Used BMW 530 for sale near Inkster, MI

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

Great experience, very quick and really had a great experience, customer service and the sales folks were very helpful. Great popcorn helped the experience too. I really liked the Toyota experience and talking about reliability, a key attraction to Toyota.

I love my BMW 5-Series highly recommended I purchased it at Park Place Of NJ and they were very helpful on helping me with everything I needed to know about my car ,so if you need a car go and see them ask for Wilfredo he was very helpful

This car is simply beautiful, spacious, unique color. It is gorgeous inside out. You don't see too many BMWs this color so I think it is unique color. It has one of the smoothest ride, which I find a plus for long trips. Love it!

Kevin went WAY out of his way to help me with a new car I purchased from him. Before I took it home, they replaced a wheel bearing. However, a week later the same bearing went bad again and the ABS light kept coming on and off. He offered to fix it again and they ended up replacing the entire knuckle. He picked the car up from my boyfriend's work 15 minutes away and left him his personal car. We accidentally didn't have much gas left in the car and he even put a few bucks in (which I feel really about!). He's been very honest and has communicated well with me since day one. Kevin has done more than enough for me and it's been much appreciated! :)

Beautiful 5 series AWD BMW. I just purchased all New tires. I have Good maintenance records. All leather black on black. Fully loaded with mp3 and Bluetooth. Heated seats and plenty of leg room front and back. Auto seats up front with memory seat on drivers side

Best place around. Best cars, best people. Easy to see why they are voted number 1.

Liked the outside design, I got the M package, red calipers etc... Not use to having a gear level, miss my analog gauges In previous 5 . Top of dash grill has a cheap feel, plastic.

Since moving to the area five years ago, HPL is the only place we've serviced and maintained our vehicles at. They do a fantastic job in every way and the dealership is always spotless and friendly. Jerry, the service writer, is fantastic to work with.

Almost 4 years of driving experience, 35000 km , reliable, gas saving, quiet and comfortable.fast , but you need to add premium gas, generally, this car is a great choice

Based on my experience, I would definitely recommend BMW of Farmington Hills. The dealership was nice, as was the staff. Ryan, my salesman, went above and beyond to help me get the best deal and made the car-buying experience easy. If you’re in the market for a new vehicle, head over to BMW of Farmington Hills and ask for Ryan.

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

I have 170,000 miles still looks And runs great I love it I haven’t spent much money A lot of money on it I just change the oil every 5000 miles and fix whatever needs fixing that shows up on the computer nothing too expensive

No appointment needed and the techs will look at your car in line to tell you how long and when to expect to get it back

Purchased a 2021 cert pre-owned from dealer w/ 26k miles. 530i xdrive, car handles like a true Beamer, so tight and feels great driving. A little disappointed the entire 5-series class isn't 6 cylinder however the 4 turbo feels like one anyways, only with improved gas mileage, so not really a compliant just a preference. The dealer recommended using premium fuel, and I use it maybe once a month to keep the engine running smooth and also 10k in between oil changes. Pretty nice! Would absolutely purchase again. Next major service at 80k as well.

I went to Auto Empire Collection looking to buy another car. There I was greeted by everyone. Great experience and wonderful consumer service. Thanks to John and Mike.

The car is absolutely beautiful. My wife and I are thrilled with the vehicle purchase. The car lives up to its name in style and performance. I’m looking forward to enjoying my birthday gift for a very long time.

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

As a retired Automotive Professional I've driven literally hundreds of car over my 40 year career. So, I decided as a retirement present to myself, I would go luxury this time. I bought mine certified pre-owned with only 15,000 miles on it. The quietness, the handling, are as good or better than anything. When passing, the acceleration is smooth and clean. The only drawback is that if you don't pay attention, you'll find yourself going 80.

Best car buying experience I've ever had! (And I've had a LOT) Purchased a used car from their Detroit location and had the car shipped to tulsa.ok by ther referred shipper. This whole transaction was incredibly smooth, fair, and professional. Cory my salesperson and the management, all get 5 stars. A rare thing imho in the used car business. This place is very well managed by everyone i delta with. Cheers to them! Dw

This model line continues to amaze me as I trade them in every 5-8 years. The 2018 is the most improved of them all. If you've never driven a 5-series or a BMW for that matter, treat yourself!

Alonzo Mitchell was a spectacular salesman. Canceled his Saturday plans, and waited for us. Also, offered to stay late any day to pick up the car next week. This was the best car buying experience. This man is peerless, thank you.

I’m in love with my new purchase, best purchase I’ve made so far. Will definitely recommend friends and family to come and check out this dealership

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

It exceeded all my expectations. If I had to this all over again. I wouldn’t change a thing. Thanks BMW for the chance to love a special purchase.

The best customer service I’ve ever had when buying my X5! My sales consultant, Ms. Brigid O’Sullivan, was absolutely outstanding—helpful, patient, and professional throughout the entire process. The finance manager, Mr. Ryan DeCosse, deserves a special mention as well. His knowledge and guidance made everything seamless—big salute to Ryan! I highly recommend this dealership to anyone looking to buy a BMW.

Had an amazing experience working with my car salesperson. Super helpful, patient, and made the whole process easy. Highly recommend!

Sales associates are pleasant and helpful. Overall this is a great representation of BMW. I would definitely recommend a friend or family member to visit.

The salesman Ali was extremely helpful when I needed a new car quickly! He was very communicative, kind, and made the process very easy and enjoyable. Highly recommend working with him and this dealership.

Had routine service done to my car on (3/8/18) at BMW of Ann Arbor. As typical a very positive experience. Derek West, the Service Consultant who I work with, does a great job of blending responsiveness, professionalism and thouroughnes and is always a great ambassador for the dealership.