Used BMW X1 for sale near Gates Mills, OH

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

Reliable and high performance BMW x1 with excellent value for the money. It’s exactly the same as an x3, but smaller cargo space. Easily fits 2 rear passengers.

Cory provides the best customer service EVERY time. I can?t recommend his services enough. He always has a rental ready for me and is very detail oriented.

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Great service from Mike. Took amazing care of me. Got a great pricing on a battery and with installing all in the same day under an hour.

Just picked-up the X1 on Mar 28th and had a great ride home from the dealership. Handles very well on the road with ample torque when needed. Hate the start/stop mechanics and the fact that you must deactivate each time. Hate the ConnectDrive thing—beware this is a sinister ploy to get more of your dollars and convert once standard car features into subscription services. It is evil. Love the interior. This is my third BMW, so I think this X1 interior is quite good for the money and I am astounded by the standard features list—Wow! And there’s a spare tire with tools in the trunk, WHAT!? I use a touch screen all day, so the tech is no stretch, as long as it works. We shall see, the OS is new. Dual clutch….hmmm, it has its advantages, but smooth take off ain’t one of ‘em. The seats are superb and the cabin very clean. Love the cargo space. This is a good vehicle for a certain group of buyers who want cargo and fun. This is a smart ICE choice, and I hope there will eventually be a U.S. bound iX1.

Very friendly, no-pressure environment. Our sales rep Dante was very friendly and accommodating. I would recommend this dealership. Very satisfied.

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

Everyone at the dealership was helpful, patient with my questions, and very knowledgeable about the process. I have been a loyal Toyota customer for many years, and would rate this dealership as the best in Ohio.

The 2024 BMW X1 is nimble and responsive. It has an excellent memory for self-driving the car to back out of tight parking spots along the path the driver used to get into it. The car feels spacious inside and is easy to get into. My observed hwy mileage is 36mpg @ 75mph and 22mpg in suburban driving. It’s defects are: 1) the driver must learn how to start from a stop to avoid a sluggish pick-up or a sudden forward jerk; 2) the owner’s manual does not include directions for setting up the electronics, so the owner must resort to a complex cryptic in-car system that is difficult to sort through; 3) the built-in navigation system's is hard to use; the owner will resort to Waze or Car Play; 4) the car is bumpy on rough surfaces, and vibrates like a massage unit on washboard.

I had a great experience when I bought my x4 at Cleveland BMW. Odin Greene was a very good sales person. He saw to it that all my requests were taken care of. I saw the car I wanted online, he held it for me until I could get there from DC, and all the transactions went smoothly. All other personnel were equally as cordial. Again, I was very satisfied with the service I received from BMW of Cleveland.

New bmw x1. Glides…effortless driving. Incredible performance. I’ve had three other x1’s prior…nothing comes close to the handling of the 2023. However…the huge screen is distracting, it’s not user friendly and by the time I figure out the new gadgets I’ll be ready for a new lease🤷🏻‍♀️

Working with Robert was great. He made everything easy, and was accommodating to all of my requests. Overall great experience and would recommend him to anyone looking for a car 👌🏼

2020 X1 w/sport seats and convenience package, purchased in 2023. Positive notes: It's a true BMW: sure-footed, agile, and no shortage of power when needed. It feels remarkably glued to the road despite its small size. Handles as well as my former 3 series and is just as fun to drive. Storage space is good. Ergonomics are good once you figure out all the technology. Negatives: Ride is a bit bumpy, even for a sporty car, which is apparently caused by the run-flat tires. If I was buying new, I'd get standard tires and a real spare, which fits in the storage space in the back. Sensatec seats are hot. In retrospect, I'd hold out for leather. Overall, I recommend this car if you're looking for something small, practical, full-featured and sporty.

Bradley scheduled me quickly. When I arrived he got paperwork done efficiently. Work was completed on time, including additional services that were needed. He was professional and personable. Excellent customer service.

Excellent care and detail , Lance, Toney were very patient and incredibly patient. I would recommend them to everyone

Smallest SUV in the range and it still drives confidently. Plenty of power and torque from the turbo 4-cylinder. A very refined ride. Interior appointments remind you that you’ve bought a quality car.

This dealer was outstanding, paperwork done quickly and efficiently, everything explained, car gone over thoroughly, and after purchase, when a small problem occurred with the car, one call to this dealer and the problem was fixed with no charge. Very satisfied

Its too soon to know about reliability but the performance is outstanding. It maneuvers beautifully in city traffic as well as interstate driving. It is quiet and feels put together well.

