New and used 2026 BMW iX xDrive45 for sale near Frederick, MD

Candace was very professional and provided great communication during my service. Thank you Candace for your attentiveness.

I recently took my 2006 BMW 330xi to BMW of Rockville for a recall repair, and overall, I had a very positive experience. From the moment I pulled into the service bay, the process was smooth and efficient. A technician approached my vehicle almost immediately, confirmed my appointment, and directed me to the waiting area. I arrived about 10 minutes early, and right on schedule, my service advisor, Eric, came to get me. He clearly explained the expected duration of the repair and even offered a courtesy ride, which I appreciated (though I declined). The repair was completed almost exactly within the timeframe Eric provided—no surprises or delays. What really stood out was the transparency of their inspection process. The technician sent a detailed video along with a full explanation of recommended repairs, and Eric followed up with a complete quote. The recommendations aligned with the multi-point inspection findings, which included items like front struts and a rear guibo . Importantly, I was told these repairs were not urgent. Even better—there was zero pressure to move forward with additional work that day. That level of honesty and professionalism goes a long way. Overall, the experience was efficient, transparent, and customer-focused. If you’re looking for a dealership service department that communicates well and respects your decisions, BMW of Rockville is a solid choice.

I took my car for the recall and maintenance service. Jarred was great. Thank you!

This was the best experience ever. When I tell you the entire process was so smooth and the jeep looked even better in person I truly mean that. It was everything I wanted and I truly had the greatest advisor, Angela Collins. She texted me, she called me and was very prompt sending me the paperwork so we could start the sales process. It also helped that she was so fun and funny, any nervousness I had when I walked in disappeared the moment I met her. She’s now my best friend in my head so make sure to ask for her! Oh, and did I say the dealership is so clean and gorgeous?! Talk about a luxury experience all the way around.

Eric is terrific! Everything went smoothly thanks to his team and personal service. Their attention to detail, in particular, is perfect.

As always it is a pleasure working with Candice. I had to return for some recommended work and she made sure to keep me informed every step of the way. Always a great experience at BMW of Sterling.

They were focused in getting my business. Unfortunately, they are merely serving their own interest to profit from their consumers. I was impressed how diligently they were to get me approved. But failed at negotiating a deal that would have been a win-win for buyer and seller. I lost out on getting my dream car due to price gouging and predatory lending.

My salesman Yad Mohammed Ali was extremely efficient, organized and respectful making the process simple and quick.

Great Customer service