Used BMW iX for sale near Shady Side, MD

I was in for service for my X5 M and my service advisor Justin P. , always goes over the recommended options for my vehicle. I feel the attention to detail is important and and sets the tone for customers return. The general manager Steven Daley runs a incredible dealership, he should be thanked as well .

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Dontae was excellent timely and helpful. Good follow up call after service. Kept me informed during the work. Offered to have car washed and vacuumed. Washed and clean but did not appear to be vacuumed. Not a big deal to me.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I love this car, it has all the bells and whistles of a luxury car and a 300 mile range, full electric. I had the level 2 charger hooked up at my house and haven't been to the gas station since! This car does things I didn't even know it does--it can parallel park itself, pull out of a parking position by itself by using your phone (if you are parked too close to other vehicles to open door or if the car is in a muddy spot). After driving up to my gate callbox a few times (the clicker doesn't work so I have to enter the code) the car noticed I rolled the window down at that location, and asked if I'd like to have it automatically lower when we approach (which I do)! I love being able to put my foot under the hatchback if my hands are full and the trunk opening automatically. I was worried about running out of a charge, and granted, I haven't gone on any long trips yet, but charging overnight at home works perfectly fine for day to day usage. It is an expensive car, but I got a great deal leasing it and I think it's worth it. Slightly less trunk space than the x5 which I had before this, but as my kids have grown and moved out, I don't really need it as much. Surprising amount of torque--my husband was impressed.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

We took delivery in July, 2022 for a new iX xDrive 50, and owned it for 2 1/2 years. One of the best cars we'd ever had. BMW sent custom cushions that go through the openings in the front seats for this model year, such that shorter occupants wouldn't hit their heads on trim there. The front is polarizing, but in dark colors grows on you. The car is dead quiet, fast, great ride and GREAT range- we got over 300 miles on road trips easily. The B&W audio system is one of the best available in any car.

Doente was great. He Replied quickly and talked me through the repairs and Was a pleasure to work with. Will ask for him next time.

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

Top notch service. Excellent customer service. Definitely my ?go to? for future service needs and perhaps future purchase. Best experience in a car dealer in my adult life!