Absolutely wonderful experience with Klaben! I’ve dealt with Klaben Motors a couple years now and it has always been great to work with Joe. Always gone above and beyond to help me. Highly recommend Klaben Motors to friends and family.

I've had three 2015 X1's. Drove the wheels off one, one got stolen and on my third. Love this car! So economical and the gps is off satellite, not cell tower. Get maps ANYWHERE, for life. I only have 72k on it and will be my last vehicle.

Everyone was friendly and courteous. We weren't rushed and took the time to answer any questions we had and asked multiple times if we had any questions. Our team member Joe Z went above and beyond for us. He was AMAZING with our daughter, making sure she felt that she was part of our buying process. He even shared his snacks with her lol she had mentioned she was getting hungry (we were there around 5pm) so he was quick to go get drinks and snacks. We are THANKFUL for Joe Z. Our daughter walked away with a "new friend"

Most comfortable car I have ever driven. My 6th BMW. So easy to get into tight parking spaces. Brakes a bit tight- need to get used to!

I bought a Lincoln Mks, I am Very Satisfied, Matt and Mike made my buying experience very Easy and Thorough, Explaining Everything throughout the process. Great Guys, Great Environment and Great Experience. Alot of Beautiful Vehicles, Was Hard to Choose.. I VERY Much Recommend These Guy's and Establishment to Everyone!!

So reliable and fun to drive, even in snow. I’m tall and seats are comfy, even in rear. Very versatile with good cargo space. Love the kick-to-open rear door. Mileage is around 28 mpg, it requires premium fuel. It drives a little sluggish when not in Sport mode.

I purchased 10 cars over the last six years. I will continuously buy cars from this dealership when you’re buying cars at wholesale pricing you should understand what you’re getting into. They have great low miles and great pricing and great deals on all the vehicles people are gonna be Karens no matter what and leave bad reviews over a $2900 car $5000 car, I have great experiences with them every time highly recommend 💪😎🙏

My 2013 BMW X1 xDrive 28i has been more than just a car; it's been a dependable part of my daily life for the last 8 years. The driving experience remains as smooth and responsive as it was on day one, a testament to the enduring quality of BMW engineering. What impresses me most is how little I've had to invest in repairs. Beyond the standard maintenance - oil changes, brake pads, and tires - the only significant replacement has been the battery. This minimal upkeep cost is remarkable for a vehicle of its age. The interior has held up beautifully, offering comfort and a touch of luxury that hasn't faded over time. Its performance in different weather conditions, especially with the xDrive all-wheel system, has been nothing short of stellar, providing a sense of security and stability on the road. The fuel efficiency is also commendable for a car of its class. In summary, the BMW X1 xDrive 28i is a model of reliability and enduring value. It's a vehicle that combines practicality with the pleasure of driving, making it an ideal choice for anyone seeking a high-quality, compact SUV experience. My time with this car has been thoroughly enjoyable, and it continues to exceed my expectations.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

Im glad BMW came out with x1, sometimes customers want to drive a nice looking car and settle for models that end up having major issues and the 100k “warranty” promised it’s just a selling features that never works Becuase every time you take your car “nothing it’s wrong” The BMW has been a great addition to the family; drives great and feels very solid. We love it!

What impressed me was there was no hard sell. I didn't have someone following me around unless I had questions to try to sell me something I didn't want. In addition buying from a faith based car dealership was very impressive. So nice to see there are still companies that aren't there to see how much they can get for the almighty buck. So much so that we are looking for another car to purchase

Great for a small/short person. Not comfortable for tall people. Love all the premium features. All leather interior, navigation, heated seats and steering wheel, memory seating. Electric adjustable passenger seat. Not a great sound system though.

Just a note about our Classic MINI experience on Saturday. Outstanding...start to finish! I appreciated the whole staff's responsiveness and attention to detail...without any of the "normal" hassle you unfortunately go through when buying a car. It was an absolute pleasure from the get-go. I have purchased many vehicles over the years, and this was by far the smoothest and most professional experience I've ever had...hands down. Couldn't be happier!

Quick to respond to several messages. Seemed interested in helping me with the purchase and asked what they could do to make me happy

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

Great service, fast appointment scheduling and efficient appointment. I would recommend this dealership for buying and servicing your BMW. I bought my car 5 years ago and I will purchase my next car from here.

always great Service at Bmw I have never had a problem, always courteous, timely, and very professional I will always buy a BMW because of the quality of the car and the service department