Used BMW 530 sedans for sale near Deerfield, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Justin always goes above and beyond. He pays attention to detail and I recommend him for future services!

Best dealer ever. Tatiana did a great job..She is very smart respectful and she has a lot of knowledge. My next car l m going to buy with them also and with Tatiana of course. If you are looking for a good price and a solid car go there and ask about Tatiana. Mike volvo v v90 cross country

Almost 4 years of driving experience, 35000 km , reliable, gas saving, quiet and comfortable.fast , but you need to add premium gas, generally, this car is a great choice

Went in for a 10,000 mile service. Thought it was going to be big buck's but it was comparable to the other Lube places.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

Great facility great service, professional workers, uber used to transport me, car fixed without delay, atmosphere is appropriate, the cashier was very nice and thoughtful, there was no delay

If you’re on a market for an ultimate driving machine. BMW of Elmhurst in Illinois is the ultimate dealer to get that machine. Michal is THE guy to see.

I love my BMW 5-Series highly recommended I purchased it at Park Place Of NJ and they were very helpful on helping me with everything I needed to know about my car ,so if you need a car go and see them ask for Wilfredo he was very helpful

service department in elgin is awesome . Nate in the service department is the best . I never have any problems or issues at the elgin service department

Coming from another dealer closer to home I had discovered Fields BMW in Northfield. Their customer service is top notch to other BMW dealers I have been to and I have since taken my service and sales business here and have leased my past two vehicles with Fields Auto Group. Ask for Carrie Shapiro, senior client advisor and she will take the upmost care of you! Everyone in the service department is pleasant to work with! In the past have worked with Jerry M., Ed P, and Chris Goodrich and they all take care of you with the same level of care.

Great follow up, I haven't at this point found unit I was pleased enough to purchase. Thanks for your attention...........done

The car is absolutely beautiful. My wife and I are thrilled with the vehicle purchase. The car lives up to its name in style and performance. I’m looking forward to enjoying my birthday gift for a very long time.

This car is simply beautiful, spacious, unique color. It is gorgeous inside out. You don't see too many BMWs this color so I think it is unique color. It has one of the smoothest ride, which I find a plus for long trips. Love it!

What an incredible car dealer. Purchased a car and they have absolutely gone above and beyond all expectations. The sales process was wonderful and then when we needed a little warranty work, so fast and professional. Made the whole experience the best vehicle purchase in my lifetime. Well Done and Thank you so much!

This car is awesome where it matters most, under the hood!!! Quick response and acceleration, balanced, and tucks tight on a curve. Not bad for a Turbocharged 4 cylinder .

Recently bought a beautiful 2018 Sienna from this dealership! I can't believe that got approved for financing, after going to 3 other dealerships and everyone turned me down, saying that I have two many cars under my name already! Honestly when I got here I still had in my mind that getting approved is impossible, but Andrei did such a great job! He really knows financing and how to take care of people! I recommend them to everyone!

This car went beyond my expectations. From the autobahns of Germany to the potholed, unrepaired streets and highways I have to drive here in the US along with avoiding those who drive without any regard for others being on the road my car has performed.

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

Had a wonderful experience while I was purchasing my vehicle. I was in and out in about an hour after I made my selection! Thank you Dave the GM for making it easy

Everything was great . Andrew was great. I had no problems . All the people I meet were amazing.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

An Exceptional Experience at Laurel BMW! I recently purchased my BMW M3 Competition from Laurel BMW, and I couldn’t be happier with the entire experience. From start to finish, the process was smooth, transparent, and genuinely enjoyable — which is something you don’t often say about buying a car! The entire team at Laurel BMW was professional, knowledgeable, and went above and beyond to make sure everything went perfectly. A special thank you to Vesna, who truly made the experience exceptional. She took incredible care of me, handled every detail with precision and patience, and made sure I felt confident and excited throughout the entire process. Her communication, attention to detail, and warm personality made all the difference. This was more than just a car purchase — it was a premium experience that matched the quality of the BMW brand itself. I highly recommend Laurel BMW to anyone looking for not only a great car, but a dealership that genuinely values its customers. Thank you again to Vesna and the entire Laurel BMW team — I absolutely love my new M3 Competition!

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.