Used 2025 BMW X1 for sale near Linthicum, MD

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Ben Cohen sales associate at Auto Nation BMW Towson was superb and very personable! He found the exact vehicle I was looking for. Excellent Customer Service!

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

Very friendly greeding when you enter the facility. Service was fast and not complicated. Pickup was fast, friendly and with explaining. Unfortnunately the the dealership was not be able to wash the car because the washing street was out of order already for the last 12 weeks.

Harold Shelby is awesome, very friendly, professional and helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring.

I?ve been using this BMW service and repair shop for almost five years, and they continue to impress me every single time. The team is knowledgeable, honest, and consistently delivers high?quality work. They explain everything clearly, treat customers with respect, and take great care of my car. It?s rare to find a shop you can trust for this long, and I wouldn?t go anywhere else. Highly recommend! Thank you Justin!

Great experience! Bought a beautiful car and they were very patient with my questions. Beautiful Mercedes , fair price Bob spent time reviewing car features. Loved meeting Duke ( Frenchie) and Liat. Overall, great experience with little pressure!

This by far was the best buying experience. I purchased a used Enclave. Fixed price so I didn't have to haggle, 125 point inspection covered it from bumper to bumper, car was immaculate, Sales rep Jason was great to work with, facility was spotless. Highly recommend.

The customer service was just …Ok! I am used to 5 star service from this location..Sat in front of my new service representative for 4 minutes who eventually addressed me with a pointed finger to confirm why I was there. I hope he does better next time or I’ll have to move on. Work done on car was great, per usual.

I purchased my first bmw (x3) on 12/30 from Lavoe. He was great to work with as well as the team at bmw Towson was great. I'm already loving the x3 and can't wait to enjoy for many years to come.

Ron Askew at BMW of Silver Spring was phenomenal! I loved his attention to detail, friendliness, and dedication to being outstanding. Ron really made the experience a truly wonderful one at the dealership.

Jane was fantastic, really great to deal with. I would come back to her again and again. Love the new service area, very clean and welcoming.

Great team from sales, finance and sales manager! I would highly recommend working them. Jason Ruzek and team were great to work with and very knowledgeable.

This is my second time having my BMW serviced. Service is awesome!! I will continue having my vehicle serviced here!! On my two different visits, I spoke with two different service people. The service was equally awesome!!

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Overall experience was good, time frame on getting in finance was longer than expected based on other experiences. Could have used more finance people, especially being the end of the year.

We had a coolant leak on our BMW. I called, scheduled service, they had a loaner car waiting for my wife to pick up. Although the repair process had taken some time, they kept us informed throughout.

Great experience. Everyone is efficient and timely, and I can't say enough good things about BMW in Tiwson. Been going to them over 30 years.

Overall very good experience. Attentive sales process, appropriate follow up and good financing offered thru BMW. Could have used more time going over all of the cars features and infotainment system. Only other issue was that car was delivered with substantially overinflated tire pressures - 48psi

I have been coming here for over 2 years. Very accommodating. Akways get loaners that are comparable to my vehicle which is unlike other local dealers who barely want to orovide one. Wish I had purchased from them