New and used 2026 BMW X2 for sale near Chicago, IL

Overall amazing experience. Really never have problems with service here. Employees are great and go the extra mile. Might need a snack bar. But waiting area is usually always empty so it is quiet and relaxing

Jacob Murrar is highly professional and the staff there completed my work in a timely manner.

It was easy to schedule the maintenance, I actually waited for the service. It was done in about an hour, and now it drives like a new car. The service writer was very helpful!!

It took 2 visits to get my problem solved however the results are very pleasing

Very easy to deal with and there were no hassles at all. I would recommend this dealership

I had an issue with my coolant that could not be identified when I went to another dealer. When I went to BMW Northfield, they were able to figure out what was wrong and fix everything really quickly. They were also very helpful!

Joe Armstrong is the reason the Service Department gets my highest rating! The Service Manager sets the tone. Joe's work ethic and knowledge set him apart from other Service Managers. He gives respect, and receives it in return. Thank you for all that you do, Joe. I appreciate you.

I had an exceptional experience with Michael Romero. I contacted him about a BMW X2 and he confirmed the vehicle was in stocked. I came in the dealership 30 minutes later where I was directed to him. Upon our interaction he was very responsive and respectful. I told him about my concerns dealing with the BMW dealership in Naperville. He ensured me that he would provide me with full transparency. He showed me the vehicle and allowed me to test drive it. I was very impressed and wanted to discuss the financial aspects of the vehicle. Michael was very knowledgeable & honest. The numbers worked out and he provided me with a full break down of the car fax and the performance of the car. Lastly, after picking up the car he set up my bmw app and spent time being attentive making sure I understood how my car performed. I was thankful with how he presented my car with a cute bow and how he made sure I had a full tank of gas, all my questions was answered. He even followed up days later to ask about my experience. Please, visit this location and ask for Michael R he’s enthusiastic and pleasant to work with. Thanks again.

Great customer service and Bob was helpful but not pushy at all during the process. Great experience that was worth the lengthy drive. I would recommend!

It was a great experience. They took care of me ASAP and work was done on timely manner. The one thing needs to be addressed is when car is completed and you are waiting please call out the name or something. I sat there almost 1/2 hr to 40 minutes and realized my car was done and waiting outside.

Lilly Kolarski took care of everything; she is wonderful; she knows what she is doing.The best experience! Very happy with 2025 I7 BMW.

I recently bought my first BMW from Jacobs BMW awesome experience, great customer service from my salesperson (Stefan) all the way up to the ownership. Amazing vehicle matched by amazing service. I Highly recommend purchasing a car from this dealership. I will be buying my next car from Jacobs BMW.

Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept a pleasant and cheerful demeanor throughout our transaction that we left happy and content. Highly recommend him.

Gina was my service advisor and she was great! Kept me informed and mad sure all my needs were met!!!

If you’re on a market for an ultimate driving machine. BMW of Elmhurst in Illinois is the ultimate dealer to get that machine. Michal is THE guy to see.

Coming from another dealer closer to home I had discovered Fields BMW in Northfield. Their customer service is top notch to other BMW dealers I have been to and I have since taken my service and sales business here and have leased my past two vehicles with Fields Auto Group. Ask for Carrie Shapiro, senior client advisor and she will take the upmost care of you! Everyone in the service department is pleasant to work with! In the past have worked with Jerry M., Ed P, and Chris Goodrich and they all take care of you with the same level of care.

Let me start off by saying JOHN (in service) is the real deal. He is the only reason I would come back to BMW & Elmhurst. Every encounter I had at this dealership he made it feel like my car was fresh off the showroom floor. His professionalism & attitude was great even when mine may not have been. Once again when I buy my next BMW and it will be at Elmhurst BMW, it will be because of John and sorry salesman I’m dealing with John on that purchase even if he is in service!!!!!!!!

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

Russ is incredible! This was my first purchase with him at Bill Jacobs, but our third time working with him for our family. He always goes above and beyond to find exactly what you’re looking for and makes sure every detail is taken care of. The entire team at the dealership creates a welcoming and helpful atmosphere, which makes the experience even better. Car buying can sometimes be long and frustrating, but not here—everything was smooth, efficient, and genuinely enjoyable. I’m already looking forward to our next purchase with Russ and the team!

⭐⭐⭐⭐⭐ Exceptional Experience at Bill Jacobs BMW – Highly Recommend Russ! I recently purchased a brand-new 2026 BMW XM from Bill Jacobs BMW, and the entire experience exceeded my expectations from start to finish. From the moment I walked into the showroom, Russ made the process smooth, professional, and genuinely enjoyable. Buying a vehicle like the BMW XM is a big decision, and Russ demonstrated an impressive level of product knowledge, patience, and transparency throughout. He took the time to walk me through every feature of the 2026 XM, answered all of my questions thoroughly, and made sure I felt completely confident in my purchase. What stood out most was his no-pressure approach. Russ truly listened to what I wanted and worked hard to make the deal happen in a way that felt fair and straightforward. Communication was excellent — he kept me updated at every step, and delivery day was seamless and exciting. The BMW XM itself is absolutely incredible — powerful, luxurious, and packed with cutting-edge technology — and Russ made the buying experience match the level of the vehicle. If you’re considering purchasing from Bill Jacobs BMW in Naperville, I highly recommend asking for Russ. He delivers top-tier customer service and makes what can sometimes be a stressful process feel effortless. Thank you again, Russ, for making this such a fantastic experience! Alex Jayson