Used BMW iX for sale near Indian Head, MD

Customer service was amazing! Sales representative took time to explore cars and options with me. Even had a provider session to teach me about the vehicle.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

Only 2000 miles of which 500 is highway. First positive impressions are: extraordinary quiet, impressive acceleration, above average ride and comfort. Great front and side vision. Very comfortable seats. Lots of interior room. Negatives are: incredibly complex systems to do simple things, exterior styling is an "acquired taste", rear vision is marginal. Odd door handles inside and outside. It is still too early to make a definitive assessment of this vehicle. Other than an intermittent annoying creak in the passenger window area that is hard to replicate at the dealership, the build quality seems very good. This is not a big Lexus or Mercedes sedan, but rather a very good SAV. Range is 300+ with the 21" wheels. Charging is easy and relatively fast with a good DC charger. True 11KwH on 48 amp home charger. Driver assistance package works well. Steering is a little light but no issues with the shape of the wheel. There will be some adjustment to this type of vehicle, but it has been easier than I anticipated. Registering it as an EV, leased out of state, was a frustrating experience and the extra fees for EV licensing are ridiculous.

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

It is so refreshing to find knowledgeable people in the D.C. area who are also honest, conscientious, diligent in their work; and who care about the quality of their work & service to customers. If Mason Binns and his team tell you something about your car, you know it is true, even if you ask about doing something with your car that won’t work. An unfortunate accident put my vehicle out of service for a while. But, the service department, from management to technicians, have done a beautiful job in restoring her to almost original condition. (We’re still waiting on some parts; condition should be perfect when they come in.) Altogether, this dealership, and, especially the service department are outstanding. And, I can’t express well enough how great it is to find people with real integrity, skill and honor with whom to do business! The only downside is the tight conditions on the site. They need more space, both in the shop, and for parking vehicles in need of repair - there are too many Teslas with front-end damage. (I’m assuming drivers relying o “self-driving” features, and not paying attention to what their virtue-signaling “cars” are doing. 😐)

I love this car, it has all the bells and whistles of a luxury car and a 300 mile range, full electric. I had the level 2 charger hooked up at my house and haven't been to the gas station since! This car does things I didn't even know it does--it can parallel park itself, pull out of a parking position by itself by using your phone (if you are parked too close to other vehicles to open door or if the car is in a muddy spot). After driving up to my gate callbox a few times (the clicker doesn't work so I have to enter the code) the car noticed I rolled the window down at that location, and asked if I'd like to have it automatically lower when we approach (which I do)! I love being able to put my foot under the hatchback if my hands are full and the trunk opening automatically. I was worried about running out of a charge, and granted, I haven't gone on any long trips yet, but charging overnight at home works perfectly fine for day to day usage. It is an expensive car, but I got a great deal leasing it and I think it's worth it. Slightly less trunk space than the x5 which I had before this, but as my kids have grown and moved out, I don't really need it as much. Surprising amount of torque--my husband was impressed.

I brought my 2021 Sportage in for an oil change and multi-point inspection. I bought the vehicle from a different Kia dealer and wanted it checked out by dealer closer to my home in DC. The service reps were prompt and courteous. Everything went smoothly. The only reason I didn’t rate my experience at five stars was because the facility was in a cramped location. They may be involved in making improvements to the service area—which would be great.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Very good service, thank you, Jason! The problem was identified on Sunday at 6 pm, and tire installed the next morning. It is very convenient that BMW of Alexandria has service opened on Sunday. No other BMW in 100 mi radius is open for service. OV

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

We took delivery in July, 2022 for a new iX xDrive 50, and owned it for 2 1/2 years. One of the best cars we'd ever had. BMW sent custom cushions that go through the openings in the front seats for this model year, such that shorter occupants wouldn't hit their heads on trim there. The front is polarizing, but in dark colors grows on you. The car is dead quiet, fast, great ride and GREAT range- we got over 300 miles on road trips easily. The B&W audio system is one of the best available in any car.

Select Auto Imports is a highly professional group. I purchased a Range Rover from a different state without seeing the car. Paperwork was arranged by them via Fedex quickly. They are very knowledgeable and experienced with out-of-state transactions. The car was exactly as described by Select Auto in excellent condition with no surprises and no hassles. This is a very trustworthy group and I highly recommend them. Buying a car from a different state ended up being a better buying experience than visiting my local dealers.

Great service advisor, will always use BMW of Alexandria for maintenance due to great customer service.

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

Mike smith and Matt (customer service manager) made sure that the experience went really well. There was an initial glitch with my confirmed appointment - but the team above were both honest and great at making me feel a priority. The situation was resolved to my total satisfaction with little impact other than feeling more valued as a service client. It was great team work that followed through to my driving out of the dealership.