Used BMW iX for sale near Cotati, CA

Tom at BMW of San Rafael is great. He goes above to make sure your vehicle is repaired when needed. Good communication and people skills.

Only 2000 miles of which 500 is highway. First positive impressions are: extraordinary quiet, impressive acceleration, above average ride and comfort. Great front and side vision. Very comfortable seats. Lots of interior room. Negatives are: incredibly complex systems to do simple things, exterior styling is an "acquired taste", rear vision is marginal. Odd door handles inside and outside. It is still too early to make a definitive assessment of this vehicle. Other than an intermittent annoying creak in the passenger window area that is hard to replicate at the dealership, the build quality seems very good. This is not a big Lexus or Mercedes sedan, but rather a very good SAV. Range is 300+ with the 21" wheels. Charging is easy and relatively fast with a good DC charger. True 11KwH on 48 amp home charger. Driver assistance package works well. Steering is a little light but no issues with the shape of the wheel. There will be some adjustment to this type of vehicle, but it has been easier than I anticipated. Registering it as an EV, leased out of state, was a frustrating experience and the extra fees for EV licensing are ridiculous.

I’ve been a customer of BMW San Rafael and the maintenance supervisor has been Tom Smith. I cannot ask for better service than I have ever received with BMW San Rafael. They have performed different tasks and have always been the best of the best. I highly recommend any BM driver or owner to use BMW San Rafael. My first BMW I purchased from BMW San Francisco however I had it serviced at BMW San Rafael, where I live. I’ve never been to disappointed, always had exceptional service, regardless of what I’ve asked for. It’s been my pleasure to be a customer at such an excellent dealership and garage. They’ve gone out of their way to make my experience five stars.

I’ve got my last 2 cars here and very happy with all interactions. Artem is the sales department is a great guy and strait y. I’ve got an X3 and M4 through him. Recently my X3 was in for an issue that was successfully diagnosed and repaired. Dealer servicing is usually the more expensive way to go though my cars are still under original (M4) or extended (X3) warranties. Vernon in service has been a pleasure to work with.

Taking my car into Sunwise BMW of San Rafael is always a seamless experience. Tom is a pleasure to work with. His “Family” tattoo tells you what’s important to him is the same thing you cherish. Great service.

Very courteous and friendly. Quality of work ,super. Limited access to writing what I want to write on this app🥶

Excellent experience throughout the entire process I dealt with Andrew Wood and he was fantastic. He knows the product very well and Is extremely Competent and excellent to work with. A real pleasure The dealership is a comfortable place to be, and the entire staff is friendly and warm and helpful.