Raymon said the service was free, but I'd need to pay for the inspection. What a nice surprise! Everyone associated with Pohanka Lexus Is wonderful, and I will continue to do business with them. Thanks for a great experience!
2013 BMW 528 i xDrive Review
Be My Wife (BMW)
by Deeteam 528i from Lakewood, California
January 23, 2019
5
I currently own a 2013 528i so far it has 37k miles and all I can say this vehicle exceeds my expectations despite been a 4cyl it handles like a dream and the performance features especially on sport mode brings the beast in it. The exterior is classy , the headlights command attention . The interior complements the car well it’s spacious and the cabin is quiet it handled well on all road conditions the sound system is superb
I bought a Ford from AMG. It was good deal. Amg's financing/insurance people were reasonably easy to work with and the only hitch in the delivery was the literal hitch on the truck. The car arrived for 45 minutes later than they promised.
2016 BMW 528 i xDrive Review
Additional and most up dated cat I have owned.
by Josie from Baltimore Maryland
May 6, 2019
5
I am satisfied with this vehicle. It meets all my need..The size is larger than my previous 2006 bmw 525..I am happy with this purchase.
Ussually do not expect this kind of attention about a Used car dealership if you know what I mean...had some credit challenges and only $1500 down...in 3 hours i drove off the lot on a nice MBenz C300...!!! could not be happier, thanks Alex and Gio..!!
2015 BMW 528 i Review
3 weeks old for me, anyway
by Monmouth NJ from New jersey
March 30, 2019
5
Bought it used with 40k miles. Feels like the day it was driving off the lot new. Comfortable, 4 cal is enough especially in sport mode. Gas mileage around 26 combined so far but I’m not driving crazy. Music and media controls are a little to get used to but all good now. I hear they are reliable so I put 4 stars for that.
I first went to the dealership knowing that, most likely, I wanted to trade in my 2011 Lexus RH450 for a newer Lexus. I also knew I didn't want to make the decision the same day, and dreaded the usual pressure of a car salesman. Miguel was patient and kept reminding me that he was there to help me...we went through a few options and found a car I was happy with; I still didn't want to decide then and there, I wanted time to make sure I was making a good decision. I had to reschedule my return a few times, but after a few days the deal was done. Mr. Kamal (financing) was particularly helpful and patient as we went through ALL the necessary paperwork, explaining each item carefully. Thank you, Mr. Kamal! Miguel and Sean were great listeners and responsive to my needs. The transaction was not what I consider a "typical" car-buying experience - much better. Finally and not to be overlooked, Yuri got me better insurance costs for half the cost. Overall, a very good experience.
2015 BMW 528 i Review
This is the first 5 series I’d Purchased.
by BobbyL from Pasco, WA.
May 9, 2019
5
Interior design and comfort is a good trade of for less rpm. Leg room and back seat comfort is ample. Truck space capacity is very much welcomed.
My Wife and I went to European Auto to look at a Honda Odyssey we saw online. When we walk on the lot we saw Ash who introduced himself and told us if we need any help just let him know. No Pressure at all. After looking at one Odyssey Ash showed us another Odyssey Touring with all the bells and whistles. My wife loved the car and he gave us a good price. We traded in our car on the spot. The buying process was a very good experience. Ash walk us through all the process and kept us updated as time went by. Afterwards Ash had the Car Detailed and we was driving home with a 2012 Honda Odyssey Touring. I would recommend European Auto to my friends and Family. Great Buying Experience! Ask for ASH, he is very knowledgeable about cars and the entire buying process.
2016 BMW 528 i xDrive Review
I love driving this car
by J. Anderson from Louisville
August 1, 2017
5
I enjoy the size of this car. It is very good on gas and looks good inside and out. I love it's style and smooth ride. It is very room for long trips as well. It was the perfect choice for me. I would highly recommend this vehicle.
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