Used BMW X1 for sale near Flat Rock, MI

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

In this Pandemic crisis the team at Dick Scott service at Ann Arbor Plymouth Road, took good care, maintained CDC precautions and did the regular service promptly on the same day that I requested. Once service was done I was called to pick up and after quick and touch free payment process I was on the way back home. Courteous and friendly team. Would recommend them strongly.

I've had three 2015 X1's. Drove the wheels off one, one got stolen and on my third. Love this car! So economical and the gps is off satellite, not cell tower. Get maps ANYWHERE, for life. I only have 72k on it and will be my last vehicle.

Nice people. Helpful with all aspects of car purchase and delivery. Quick and professional. No problems.

Original owner, beautiful Estoril Blue color on 2016 Msport Xdrive X1. So beautiful, just like looking at it and/but rarely drive it. Ni 2013 models catch my eye in BMW or any other brand

Marty Ball, our service representative at Volkswagen of Ann Arbor, offered outstanding service always. He knows my car and always returned calls and /or left detailed messages: we’ve worked with Marty for years but we really appreciated his attention and support when , unexpectedly, our engine harness required replacement (discovered during a check engine light service call.) Rodents had chewed up engine wires! Surprise! Marty is friendly, and honestly loves his work. I recommend him without reservation! Bette Michael

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

The staff was very helpful and considerate, Friendly, and it truly was a great experience! Would recommend the Sales team at LaFontaine Next Mile!

2020 X1 w/sport seats and convenience package, purchased in 2023. Positive notes: It's a true BMW: sure-footed, agile, and no shortage of power when needed. It feels remarkably glued to the road despite its small size. Handles as well as my former 3 series and is just as fun to drive. Storage space is good. Ergonomics are good once you figure out all the technology. Negatives: Ride is a bit bumpy, even for a sporty car, which is apparently caused by the run-flat tires. If I was buying new, I'd get standard tires and a real spare, which fits in the storage space in the back. Sensatec seats are hot. In retrospect, I'd hold out for leather. Overall, I recommend this car if you're looking for something small, practical, full-featured and sporty.

Dean was absolutely wonderful and so kind! We look forward to doing more business with you in the future! Thank you so much for your support and guidance!

The X1 sounds like a diesel motor when you start it, they could've def made it more comfortable, the brakes are really mushy, can only use super unleaded. The plusses are it's a BMW girls think I'm rich, Lighting on the interior at night is wild, performance is amazing, buying used saves tons of money. It's a thin line to buy this car, I feel like I got lucky with the price I paid and I'll be in a good position by the time it's paid off, but pricing has to be right on this car and it has to be in good shape mechanically. Buy from a reputable dealer because I wouldn't want to imagine how much it would cost to maintain/repair a poorly maintained one of these.

I went to Auto Empire Collection looking to buy another car. There I was greeted by everyone. Great experience and wonderful consumer service. Thanks to John and Mike.

We worked with Mike Perdue and Jerome. Both are professional and knowledge and answered all our questions. They made the entire process smooth and easy. This was our second positive purchase from Germain and we’ll be back when it’s time for the next vehicle!

Most comfortable car I have ever driven. My 6th BMW. So easy to get into tight parking spaces. Brakes a bit tight- need to get used to!

I was in and out, the fastest car buying experience by far and without any stress! I would recommend this dealership to all I know looking to purchase a vehicle.

Smallest SUV in the range and it still drives confidently. Plenty of power and torque from the turbo 4-cylinder. A very refined ride. Interior appointments remind you that you’ve bought a quality car.

Highs: 1. It feels and drives like a BMW: sure-footed, agile, responsive and tight. 2. Materials, fit/finish, and aesthetics are good. 3. Tech is great, I particularly like the heads-up display. 4. All this in a small, practical package with decent storage space in the back. Lows: 1. Run-flat tires are firm and make the ride rough. I replaced mine with standard tires which meant purchasing an aftermarket spare. 2. Standard front seats are too short for anyone over 6'. I purchased one with the sport seats. 3. Ingress/egress is a little tight. 4. Worst glove box ever made; small and designed so that things fall out when opened. Overall, this is a great car IF you're looking for the driving experience of a BMW in a small, efficient package. If you're looking for the cushy ride of a Buick, this may not be for you.

Based on my experience, I would definitely recommend BMW of Farmington Hills. The dealership was nice, as was the staff. Ryan, my salesman, went above and beyond to help me get the best deal and made the car-buying experience easy. If you’re in the market for a new vehicle, head over to BMW of Farmington Hills and ask for Ryan.

Best car buying experience I've ever had! (And I've had a LOT) Purchased a used car from their Detroit location and had the car shipped to tulsa.ok by ther referred shipper. This whole transaction was incredibly smooth, fair, and professional. Cory my salesperson and the management, all get 5 stars. A rare thing imho in the used car business. This place is very well managed by everyone i delta with. Cheers to them! Dw

Alonzo Mitchell was a spectacular salesman. Canceled his Saturday plans, and waited for us. Also, offered to stay late any day to pick up the car next week. This was the best car buying experience. This man is peerless, thank you.

My experience was easy, Frank was very professional & the whole process didn?t take long at all; this is my 5th lease from EdRinke, and I have never been disappointed

Awesome, solid well built suv. Good milage, great performance. A solid, reliable safe vehicle. By BMW recertified. Best vehicle I have ever owned. I would buy one again. I also own an Audi and Toyota.

My experience with twins was amazing Chris helped me get in a car same day as promise They were fast and professional this is my 3rd car from twins

This is my first X1 and it won’t be my last! I love the size, performance, and interior. I’ve owned other BMWs in the past and this one does not disappoint! I can fit a ton in the back and it gets really gas mileage. So far I haven’t had major issues with it- just properly maintain it and all will be well.

I couldn't be happier with this vehicle. It was made for ME! Its height makes it easy and painless to enter and exit the driver's seat with my arthritic knees....I just slide in & out in nicely! The "head up" feature is very helpful every day. Those are the best headlights ever for night driving. No complaints from this customer-in her 3rd X!

The 2024 BMW X1 is nimble and responsive. It has an excellent memory for self-driving the car to back out of tight parking spots along the path the driver used to get into it. The car feels spacious inside and is easy to get into. My observed hwy mileage is 36mpg @ 75mph and 22mpg in suburban driving. It’s defects are: 1) the driver must learn how to start from a stop to avoid a sluggish pick-up or a sudden forward jerk; 2) the owner’s manual does not include directions for setting up the electronics, so the owner must resort to a complex cryptic in-car system that is difficult to sort through; 3) the built-in navigation system's is hard to use; the owner will resort to Waze or Car Play; 4) the car is bumpy on rough surfaces, and vibrates like a massage unit on washboard.

ray was the most honest caring person ive come across in many years of buying cars. what a great breath of honesty thanks tony and ray

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

Everything is excellent except the price. High quality work. Excellent facilities. Friendly caring people.

Had routine service done to my car on (3/8/18) at BMW of Ann Arbor. As typical a very positive experience. Derek West, the Service Consultant who I work with, does a great job of blending responsiveness, professionalism and thouroughnes and is always a great ambassador for the dealership.