Used BMW X1 for sale near Parole, MD

Great overall experience. Casey was good to work with in sales. He was knowledgeable and no pressure. Prices were better than nearby dealerships for similar used models. Slight hiccup with the business office team during pickup. They couldn’t find my paperwork from a couple days before. It caused a few minutes delay but the team was professional and helpful throughout. Hopefully titling and registration goes quickly.

Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an appointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Car delivers more than I expected. Two must have options are Technology Package and Driver Assistance Plus - that combination is hard to find. Sport seats are very comfortable. Lack of knobs and buttons is an issue - miss them. There is a huge learning curve transitioning to a touch screen. You must absolutely make use of the BMW "Genius" service. Highway MPG exceeds advertised value.

Was very grateful to work with Grant last week on the trade in of my 2023 Bronco Raptor and BMW X5 M60i

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Beautiful dealership inside and out. Large selection of cars. Our salesman, Jackson Holtzman, was great! He was professional, polite, friendly and a good listener. We never felt rushed or pressured. After buying our new car, Corey Cross, the Product Specialist , spent about an hour or so going over all the amazing features of this car. Corey also did a great job! Big thank you to everyone at Annapolis Volvo who made the whole process easy.

2020 X1 w/sport seats and convenience package, purchased in 2023. Positive notes: It's a true BMW: sure-footed, agile, and no shortage of power when needed. It feels remarkably glued to the road despite its small size. Handles as well as my former 3 series and is just as fun to drive. Storage space is good. Ergonomics are good once you figure out all the technology. Negatives: Ride is a bit bumpy, even for a sporty car, which is apparently caused by the run-flat tires. If I was buying new, I'd get standard tires and a real spare, which fits in the storage space in the back. Sensatec seats are hot. In retrospect, I'd hold out for leather. Overall, I recommend this car if you're looking for something small, practical, full-featured and sporty.

Lauren Lenard was very knowledgeable , friendly , and efficient. She explained and answered all questions I had.

Reliable and high performance BMW x1 with excellent value for the money. It’s exactly the same as an x3, but smaller cargo space. Easily fits 2 rear passengers.

The customer service was just …Ok! I am used to 5 star service from this location..Sat in front of my new service representative for 4 minutes who eventually addressed me with a pointed finger to confirm why I was there. I hope he does better next time or I’ll have to move on. Work done on car was great, per usual.

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

So reliable and fun to drive, even in snow. I’m tall and seats are comfy, even in rear. Very versatile with good cargo space. Love the kick-to-open rear door. Mileage is around 28 mpg, it requires premium fuel. It drives a little sluggish when not in Sport mode.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Awesome, solid well built suv. Good milage, great performance. A solid, reliable safe vehicle. By BMW recertified. Best vehicle I have ever owned. I would buy one again. I also own an Audi and Toyota.

I purchased New Murano from this dealership, Vahid was very helpful and friendly, his hard work was outstanding, he helped us to get great deal, we recommend him highly.

Just picked-up the X1 on Mar 28th and had a great ride home from the dealership. Handles very well on the road with ample torque when needed. Hate the start/stop mechanics and the fact that you must deactivate each time. Hate the ConnectDrive thing—beware this is a sinister ploy to get more of your dollars and convert once standard car features into subscription services. It is evil. Love the interior. This is my third BMW, so I think this X1 interior is quite good for the money and I am astounded by the standard features list—Wow! And there’s a spare tire with tools in the trunk, WHAT!? I use a touch screen all day, so the tech is no stretch, as long as it works. We shall see, the OS is new. Dual clutch….hmmm, it has its advantages, but smooth take off ain’t one of ‘em. The seats are superb and the cabin very clean. Love the cargo space. This is a good vehicle for a certain group of buyers who want cargo and fun. This is a smart ICE choice, and I hope there will eventually be a U.S. bound iX1.

Elias was wonderful to work with. Excellent customer service and very thorough. Highly recommend him!

New bmw x1. Glides…effortless driving. Incredible performance. I’ve had three other x1’s prior…nothing comes close to the handling of the 2023. However…the huge screen is distracting, it’s not user friendly and by the time I figure out the new gadgets I’ll be ready for a new lease🤷🏻‍♀️

The service was very prompt and straightforward. Advisor and technician were very knowledgeable and professional. Excellent customer service, all my needs were addressed and completed.

Excellent service! Highly recommend BMW of Towson for service. Easy to make appointment. Thorough explanation of service provided and quick repair, as promised. Technician sends video with thorough explanation of work.

Nicholas is awesome and a pleasure to work with. His honesty and customer service is unmatched . Explains everything about your vehicle in detail. I would highly recommend this location to a friend.

Smallest SUV in the range and it still drives confidently. Plenty of power and torque from the turbo 4-cylinder. A very refined ride. Interior appointments remind you that you’ve bought a quality car.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I've had three 2015 X1's. Drove the wheels off one, one got stolen and on my third. Love this car! So economical and the gps is off satellite, not cell tower. Get maps ANYWHERE, for life. I only have 72k on it and will be my last vehicle.

This was our fist new car service visit at BMW of Towson, which is also where we purchased our 2025 X5. Will Moore was our Sales representative, and Jim Gugliette handled the service. Top-Notch dealership all the way around. No surprises, and would recommend BMW of Towson to anyone.

Greg Myers is a very experienced and trusted service advisor. He provided good service information and was prompt in the repair and explanation on service provided.