Used 2018 BMW i3 for Sale

I am not really sure where to begin but I wanted to share my experience with other consumers so they know what to expect when purchasing a vehicle from Universal Auto Group. I guess I’ll start with how I came to know them. I was in the market for a Japanese built luxury vehicle and used multiple websites to look at dealer reviews first. As a member of USAA, I used their car buying service to accomplish this and narrowed down over 100 dealerships to 4 that I felt would be honest and treat me respectfully. As I did so, I noticed Universal Auto Group had 5 stars on every site I looked at and no negative reviews. At first, I was skeptical and thought they could not be from actual customers but after submitting an inquiry on a Mercedes, I realized that everything that was written about them was true. Aside from receiving a prompt response stating that they would honor the USAA pricing, they also offered to assist me with selecting a vehicle to fit my needs. As I stated, I was in the market for a Japanese luxury vehicle but one visit to their showroom convinced me that I needed to consider a Mercedes. All of their vehicles are pre-owned and some have a history of being involved in an incident but these are also priced accordingly. After test driving the vehicle I was most interested in, I left their showroom without because I wanted to do some independent research and ensure I was getting the very best deal for the money I was spending. That night, I located another Mercedes from another dealership and decided to evaluate their vehicle as well. It came from a Mercedes dealership but was not nearly as nice as the one at Universal Auto Group. Although it was the same model, it lacked package 1 and package 2 and was priced higher than the vehicle I drove. I was offered to take the vehicle for the day and did so. It rode differently in that the person that leased it did not take very good care of it. The vehicles at Universal Auto Group became the standard by which I measured all other vehicles against. I would evaluate if they were as good for the money I was spending. Finally, I decided to purchase the vehicle from UAG and contacted them to let them know. The entire staff at UAG is the absolute best and I am fortunate to have interacted with all of them. The father, Abby Sarraf, and son, Sean Sarraf, are true gentlemen in every sense of the word. They made sure that I did not feel pressured and let the cars sell themselves. On my test drive, every option was explained to me and even after I purchased the vehicle, Sean spent time explaining everything to my wife. This was the best car buying experience I have ever had and I can’t thank Sean enough for making it this way. He even offered to provide contacts for regular maintenance, repairs, parts, etc… at a discounted price because he felt it was an important part of establishing a customer relationship beyond the purchase. I would not only recommend them but would suggest that everyone that is in the market for a vehicle should visit them whether they are considering a Mercedes or not. Although they go above what is necessary to sell a vehicle, I truly appreciate the manner in which they treated us and it felt awesome to thank them by purchasing a car from them.

I love every bit of this car. I have the level 2 home charger which makes owning this car much better. No range anxiety at all because the car regenerates about 20-30 miles if driven correctly. Just don’t drive like a maniac. If you use the car for how it’s intended, it’s amazing. City car, don’t use freeway and high speeds with AC kill range. However even living in AZ and running the AC, I’m still good on range because of the home charger. It’s a must. WKe up every day to 120-150 Miles to drive. After a while the car configured how much range your car will get based on how you drive with the regenerative Miles added to it. Fast, fun, comfy and roomy. At the same time small to park anywhere! Love this car!!!

Found a Chyrsler 300 they had just gotten in. Emailed about it, talked back and forth over several days. Finally agreed to purchase it. Having a 4 hrs drive their they did everything as promised, had all paperwork ready after a quick test drive, singed, waited a few mins than to the fiance guy to purchase and salesman took my rental car keys too their on site enterprise drop box and we were on our way! One of the nicest dealerships I've been in with friendly service!

The i3 is an excellent city car for running errands and commuting. It is very fun to drive being faster and more maneuverable then most every other car on the road.

BMW of Alexandria is an outstanding dealership and Osman Aberra Client Advisor BMW Of Alexandria 499 S Pickett Street Cell: (267) 980-3710 Desk: (703) 647-1846 Work: (703) 647-8500 oaberra@bmwofalexandria.com Is awesome sales person. PA. I connected with the dealer through the costco auto internet site and osman responded quickly. We set up an appointment and he was on time and offered great advice on my selection of a 528i. I was looking for a I a preowned two year old vehicle due to the BMW warranty program, low mileage, and excellent condition. He was not pushy (like many car sales people) and he was sensitive to my need .. I picked out my car, I did so because of the great deal I received from osman . He is a man of his word- the bumper was scratched (typical city bumper) and he had it repaired and it looks brand new). I would highly recommend him as I would return to him when I am ready for another car. . Go steelers !! PA

This was my first purchase of a car. I walked in, after going to a previous dealer where no one helped me, and I was in awe of the facility and the quality of professionalism of the staff. I honestly went in with no intention of leaving with a car. I wanted to see if a BMW was even feasible for my budget. My boyfriend and I test drove a car after speaking with Jeff and letting him know my budget and what I would like in the car. Once we came back from the test drive, he had written up a quote for the model I wanted. Sure enough, it was right on my budget! Don't know how he did it, but I'm glad he did. We were on the brink of walking out because I wanted to come back after I had spoken to my insurance company and figured out the full details of leasing a BMW. Jeff would not be working on Election Day, but he was amazing at answering all the questions I had regarding lease details, and even offered to call my insurance company from his desk to figure out all the details. After talking to my mom and my boyfriend, and the reassurance that Jeff gave me, I was confident enough to go through with it (it was around 5:30pm, and they closed at 5). Jeff was amazing and gave me everything I wanted in my budget. I love my 2016 320i Xdrive and can't wait to show it off! The leasing process wasn't as stringent as I thought it would be. It was fast and easy. During the sit down with the finance manager you can add your protection packages, which they highly recommend and so do I! I have awful luck with tires, so of course I did not hesitate for the tire package. That put me a bit over my budget, but worth it with my track record. Jeff pointed me in all the right directions and made me feel super confident about this huge decision; one of the biggest decisions I've had thus far. I have no regrets whatsoever and would recommend Jeff 10 out of 10 times. Great customer service, and was genuinely interested in addressing all my needs and concerns with the car that I chose.

Give the top notch customer service of Kevin and JC, I can't see myself getting my car serviced by anyone else. Trust is so important in the service experience and I definitely have it with Passport.

I bought my first BMW (the X5) in Spring 2017, and thanks to Leigh Ross it was an easy and really enjoyable experience. Leigh is very knowledgeable about the BMW brand, super personable, very honest and straightforward. He was never pushy but always followed up quickly on any questions I had, and worked hard to find me the colors and features I wanted in the X5 as quickly as possible. He still follows up with me periodically to see how I'm managing with the car's technology. Leigh and the entire dealership really make me feel taken care of!

My overall experience working with Ms. Jones as my service advisor has always been exceptionally great. Greeting with a great attitude, she been my go-to since August of 2018, and has always delivered top notch customer service! Very bright, knowledgeable and friendly.. I’m very pleased doing business with this dealership.. And looking forward to many more happy encounters...