Used BMW i7 for sale near Lorton, VA

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

Awesome power, handling and impeccable look. Performance is unmatched, best high end EV in the market. Very spacious and roomy all around. Kids love it for long trips. Like every EV you have to monitor your mileage map your routes for charging stations on long routes.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Technician sent a video of all areas of concern - very helpful compared to simply hearing about them. (A picture is worth a thousand words.) Service advisor William Rodriguez was efficient and professional - patiently answered questions, timely text messages, very good customer service skills. We appreciate personalized service. It is good to feel our presence and business is valued.

Chip and the crew at Universal Auto were top notch. I was an out of state buyer and they made the process super easy. The car was immaculate and I could not be more pleased. Will recommend them to friends and family.

Jonathan McKinnon was excellent in helping me out with me purchasing my new car. He’s done an amazing job and I would recommend him to anyone who’s looking to buy a car.

Very friendly greeding when you enter the facility. Service was fast and not complicated. Pickup was fast, friendly and with explaining. Unfortnunately the the dealership was not be able to wash the car because the washing street was out of order already for the last 12 weeks.

Really an awesome experience. I’ve avoided dealerships for a couple of decades after years of disappointment but this was great. Congrats on creating value via customer service. Julie Wharton was wonderful and deserves recognition…above and beyond. Candice was also a great help.

Negotiated in advance. Spent only two hours at the dealership. Very polite, respectful, and considerate team members. Best car buying experience ever- usually I am quite upset afterwards but not today!

Came in to shop new car and had great interaction, the service was very friendly and good. Great sales person and very good experience when shopping for new car.

Busy dealership with a lot of nice cars at good prices. Stay patient and They will make a deal happen!

I received a great customer services from these 2 men. They are really friendly and understandable. I really recommend Ryan Plumb for future people that going to buy cars in this place.

First time at this dealeship service department. everything went smooth. The only thing would be to check on parts availabilty before having the customer leave the car. Very good service advisor.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

This was my first time at BMW of Sterling after having a bad experience at Fairfax Candice was my advisor and she took good care of me. She was personable and kept me informed through the whole process. I definitely will be returning to BMW of Sterling for my vehicle needs.

Isrsel here i just want to let you know I had such a great experience working with Candice. She kept me informed every step of the way and is very personable and a helpful person.

Candace was super friendly from the moment I arrived. She greeted me with a big smile, and she kept me in formed throughout the process.

Candace was very professional and provided great communication during my service. Thank you Candace for your attentiveness.