New and used 2026 BMW X2 for sale near Matteson, IL

I needed air in my tire. Went to the dealership without my key fob. Turns out I needed a new tire rather than just air. Service would not change the tire without having the key fob. I insisted that the digital key on my phone would be just fine. Once we got past that hurdle, the work was done promptly. No complaints.

Very professional, helpful and low-pressure service from client advisor, Jeff Abbas and CFS Manager, Roy Smith. The entire process from ordering the car, trade-in discussions and closing the purchase was very smooth and effecient. Also, the Laurel BMW facilities are first class.

I purchased 430i recently and experienced a really great customer support and I am fully satisfied with its customer support procedure and policy. The sales person was also kind and ready for my prompt request.

CJ is an excellent service advisor. He is honest & explains recommendations for my older BMW. He and I have done maintenance on my vehicle over the last few winters. I am very satisfied with how the vehicle performs!

Excellent customer service! We've been a customer for several years and they never disappoint

Hands down, one of the best dealerships in Northwest Indiana. Very professional to the customer. The staff is amazing.

Exceptional experience. The entire staff is professional, courteous, knowledgeable, and efficient. Service is always completed in a timely manner. As an added bonus the technician sends a live video to the customer as he is performing the vehicle’s diagnostics.

Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept a pleasant and cheerful demeanor throughout our transaction that we left happy and content. Highly recommend him.

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

Joe from the service department and Terry from the sales department have always been a pleasure to talk to and work with. They responded to a concern that I had and worked with me to resolve my concern. I have purchased two cars from this dealership and based on both their sales and service plan on purchasing a third in the near future.

I appreciate Jacob in service with the knowledge and his eagerness to support me in the care and maintenance of my car

Everything went as expected. An hour this time and a car wash was great at the end. Jacob kept his promise. Him getting me in and out with a nice clean car.

Knowledgeable representative such as Jacob Murrar does an accommodating and tailoring job to my need

Had a bit of an issue that occurred right before a planned road trip. Explained the issue and urgency. They picked up the car and returned it the next day. They even filled the windshield wiper fluid to help ensure we had a safe trip. Joe Giuliano ensure everything was seemless.

Great service, fantastic service advisor, and a wonderful dealership! Jacob is a pleasure to work with.

Jacob Murrar is highly professional and the staff there completed my work in a timely manner.

The staff were all polite and friendly. The service was done in the time line that they said it would be done and the waiting area is top notch. Over all, excellent service department and staff.