Used BMW X1 for sale near Palatine, IL

Everything went as expected. An hour this time and a car wash was great at the end. Jacob kept his promise. Him getting me in and out with a nice clean car.

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

The 2024 BMW X1 is nimble and responsive. It has an excellent memory for self-driving the car to back out of tight parking spots along the path the driver used to get into it. The car feels spacious inside and is easy to get into. My observed hwy mileage is 36mpg @ 75mph and 22mpg in suburban driving. It’s defects are: 1) the driver must learn how to start from a stop to avoid a sluggish pick-up or a sudden forward jerk; 2) the owner’s manual does not include directions for setting up the electronics, so the owner must resort to a complex cryptic in-car system that is difficult to sort through; 3) the built-in navigation system's is hard to use; the owner will resort to Waze or Car Play; 4) the car is bumpy on rough surfaces, and vibrates like a massage unit on washboard.

Very professional, helpful and low-pressure service from client advisor, Jeff Abbas and CFS Manager, Roy Smith. The entire process from ordering the car, trade-in discussions and closing the purchase was very smooth and effecient. Also, the Laurel BMW facilities are first class.

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

Fast and easy. All staff was pleasant, well spoken and mannered. Made an out of state purchase with a few email and phone calls. Sales person Luke was excellent.

Reliable and high performance BMW x1 with excellent value for the money. It’s exactly the same as an x3, but smaller cargo space. Easily fits 2 rear passengers.

Such a good experience, from introduction to purchase. They pretty much accomodated all my needs and they do all this with no "dealer fees". I would buy from them again if I can.

Most comfortable car I have ever driven. My 6th BMW. So easy to get into tight parking spaces. Brakes a bit tight- need to get used to!

I throughly they were professional, low pressure, responsive and transparent. I went to several other dealerships and found them to be lacking in follow through and rude to my daughter. Kai’s was a breath of fresh air.

My fiancé just recently purchased a vehicle from Zeigler. We were dealing with Jordan and Mike, they were both very helpful and knowledgeable when we had any questions. I will look to this dealership again when needing to purchase my next car.

The BMW X1 is fun to drive. The sunroof is awesome. This is a nice small SUV that has plenty of trunk space. I would recommend buying this car

Sam was great to work with when buying a pre-owned Audi A5 for my son. Very personable and knowledgeable. My only gripe about the dealership is the car was on E (no gas) when we went out for the test drive and the used car manager really low-balled us ($500) on the trade.

Highly Recommended! Dean and Mike were very helpful with everything! They explained the entire car and went thru everything with me. They were very helpful thru the entire process and was very insightful. They helped me get the car I wanted at a good price!

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

Highs: 1. It feels and drives like a BMW: sure-footed, agile, responsive and tight. 2. Materials, fit/finish, and aesthetics are good. 3. Tech is great, I particularly like the heads-up display. 4. All this in a small, practical package with decent storage space in the back. Lows: 1. Run-flat tires are firm and make the ride rough. I replaced mine with standard tires which meant purchasing an aftermarket spare. 2. Standard front seats are too short for anyone over 6'. I purchased one with the sport seats. 3. Ingress/egress is a little tight. 4. Worst glove box ever made; small and designed so that things fall out when opened. Overall, this is a great car IF you're looking for the driving experience of a BMW in a small, efficient package. If you're looking for the cushy ride of a Buick, this may not be for you.

3RD CAR PURCHASE!! This is the 3rd vehicle we purchase at this dealership. The cars are amazing and the prices are great!!! The service is amazing. They work side by side with finance company making everything run so smooth and easy. The staff is always super friendly. The inventory does not disappoint. So many great options to choose from. Recommend 110%!!! Would not buy a car anywhere else!!! Thanks CAC!

2020 X1 w/sport seats and convenience package, purchased in 2023. Positive notes: It's a true BMW: sure-footed, agile, and no shortage of power when needed. It feels remarkably glued to the road despite its small size. Handles as well as my former 3 series and is just as fun to drive. Storage space is good. Ergonomics are good once you figure out all the technology. Negatives: Ride is a bit bumpy, even for a sporty car, which is apparently caused by the run-flat tires. If I was buying new, I'd get standard tires and a real spare, which fits in the storage space in the back. Sensatec seats are hot. In retrospect, I'd hold out for leather. Overall, I recommend this car if you're looking for something small, practical, full-featured and sporty.

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

I couldn't be happier with this vehicle. It was made for ME! Its height makes it easy and painless to enter and exit the driver's seat with my arthritic knees....I just slide in & out in nicely! The "head up" feature is very helpful every day. Those are the best headlights ever for night driving. No complaints from this customer-in her 3rd X!

Great follow up, I haven't at this point found unit I was pleased enough to purchase. Thanks for your attention...........done

The BMW X1 is easy to handle, powerful, has great acceleration, has a very quiet engine and it offers excellent fuel mileage with mid-grade to high octane fuel. My only criticism is that the X1's ride is harsher than most SUV's. For example, the Subaru Crosstrek, which is essentially similar, has a much smoother ride than the BMW X1. But that's because the X1 has thicker tread, run flat tires instead of a spare tire that the Subaru has. The X1 has superb handling on the highway, but it's equally at home in a city/municipal environment. The interior is easy to understand, and it provides much room to carry groceries and other cargo and the all-around view of the driver is unobstructed. The fully adjustable seating, with memory for two (2) driver is a godsend.

John along with his team and MW Infiniti were great to work with. John was very knowledgeable and made the process and my decision any easy one to make.

Excellent customer service!! They help me find the perfect car for me, and kept me within my budget!! Friendly staff and beautiful showroom!! Two thumbs way up!! A shout out to Mike Medina the GM who really helped make this purchase smooth and quick! I will be recommending Elgin Auto Sales to all my friends and family!

Awesome, solid well built suv. Good milage, great performance. A solid, reliable safe vehicle. By BMW recertified. Best vehicle I have ever owned. I would buy one again. I also own an Audi and Toyota.

Amazing service from start to finish! The staff helped me find exactly what I was looking for and made the whole process simple. Definitely a five-star experience.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

The BMW X1 has a handsome cabin full of premium materials. Space is reasonably good for a small SUV, with a nice amount of head- and legroom in both rows. The engine produces ample power for daily driving. Whether you are commuting down the highway, driving to the grocery store, or taking off quickly from a red light, the BMW X1 can do it all.

We just bought a high mileage TESLA from star motors. The entire experience and the car itself was great. Alex can actions as very reliable, open and ready to help always. Payment and shipping were managed in a very honest and trustworthy manner.

So reliable and fun to drive, even in snow. I’m tall and seats are comfy, even in rear. Very versatile with good cargo space. Love the kick-to-open rear door. Mileage is around 28 mpg, it requires premium fuel. It drives a little sluggish when not in Sport mode.

Alan S. was upfront / transparent on pricing and patient helping us figure out what we need, bouncing between models and trims. Appreciated the follow-up after buying to see how things were going and if we had any questions. Very helpful w/r/t getting the most out of the vehicles functionality after driving it for a week.