Used 2023 BMW X3 for sale near Kingston, MA

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

Anthony Miranda and prestige auto mart took great care of me! Very great job on helping me buy a new BMW! Highly recommended and great staff members !

Was very happy with this dealership my experience was overwhelming most of all because I had the best service and sales person her name was Natasha Alexandre and I couldn’t have found a better person to take care of me considerate in every way and her service was top notch thank you and I will definitely be back and let everyone know.

Purchased my second vehicle with dealership and Mike Howard in sales and the finance team make the process easy. Treat you like family. The service department also make you at feel at ease and will keep you coming back as a return customer.

I have my car back after routine oil change with complimentary inspection within the estimated time frame. Excellent customer service.Clean and nice waiting area.

Thankyou Colonial Ford after driving Toyota for the last 20+ years i made the change to Ford and love the safety features and fuel efficiency Thankyou Brendan smith and colonial Ford.

Great dealership! good services, good cars. I bought a camaro through them, overall good experience. Louis and Ray helped me a lot.

Hayk was great! He kept me informed by providing feedback! He was great at explaining what was going on on the technical side. He was able to follow up on the previous repairs

Chris and the team at BMW Norwood were amazing. Everyone was so helpful and went above and beyond to help me. I would go back.

The purchase was so smooth, and me and my wife loved the way were taken through the process by Chau Vu. Thank you Chau